CSA again
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Discussion

bilko2

Original Poster:

1,693 posts

262 months

Wednesday 14th September 2005
quotequote all
Having problems with the very rude CSA again in so far as i need to get onto the new system. I have been told in no uncertain terms that that is not possible.

£620 per comming month i pay for 2 boys. If i was on the new system, which several are i would be paying half that. Ok, the money isn't realy what it's about even though that is the equivillant of me staying in this poxy flat or getting a morgage. It's just that my youngest son is having severe problems at school. They want to put him in a boarding school for people with learning difficulties ( they can Fu*k off ) as it would kill him. he is so....unconfident that i don't think it would do him any good at all.
With the extra money i could get him good english and maths tutors!
Anyone got a link to fathers 4 justice as i keep comming up on a site with loads of pretty pictures but not a lot else.
Has anyone actually heard of people winning a case to be transferred onto the new system?
My Mp is Jim Dowed would it do any good to write to him ( lewisham ) ?
I hate hate hate these people and i don't hate many people.
My ex does verry little and quite frankly is a useless bitch of a f***ing c**T!
If i could have the kids i would but who is going to give me £620 per month?, where will we live? their schools are in basildon an hour away. etc etc.
God i hate the csa.
sorry for ranting but i feel impetent to do anything and i am constantly worrying about marcus. His tourettes is getting worse even with medication. He went to bed here on saturday and kept comming in to tell me he could see nasty faces in his head with red eyes...WTF! apparently he tells mum this too.
I am realy worried about this school business although the ofstead report looks ok. Well park school in chigwell essex.
Any more on rumours that the inland revenue will be taking over the CSA ?

ZR1cliff

17,999 posts

279 months

Wednesday 14th September 2005
quotequote all
They rang me recently,and said hello Mr ****** this is Works and pensions,to which i replied sorry ive got a job and i dont need a pension,,then i promptly hung up,they ring me every now and again :assflashingsmileyneeded:

Eric Mc

125,680 posts

295 months

Wednesday 14th September 2005
quotequote all
I hope to God that the Inland Revenue (now called HM Customs and Revenue) are not let within an ass's roar of the CSA. The CSA may be a shambles but letting the tax authorities take over the show would probably make matters worse. Since 1999 the Inland Revenue (as was) has taken over -

the Contributions Agency (formerly the DHSS and DSS)

HM Customs and Excise

and of course is responsible for administering the Tax Credit system - which is probably even more chaotic rhan the CSA.

>> Edited by Eric Mc on Wednesday 14th September 14:46

MILF

1,209 posts

275 months

Wednesday 14th September 2005
quotequote all
As an individual who has suffered at the hands of these incompitant, rude, ignorant, workshy bar stewards, you have my deepest sympathy.

The CSA will not alter their position, best thing is to either write to your MP & involve him or in the alternative pack in your job (temporarily I hasten to add, perhaps extended unpaid leave ?). Youd be surprised how quickly the CSA react when they think they are unable to screw anymore money from your pocket........

Once again, my sympathies.

The CSA, best form of contraception Ive ever experienced !!

Kentish

15,169 posts

264 months

Wednesday 14th September 2005
quotequote all
They swindled me, kept asking for more money and when I insisted on a proper printed breakdown of the assessment they would just write to tell me they were correct.

My salary had dropped and my household income by £15k and my mortgage had increased due to a house move to more than £600 per month and my council tax increased by £600 p/a but they kept telling me for 18 months it made no difference.

But my advice is be persistent, refuse to pay what they ask and set up a standing order and pay what you think is correct, send recorded delivery letters only. If you do call them get the persons name and quote it in your next letter. You must pay something or they'll go direct to your employer and take it that way.

Eventually I got them to provide a printout of the assessment and guess what, my payment dropped to what I had said it should have been for the past 18 months!

They still insist they were correct and want the arrears now which I agreed to pay at a really low rate as I don't intend on handing over my cash to my bitch of an ex unless absoluteley necessary.

My ex has always given me grief via the CSA, phoning them when I changed job assuming I got more money (which I didn't), she walked out with her other 2 kids (by another man) as soon as she knew she was pregnant.

She let me see my son for a year after he was born but as soon as he started to call me daddy she pulled the plug on my one night a week 3 hour visits, what a bitch, my son will resent her oneday.

She then tried to get an eviction order and tried stealing my mothers house from under her. My mum fought it and won but it cost my mum £20k.

Some women can be so cruel and evil to their kids and their absent fathers.

Here's the web link for F4J

www.fathers-4-justice.org/

LuS1fer

43,517 posts

275 months

Wednesday 14th September 2005
quotequote all
I had the same thing. I was on the old system and they refused point blank to put me on the new system. Then I had another child with someone else and asked them to deduct my 15% but they efused saying it was unreasonable to reduce her payments by that amount. In the end, I'm pleased to say, my 16 year old daughter left school and I "accidentally" found out. So I rang the CSA asking why I was still paying and they said I shouldn't be. I asked for my money back and they said tough titty, matey.

My only consolation was that my ex-wife finally plummetted in income by a bout £500 a month INSTANTLY which sure beat a 15% reduction that was intolerable to the CSA.

Almost had a nasty moment with my 5 year old daughter when a row led my other ex to the CSA and suddenly there were mega-demands for money I'd already paid and a huge level of incompetence so I ate humble pie and got my other ex to call off the CSA and we sat down and using the CSA method, calculated her entitlement. It pays her in the end as when my wife gives birth, I'm entitled to take off 15% but as the payment is reasonable, I probably won't.

Sadly, the CSA are a joke. The only consolation I can offer you is this Complaint Letter Of The Year which you might take inspiration from:

Complaint Letter of the Year. The British do have a way with words.... A real-life customer complaint

Letter sent to Company X (to their complaints dept....)

Dear Cretins,

I have been a Company X customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and telephone. During this three-month period I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions. Please allow me to provide specific details, so that you can either pursue your professional perogative, and seek to rectify these difficulties - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office:

My initial installation was cancelled without warning, resulting in my spending an entire Saturday sitting on my fat arse waiting for your technician to arrive. When he did not arrive, I spent a further 57 minutes listening to your infuriating hold music, and the even more annoying Scottish robot woman telling me to look at your helpful
website....HOW?

I alleviated the boredom by playing with my testicles for a few minutes - an activity at which you are no-doubt both familiar and highly adept.

The rescheduled installation then took place some two weeks later, although the technician did forget to bring a number of vital tools - such as a drill-bit, and his cerebrum. Two weeks later, my cable modem had still not arrived. After 15 telephone calls over 4 weeks my modem arrived... six weeks after I had requested it, and begun to pay for it.

I estimate your internet server's downtime is roughly 35%... hours between about 6pm -midnight, Mon-Fri, and most of the weekend. I am still waiting for my telephone connection. I have made 9 calls on my mobile to your no-help line, and have been unhelpfully transferred to a variety of disinterested individuals, who are it seems also highly skilled bollock jugglers.

I have been informed that a telephone line is available (and someone will call me back); that no telephone line is available (and someone will call me back); that I will be transferred to someone who knows whether or not a telephone line is available (and then been cut off); that I will be transferred to someone (and then been redirected to an answer machine informing me that your office is closed); that I will be transferred to someone and then been redirected to the irritating Scottish robot woman...and several other variations on this theme.

Doubtless you are no longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to. Frankly I don't care, it's far more satisfying as a customer to voice my frustration's in print than to shout them at your unending hold music. Forgive me, therefore, if I continue.

I thought Company Y were shit, that they had attained the holy piss-pot of godawful customer relations, that no-one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to
their customers. That's why I chose Comapny X, and because, well, there isn't anyone else is there? How surprised I therefore was, when I discovered to my considerable dissatisfaction and disappointment what a useless shower of bastards you truly are. You are sputum-filled pieces of distended rectum incompetents of the highest order. Compan Y - w*nkers though they are - shine like brilliant beacons of success, in the filthy puss-filled mire of your seemingly limitless inadequacy. Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of service from you. I suggest that you cease any potential future attempts to extort payment from me for the services which you have so pointedly and catastrophically failed to deliver - any such activity will be greeted initially with hilarity and disbelief quickly be replaced by derision, and even perhaps bemused rage. I enclose two small deposits, selected with great care from my cats litter tray, as an expression of my utter and complete contempt for both you and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards Company X, and its worthless employees.

Have a nice day - may it be the last in you miserable short life, you irritatingly incompetent and infuriatingly unhelpful bunch of tts.

LOL.

Kentish

15,169 posts

264 months

Wednesday 14th September 2005
quotequote all
That sure is funny!

Forgot to say in earlier post that the CSA have also refused to put me on the new 15% flat rate too and continue to insist they can take upto 30% if they wish. I also overheard them saying during a phone call (when the CSA person hadn't cupped her hand over the phone enough) that for 3 years they had not taken any protected income into account for me.

They had no interest in whether or not I could pay my own bills.

Barstewards!

bigandclever

14,381 posts

268 months

Wednesday 14th September 2005
quotequote all
My understanding is that F4J has basically imploded with various members being expelled, others threatening to start separate groups and motions of no confidence in Matt OConnor.

For some quick advice, try the Families Need Fathers helpline tonight between 6pm and 10pm 08707 607496

Sorry, no sensible advice re CSA. Apart from send them shoeboxes full of catshit, naturally. Sounds like you are one of the 78000(ish) cases still on the old system to be moved to the new (130000 a year ago), or one of the 260000(ish) cases still to be assessed. I don't know of any way you can be moved up to the top of the list of cases to cover.

Difficult I know, but try and keep your cool - you aren't alone.

bilko2

Original Poster:

1,693 posts

262 months

Wednesday 14th September 2005
quotequote all
Thanks for the support.
I have had my payments comming out of my wages direct for the last 8 years. There is no way i can give up my job although i may ask my manager if anything like this has been done before.
In the last 4 years i have paid her £30000 towards my kids. Yep £7500 per year. They always turn up in tatty clothes and all i ever hear about from her is booze cruises and the new 32 inch tv shes got. I hate her!.

I will write to my MP.

whoateallthepies

4,292 posts

264 months

Wednesday 14th September 2005
quotequote all
As you can see from my thread me and my significant other are in the process of splitting. Is CSA involvement something which is automatic, or only something to worry about if she contacts them.

If it is only if she sets them onto me I'm glad we are being civil about it.

Eric Mc

125,680 posts

295 months

Wednesday 14th September 2005
quotequote all
Up to her.

This was an attempt by the Tories to stop fathers welching on their respnsibilities.

However, from the very beginning it has turned into a completre disaster of a system.
What was wrong with the old court system?

TeamD

5,060 posts

262 months

Wednesday 14th September 2005
quotequote all
Kentish said:
You must pay something or they'll go direct to your employer and take it that way.


That's why I got so much satisfaction from being my employer , strangely enough, their requests for information alwats found their way directly into the bin, "Oh no, haven't received any communication for you", "oh no, he's left the country", "Haven't seen him in ages, after we sacked him"

bigandclever

14,381 posts

268 months

Wednesday 14th September 2005
quotequote all
Sorry to contradict, but it's not as cut and dried as "it's up to her if she wants the CSA involved".

Anyone can make a call to the CSA letting them know there is an absentee parent (for want of a better term) that they believe is not making financial contributions. An investigation is then made, and, depending on the outcome, the resident parent can then be "encouraged" to make an application. Ordinarily, applications need to be made for maintenance to be calculated and collected, but there are many instances where this has been neatly sidestepped. Incidentally, if the non-resident cannot be traced the CSA are able to access DWP and Customs and Revenue records. And finally (I'm a right ray of sunshine on this one) it's a crimial offence to fail to provide, or deliberatly provide false, information when asked.

MILF

1,209 posts

275 months

Wednesday 14th September 2005
quotequote all
Must say I was under the impression that the CSA only got involved if the mother was in receipt of some kind of benefit (excluding child support, which even the Queen was in receipt of) from the Government ?

If not, then both mother & child can feck orf.......(so much for our caring & sharing Government eh ?).

whoateallthepies

4,292 posts

264 months

Wednesday 14th September 2005
quotequote all
MILF said:
Must say I was under the impression that the CSA only got involved if the mother was in receipt of some kind of benefit (excluding child support, which even the Queen was in receipt of) from the Government ?

If not, then both mother & child can feck orf.......(so much for our caring & sharing Government eh ?).


So if she starts claiming some help with the bills now that i have moved out, does that mean that they will be informed by the benefits office, even if I am contributing voluntarily. Seems pretty unfiar when I am going to have to find somewhere to live as well.

bigandclever

14,381 posts

268 months

Wednesday 14th September 2005
quotequote all
I'm deliberatly ignoring any moral/ethical/responsibile parent aspects here...

Voluntary contributions can generally be seen as a bit of a no-no. The CSA do not have to take into account any voluntary payments - which can (and does) mean you could be held liable for double payments (once voluntarily and once through the CSA) and the arrears can go back to day1.

To maximise the chances of voluntary contributions being recognised it is suggested that you (1) have a written agreement, signed by both parents, making clear that the payments are for child maintenance; and (2) have complete documentary evidence of the payments such as receipts or bank statements - so no cash in hand payments, for instance.

Kentish

15,169 posts

264 months

Wednesday 14th September 2005
quotequote all
whoateallthepies said:


MILF said:
Must say I was under the impression that the CSA only got involved if the mother was in receipt of some kind of benefit (excluding child support, which even the Queen was in receipt of) from the Government ?

If not, then both mother & child can feck orf.......(so much for our caring & sharing Government eh ?).




So if she starts claiming some help with the bills now that i have moved out, does that mean that they will be informed by the benefits office, even if I am contributing voluntarily. Seems pretty unfiar when I am going to have to find somewhere to live as well.



You MUST ...MUST keep records for any money that goes her way from you. Without them you WILL get back payments levied.

I speak from bitter experience.

Sorry, didn't see bigand clever post above but he's exactly right, really good advice given there. Again you must also get her to sign to say it is child support money that you are giving her.

And when Day 1 is mentioned, that really does mean day 1!

>> Edited by Kentish on Wednesday 14th September 16:53

cymtriks

4,561 posts

275 months

Wednesday 14th September 2005
quotequote all
Are the CSA immune from being sued for incompetance?

Has anyone tried taking them to a small claims case or refering their treatment of a specific case to a higher court, i.e. European court?

I can't believe that no one has tried this!!!!

LuS1fer

43,517 posts

275 months

Wednesday 14th September 2005
quotequote all
Anyone can claim through the CSA by request and damn, they're quick to bite your ass. It's actually easier if you pay her NOTHING and save it up as the CSA will be demanding arrears whatever you pay and that's where the whole mess starts. If they claim benefits, they'll be after you automatically.

Under the old system, you had certain allowances you could claim, mainly housing costs. Accordingly, to keep my payments down, I didn't mortgage but rather rented a house in my name only and sublet it to one of my mates so he paid half but I claimed the full whack.

Under the new system, it's not too bad, you just pay 15% of your nett income for one child, 20% for two and 25% for 3 or more. It's vastly less than the old system. Plus if you have other children subsequently, you can deduct 15% of your nett before taking the other half's 15% from your remaining income. So under the old system, the key is to boost your housing costs. Under the new system, the key is to have loads more kids.