Can Paypal Legally Do This?
Can Paypal Legally Do This?
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Deluded

Original Poster:

4,968 posts

222 months

Friday 8th August 2008
quotequote all
According to Paypal, I have overused my account in the last year and have got to a limit (3300 US Dollars). According to this limit, they consider me a money launderer unless I provide personal details, set up direct banking and confirm my phone number.

Now, because this limit has been met, They have stopped me from making any outgoings from my account. They will accept incomings however, notably, £400 from selling my DSLR this week to. This money is locked in my account and they will not let me withdraw it until I provide said information.

Do they have any legal right to deny me access to my money? Do I legally have to provide this information and setup said services?

Thanks

chris_w666

22,655 posts

230 months

Friday 8th August 2008
quotequote all
Because of the regs on money laundering I believe it is a legal responsibilty of Paypal to request you prove you are a genuine person.

If you are you have nothing to worry about just do what they ask.

esselte

14,626 posts

298 months

Friday 8th August 2008
quotequote all
chris_w666 said:
If you are you have nothing to worry about just do what they ask.
Where have I heard that before......? 3300 dollars is only about 1700 pounds...if he's sold a car for 2 k would he still have to prove his bona fides..? Isn't the limit in a proper shop something like 8 grand?

chris_w666

22,655 posts

230 months

Friday 8th August 2008
quotequote all
esselte said:
chris_w666 said:
If you are you have nothing to worry about just do what they ask.
Where have I heard that before......? 3300 dollars is only about 1700 pounds...if he's sold a car for 2 k would he still have to prove his bona fides..? Isn't the limit in a proper shop something like 8 grand?
Didn#t read the currency. IIRC when I went through this with paypal the limit was £5000 I think 8k is about right for a cash purchase.

I suppose its in the small print somewhere.

Deluded

Original Poster:

4,968 posts

222 months

Friday 8th August 2008
quotequote all
No, I have nothing to hide, but as said, $3300 is a very small ammount, and considering this is a limit which is allocated on a yearly basis, its quite easy to hit it.

I have reached it due to selling cars. £200+ Deposits taken via paypal every now and then soon add up, plus various other bits and bobs such as the camera etc.

My question is, can they legally stop me from accessing the money in the account? AS said, I dont really want to set up all of the features they want me too. I wont benefit in anyway from them so why should I?

esselte

14,626 posts

298 months

Friday 8th August 2008
quotequote all
Aren't there 2 levels of paypal acc. one of them being a business type? Is this why they're asking you for more details do you think?

V8mate

45,899 posts

220 months

Friday 8th August 2008
quotequote all
The initial limit on UK PayPal accounts is only £600 ($1200), before you have to divulge more corroborating info about yourself.

Deluded

Original Poster:

4,968 posts

222 months

Friday 8th August 2008
quotequote all
I originally had a £500 limit but reached that years ago and gave up some information to raise it.

Yes, the next level of account is buisness, which I am not, hence another reason I cannot/do not want to give personal information.

Simpo Two

93,061 posts

296 months

Friday 8th August 2008
quotequote all
This is exactly what happened to me a year ago. I got a few warnings, then they froze my account (with about £600 in it) and demanded a credit card number. I didn't see why they should have this, as they already had my bank details which AFAIK is proof of ID. My account was both Premium and Verified, meaning that they were already happy that they knew where I lived.

I ended up having a circuitous discussion with some Irish bloke who sounded like Leary of RyanAir and was slicker than WD40. No progress.

Paypal is however regulated by the FOS, to whom I complained, and whether or not it did any good, after 6 months my money was released. I promptly cleaned out my account and swore never to go back.

The cynical side of me thinks this 'money-laundering' thing is just a ruse to get personal details. They already have POD, credit cards can be stolen, and anyway, as I discovered, you can simply satart another Paypal account with a different e-mail address. This totally drives a coach and horses through any idea they might have that they are preventing money laundering!

And ponder this. Your ordinary bank account, into which your salary is paid each month, quite happily accepts many thousands of pounds in and out every year. Do they ask for your credit card and bleat about 'money laundering'? No they do not.

Edited by Simpo Two on Friday 8th August 21:40

tinman0

18,231 posts

271 months

Friday 8th August 2008
quotequote all
Simpo Two said:
Paypal is however regulated by the FOS, to whom I complained, and whether or not it did any good, after 6 months my money was released. I promptly cleaned out my account and swore never to go back.
Was regulated. I thought they moved to Luxembourg to get round all the regulatory bodies.

john_p

7,073 posts

281 months

Friday 8th August 2008
quotequote all
You have the legal right not to use paypal you know

The verification is effortless in any case, it takes no time whatsoever. Do the phonenumber thing from work if you're worried about them having your home no.

Simpo Two

93,061 posts

296 months

Friday 8th August 2008
quotequote all
tinman0 said:
Simpo Two said:
Paypal is however regulated by the FOS, to whom I complained, and whether or not it did any good, after 6 months my money was released. I promptly cleaned out my account and swore never to go back.
Was regulated. I thought they moved to Luxembourg to get round all the regulatory bodies.
In that case they can hardly be woried about 'money laundering'!

I just rang the FOS and got a pretty quick affirmative reply. Suggest the OP does the same.

pgilc1

40,169 posts

228 months

Friday 8th August 2008
quotequote all
Just do what they ask and deal with it.


bingbong

2,447 posts

228 months

Friday 8th August 2008
quotequote all
Deluded said:
I have reached it due to selling cars. £200+ Deposits taken via paypal every now and then soon add up, plus various other bits and bobs such as the camera etc.
Deluded said:
Yes, the next level of account is buisness, which I am not, hence another reason I cannot/do not want to give personal information.
In your mind you might not be a business, but to paypal and more importantly the inland revenue, you might well be. £1700 at £200 a car is 8 cars, not many people sell 8 cars a year unless they are trading.

Edited by bingbong on Friday 8th August 22:30

tinman0

18,231 posts

271 months

Friday 8th August 2008
quotequote all
Simpo Two said:
tinman0 said:
Simpo Two said:
Paypal is however regulated by the FOS, to whom I complained, and whether or not it did any good, after 6 months my money was released. I promptly cleaned out my account and swore never to go back.
Was regulated. I thought they moved to Luxembourg to get round all the regulatory bodies.
In that case they can hardly be woried about 'money laundering'!
Still covered in Europe for money laundering. I could be wrong though.

Deluded

Original Poster:

4,968 posts

222 months

Friday 8th August 2008
quotequote all
Its not all £200 deposits for cars. I sell alot of st on ebay, msot of which is paid via Paypal and it all adds up.

The phone thing doesnt work unless you use the phone at the address your card is registered to.

I also have to set up direct banking, which I am not too happy about as it gives paypal direct access to my bank account.

siscar

6,887 posts

248 months

Saturday 9th August 2008
quotequote all
Simpo Two said:
And ponder this. Your ordinary bank account, into which your salary is paid each month, quite happily accepts many thousands of pounds in and out every year. Do they ask for your credit card and bleat about 'money laundering'? No they do not.
Well they do require you to provide ID when you open a bank account. The only difference here is that PayPal are letting you use the account for a while before requesting it.

jamesgrrr

3,781 posts

252 months

Saturday 9th August 2008
quotequote all
john_p said:
You have the legal right not to use paypal you know

The verification is effortless in any case, it takes no time whatsoever. Do the phonenumber thing from work if you're worried about them having your home no.
not on ebay anymore!!

oh how i love ebay.