Any alternative to BT/NTL?
Discussion
Just moved - was with NTL before. Had an appointment booked for the day after the move to be installed in new place. Long-story-short: NTL made foul-up after foul-up and after two weeks of aggro I've just been told that my flat is 'unserviceable'. I know for a fact that's a lie and I was told that simply to get me off their back. I would complain to Watchdog, but I understand they have a regular slot on the show anyway.
BT have told me the earliest date they can install a line is two weeks away. Then I'd have to wait 2 days before arranging a broadband connection, which would take another 1-2 weeks. That means 3-4 weeks before I can be online with BT. Kind of tricky trying to run a business with no internet connection (especially the web design part of the business) so I'm hoping the PH knowledge base can come to the rescue...
Without an existing phone line, is there an alternative to BT & NTL when it comes to broadband internet?
Gruffy
BT have told me the earliest date they can install a line is two weeks away. Then I'd have to wait 2 days before arranging a broadband connection, which would take another 1-2 weeks. That means 3-4 weeks before I can be online with BT. Kind of tricky trying to run a business with no internet connection (especially the web design part of the business) so I'm hoping the PH knowledge base can come to the rescue...
Without an existing phone line, is there an alternative to BT & NTL when it comes to broadband internet?
Gruffy
Depends on what you want to pay really.
For business-critical stuff, especially when you need good upload performance (as I presume a web business would) as well as fast download, then I would presume you would need a Leased Line. Could be a bit pricey at around £8k pa, but you get a Service Level Agreement and no contention.
>> Edited by JonRB on Thursday 28th April 21:49
For business-critical stuff, especially when you need good upload performance (as I presume a web business would) as well as fast download, then I would presume you would need a Leased Line. Could be a bit pricey at around £8k pa, but you get a Service Level Agreement and no contention.
>> Edited by JonRB on Thursday 28th April 21:49
russ said:How much further ahead can you plan? I had an installation all agreed and scheduled for the day after I moved. This was in place for 4 weeks.
looks like you should have planned ahead , with all the press about how bad phone companies are and your needing it for your buisness.
Gruffy
If you don't have a phone line in the house, then you will have to wait until BT install that line; most of the ADSL ISPs require this.
As your cable supplier is NTL you won't have Telewest there. So your only option (from what i have read)is to go out and get a Vodaphone 3G datacard (assuming you have a laptop)
Someone correct me if i'm wrong though.
As your cable supplier is NTL you won't have Telewest there. So your only option (from what i have read)is to go out and get a Vodaphone 3G datacard (assuming you have a laptop)
Someone correct me if i'm wrong though.
stick with bt you know it makes sense,if you need the line in a hurry try being nice to their customer relations dept and they might be able to get an earlier appointment for you.It's a bit like getting an appointment with the dentist - if some one cancels their appointment you might get that time slot.
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