Supermarket Home Delivery - rant.
Discussion
I'm not going to 'Name and Shame' as the supermarkets are probably all as bad as each other.
However, yesterday we had a load of shopping delivered which we ordered on-line. It was meant to last a week. Only we've just realised that everything is either "best before" today or tomorrow.
I'm sure most people are like me and look at this date when they buy and choose the ones with the date furthest in the future. It's obvious that the supermarket we used have a policy of choosing stuff that is just about to expire and foisting it onto the poor saps like myself who use their on-line service.
Not happy at all.
Anyone else found the same, or is it just me?
However, yesterday we had a load of shopping delivered which we ordered on-line. It was meant to last a week. Only we've just realised that everything is either "best before" today or tomorrow.
I'm sure most people are like me and look at this date when they buy and choose the ones with the date furthest in the future. It's obvious that the supermarket we used have a policy of choosing stuff that is just about to expire and foisting it onto the poor saps like myself who use their on-line service.
Not happy at all.
Anyone else found the same, or is it just me?
Oh God - don't get Mrs Puggit started 
To be honest we started with Tesco, who were average. We then moved to Sainsburys when bribed with Nectar vouchers (£10 per week for 8 weeks
).
JS started well, but the longer we use them, the worse they seem to get.
I'd say they are all pretty poor!!
To be honest we started with Tesco, who were average. We then moved to Sainsburys when bribed with Nectar vouchers (£10 per week for 8 weeks
). JS started well, but the longer we use them, the worse they seem to get.
I'd say they are all pretty poor!!
Had a similar experience on my first try of the internet ordering service some time ago. When we saw the dates I phoned up and complained. Next day a van arrived picked up all the short dated items and a couple of hours later we got a complete replacement set of all items with long dates and a selection of other items as a goodwill gesture.
Never bothered to try it again! If we did, we wouldn't order perishables.
Never bothered to try it again! If we did, we wouldn't order perishables.
Exactly the reason I stopped using them.
Also, you plan out a meal and then they don't have a vital ingredient - like the meat - and the substitution isn't right for the recipe so then you have to go out to another supermarket to get the right thing and you might as well have gone and done the shopping yourself in the first place!
Might be OK for large / heavy items that don't go off and if you don't have a car, but otherwise not worth it IMHO.
Also, you plan out a meal and then they don't have a vital ingredient - like the meat - and the substitution isn't right for the recipe so then you have to go out to another supermarket to get the right thing and you might as well have gone and done the shopping yourself in the first place!
Might be OK for large / heavy items that don't go off and if you don't have a car, but otherwise not worth it IMHO.
I must confess it was sheer laziness / convenience on our part, and also the fact that my wife is ill and I'm really busy with work (both my client's and my own).
I really think we need to review our use of this service though because this is ridiculous.
falcemob: Yeah, thanks mate. Very helpful.
>> Edited by JonRB on Thursday 19th May 19:56
I really think we need to review our use of this service though because this is ridiculous.
falcemob: Yeah, thanks mate. Very helpful.
>> Edited by JonRB on Thursday 19th May 19:56
Mrs Cuchillo said:
Might be OK for large / heavy items that don't go off and if you don't have a car, but otherwise not worth it IMHO.
I must admit that when I ordered over the internet I did order about 4 crates of larger, almost felt sorry for the girl who had to climb 2 flights of stairs to deliver it to the door
Our local is 12 odd miles away. Fairly longish round trip combined with the hour or so it takes to mix with the ruffians and have your car door dented. £3.99 for delivery 
. Not so bad. Just a pi55 off when you’re expecting your booze and it does not turn up. At least if one of us went, we would get an alternative.
Bit of a shame about the duff ‘use-by’ dates though. Can’t say we have noticed.
. Not so bad. Just a pi55 off when you’re expecting your booze and it does not turn up. At least if one of us went, we would get an alternative. Bit of a shame about the duff ‘use-by’ dates though. Can’t say we have noticed.
Heres an idea for a forward thinking supermarket.....
1. Punter does shopping at time of their choice.
2. Pay in the usual manner, but reload goods into trolley
3. Leave trolley at supermarket after arranging delivery window.
4. Carry on with life.
5. Be at home to receive goods at appointed time.
As an alternative, just dump the trolley prior to checkout and let them scan it, leaving you to log on and pay online later.
This is aimed at those who have time to shop on the way to work etc, but don`t want the stuff in their car all day.
WhenI worked there, I submitted this to Fresco, but got a "thanks, but no thanks" reply.
What do the PH shopping Gurus think?
1. Punter does shopping at time of their choice.
2. Pay in the usual manner, but reload goods into trolley
3. Leave trolley at supermarket after arranging delivery window.
4. Carry on with life.
5. Be at home to receive goods at appointed time.
As an alternative, just dump the trolley prior to checkout and let them scan it, leaving you to log on and pay online later.
This is aimed at those who have time to shop on the way to work etc, but don`t want the stuff in their car all day.
WhenI worked there, I submitted this to Fresco, but got a "thanks, but no thanks" reply.
What do the PH shopping Gurus think?
Don said:
Why on earth would you let anyone else choose your food?
I understand and use most forms of Internet shopping. But I've never liked the idea of letting the supermarket deliver...
I'm with you on this one Don. I did it once with Tescos, the problem is with the meats, you don't get to choose your desired chop.
They did this to me. I phoned them up, explained to them how ridiculous it was, told them I knew they were under investigation by the trading standards people for doing exactly this (i.e. unloading their almost out of date stock, and malformed apples etc. on internet customers), and that I would be writing to them. Everything I mentioned with a short date was refunded and on top of that I got a £15 voucher keep the food too.
keep the food too.towman said:Certain branches of Somerfield already do this.
Heres an idea for a forward thinking supermarket.....
1. Punter does shopping at time of their choice.
2. Pay in the usual manner, but reload goods into trolley
3. Leave trolley at supermarket after arranging delivery window.
4. Carry on with life.
5. Be at home to receive goods at appointed time.
And if you are able to get Ocado to serve you - use them. Consistently rated the best performer.
I live in a flat with 3 other students and Tesco delivery is great.
The closest supermarket is completely pish. The aisles are tiny and there is very little choice. We use tesco for heavy stuff like beer, jars and frozen stuff and use a greengrocers round the corner for fruit and veg.
The closest supermarket is completely pish. The aisles are tiny and there is very little choice. We use tesco for heavy stuff like beer, jars and frozen stuff and use a greengrocers round the corner for fruit and veg.
towman said:
Heres an idea for a forward thinking supermarket.....
1. Punter does shopping at time of their choice.
2. Pay in the usual manner, but reload goods into trolley
3. Leave trolley at supermarket after arranging delivery window.
4. Carry on with life.
5. Be at home to receive goods at appointed time.
As an alternative, just dump the trolley prior to checkout and let them scan it, leaving you to log on and pay online later.
This is aimed at those who have time to shop on the way to work etc, but don`t want the stuff in their car all day.
WhenI worked there, I submitted this to Fresco, but got a "thanks, but no thanks" reply.
What do the PH shopping Gurus think?
Tesco used to do a similar thing in Oban, you would do your shopping, and would leave it at the store, and go off to shop elsewhere. They would go and put it on the ferry for you, so you can put it in your car back on Mull, or whatever island you lived on. It worked well, they prob still do it but we haven't used it for a while.
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