I've broke the hoover

[raceboy]

Now I'm sure smoke coming out the Hoover, well Dyson actually, is not a good sign
It's just over a year old so if I take it back to Comet I'm going to get some spotty salesboy giving it the 'well you should have paid £200 for the extended warranty'
Anyone know if Dyson themselves guarntee their products any longer than 1 year, it was bought in July 03 and I bet all warrantees are null and void if I start taking it to bits

[Plotloss]

Should be a couple of years I think, but I cant remember when that started.

This crowd: www.flyingtoolbox.com

Will repair any appliance for £75

If it cant be economically repaired then you get a refund of the £75.

[bga]

When my old man broke his dyson they (dyson employee I think) came out, fixed & serviced it for about £50

>> Edited by bga on Tuesday 11th January 17:38

[KingRichard]

Just had our Dyson Die on us... who says they never lose suction?

We've had ours for 3 years, and obviously being out of warranty, had to phone a specialist... most won't touch a dyson for some reason but we found a guy who cleaned all the shit out, replaced a split pipe and replaced a cracked cover that was losing suction...

Bill came to £79 inc VAT

dead impressed, if your local to Kent I can give you their details

[warmfuzzies]

My motor went on our Dyson, now bear in mind its an original, I found the motor U/S, phoned Dyson for a motor quote, pleasantly suprised at less then £30 delivered, brilliant service for a machine thats god know how old now.

kevin

[raceboy]

well I s'pose it's just instinct to ask here 1st, should have gone to the Dyson site
Nice easy to understand website but when you click on the 'my Dyson smells' option, you get a phone line to call, so one call to a very helpfull lady at Dyson and I've got one snapped drive belt
A quick 'ebay' and it should be fixed for a under a fiver

[mutt k]

Bought one of those when it was new. Nasty piece of overpriced badly put together plastic crap I thought once the novelty had worn off. It eventually gave up and we bought a Charlie, Henry Hoover's bigger blue brother. Now that thing knows how to suck!

[Pies]

Sales of goods act states the goods should be fit for purpose, and last a reasonable time.I.E would you reasonably expect your hoover o last longer than 13 months,answer = yes.The 1 year warrenty does not mean you cant return your goods to the retailer.It is upto the RETAILER to fix or replace

www.dti.gov.uk/ccp/topics1/guide/sogconsumerguide.pdf

www.dti.gov.uk/ccp/topics1/saleandsupply.htm

HTH

[granville]

mutt k said:

Bought one of those when it was new. Nasty piece of overpriced badly put together plastic crap I thought once the novelty had worn off. It eventually gave up and we bought a Charlie, Henry Hoover's bigger blue brother. Now that thing knows how to suck!

Spot on: Henry & Co represents the absolute apex of dustillic fellatio and I would hesitate to entrust my particles to anything else.

Jimmy's stuff is indeed the diametric opposite to the finer forms of leaf blowage.

Three cheers for our Harry.

[mutt k]

derestrictor said:

dustillic fellatio

Brilliant. pmsl