Automated phone systems
Automated phone systems
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Discussion

DennisTheMenace

Original Poster:

15,605 posts

298 months

Monday 12th September 2005
quotequote all
Been on hold circulated comunicating with a f**king computer at the other end for 30 mins now

:shout: I WANT TO SPEAK TO A F*CKING HUMAN !

:shoot::shoot::shoot::shoot::shoot:

Who ever came up with this crap wants beating to death :punch: :rage:

bosscerbera

8,188 posts

273 months

Monday 12th September 2005
quotequote all
When - or if - you get to speak to a human they always seem so surprised that you fire s into them.

And then the self-righteous sh*tpiles put the ing phone down.

Assuming you've learned from this before, you may be able to contain the blood pressure at point of human 'contact' the next time. So you answer all their intrusive questions while they type it in like a chimp at the piano ...and then they transfer you to someone else ...who asks the same ing questions all over again.

I think they moved call centres to Asia because it's too far to go to choke the living sh*t out of the 'customer service representatives'. "Health and Safety" and all that.

Sends me up the ruddy pole too. My sympathies Dennis.

DennisTheMenace

Original Poster:

15,605 posts

298 months

Monday 12th September 2005
quotequote all

scared but happy

24,147 posts

259 months

Monday 12th September 2005
quotequote all
Press <1> to carry on this thread.
Press <2> to abandon.

DennisTheMenace

Original Poster:

15,605 posts

298 months

Monday 12th September 2005
quotequote all
scared but happy said:
Press <1> to carry on this thread.
Press <2> to abandon.


anhamgrimmar

1,025 posts

261 months

Monday 12th September 2005
quotequote all
have you noticed that if you find the option to say your having problems paying your bill, within 30 secs there is normally a human answering your query

parrot of doom

23,075 posts

264 months

Monday 12th September 2005
quotequote all
Have you noticed how you press 8 buttons and give all your details to the computer, and then some says "Good morning, my name is Kn0bface, how many I help you?"

ARGH!

mutt k

3,964 posts

268 months

Monday 12th September 2005
quotequote all
scared but happy said:
Press <1> to carry on this thread.
Press <2> to abandon.


Press <3> if you've lost the will to live

mcflurry

9,190 posts

283 months

Monday 12th September 2005
quotequote all
Usually if you don't press any buttons it puts you through to a human

paulhol

482 posts

271 months

Monday 12th September 2005
quotequote all
when it finally puts you through to a human they usually dont speak english anyway

DennisTheMenace

Original Poster:

15,605 posts

298 months

Monday 12th September 2005
quotequote all
paulhol said:
when it finally puts you through to a human they usually dont speak english anyway


And that is what has just happened , couldnt understand a word the bloke said and he got shitty

So i let rip


Oddly enough he hung up

And iver just tried ringing my broadband provider and they have cut me off

Might have to "cut off" my payments to them then if they cant be bothered to help


I am absolutely f**king steaming

condor

8,837 posts

278 months

Monday 12th September 2005
quotequote all
mcflurry said:
Usually if you don't press any buttons it puts you through to a human



That's the way to do it