Deliveries when paying by credit card

[t1grm]

Just ordered a washing machine over the phone and tried to pay by credit card. The appliance is going to an address in Brighton but I live and the credit card is registered at my address in Malta. Guy on the phone says he can’t deliver to a different address to that which the credit card is registered to and I’ll have to send a cheque by post with a covering letter instead. What’s that all about then?

[birdbrain]

Is that Empire Direct by any chance? My other half had the same problem with them. It's to do with fraud prevention.

[Pulsatingstar]

To try and prevent fraud, otherwise anyone could of found your card and just asked for it to be delivered anywhere.

Its been a pain in the arse for me this week too as I wanted som stuff sent to me at work, but oh no its go to go to my house, and im not going to be there :|

[Mr E]

Fairly normal mate. Sorry.

[pug406]

Call your CC company and ask them to add the other address to your card. No problems then.

[anonymous-user]

What you have to remember is that CNP (cardholder not present) transactions are entirely at the retailers risk. You nick a card, phone through and order something and have it delivered to a moody address and the retailers stuffed.

[t1grm]

I see. Makes sense now you've all explained it. Bit of an inconvenience though.

[Incorrigible]

The fact you're card is registered in a different country isn't going to help either

But, as someone else said, you can get an additional address added to the card