Ryanair: O'Leary's Latest Pathetic Pricing P*** Boiler

[audidoody]

I had the pleasure of booking a couple of cheapo flights with Mr O'Leary's Airbourne Bus Company yesterday. The usual malarkey of £5 fares inflated to £32 by the time you had the temerity to want to take a bag and stand in a line to check in etc.

However Mikey's latest wheeze is to charge you for actually having the nerve to want to pay for your seats.

Yes, I know there always was a handling charge for actually paying. It used to be a few quid.

It is now:

£4 per passenger per sector (ie £8 each way).

That means two passengers now have to pay £16 (SIXTEEN OF YOUR UK POUNDS) just to use a credit card or debit card to pay (there is no other option).

Now I don't mind LyinAir popping on some extras to get its ludicrous £5 fares up to a viable level.

Hell, in the end, the total fare was still blimmin' cheap (£40 return to Toulon),

But for Chrissake Mikey, if you're reading this, just charge a proper up-front fare and stop all your pathetic pricing nonsense. £16 to pay for the tickets? It insults my (albeit limited) intelligence.

Edited by audidoody on Sunday 10th August 13:14

[Andrew--]

7/10 Good effort though.

[10 Pence Short]

Did it work out cheaper than the competition? If so, does it really matter how the actual price is broken down?

[mblade123]

Yes it does. it doesn't matter how cheap something is as soon as they start adding "extras" people get annoyed. It's not hard to include the cost of paying by card in the price and all the other extras and then breaking it down for the customer to see, in fact I would say most people would prefer this. Its called transparency. As for saying "The flight costs £5" when in fact the actual cost is £40 this is miss selling and, If I remember right, will be or is illegal.

[tinman0]

There must be an award for the nastiest company of the year, and RyanAir are constantly competing for it, and winning quite successfully.

Last weeks ruse was to cancel a few thousand tickets because they went through third party sites that scraped the RynaAir website for the best fares.

Or how about making that person last year pay for his own wheel chair in the airport. You don't charge disabled passengers more to handle their needs properly ffs. There are plenty of examples where RyanAir are just plain mean.

Edited by tinman0 on Sunday 10th August 13:32

[10 Pence Short]

mblade123 said:

Yes it does. it doesn't matter how cheap something is as soon as they start adding "extras" people get annoyed. It's not hard to include the cost of paying by card in the price and all the other extras and then breaking it down for the customer to see, in fact I would say most people would prefer this. Its called transparency. As for saying "The flight costs £5" when in fact the actual cost is £40 this is miss selling and, If I remember right, will be or is illegal.

Assuming price is the target, it's the total cost that matters- not the way they choose to tell you they've broken it down.

Would it be less annoying if they didn't tell you?

[dan1981]

is there anyway to avoid these charges?

for example are they only agasnt credit card or similar?

can you pay cash at the desk ?

if they are unavoidable i think they have to be included in the main price not added on as an extra - but if they can be avoided then they can add them as "extras"

[mblade123]

10 Pence Short said:

mblade123 said:

Yes it does. it doesn't matter how cheap something is as soon as they start adding "extras" people get annoyed. It's not hard to include the cost of paying by card in the price and all the other extras and then breaking it down for the customer to see, in fact I would say most people would prefer this. Its called transparency. As for saying "The flight costs £5" when in fact the actual cost is £40 this is miss selling and, If I remember right, will be or is illegal.

Assuming price is the target, it's the total cost that matters- not the way they choose to tell you they've broken it down.

Would it be less annoying if they didn't tell you?

I'm not saying the prices are not cheap, they are. What I am saying is the other charges are mandatory. Paying by card for example. £4 extra. Now thats a mandatory charge and therefore the item should be £9 and not £5. It maybe a flight but thats still nearly 100% more than the actual price quoted.

Edited by mblade123 on Sunday 10th August 13:44

[V8mate]

I've always thought that Michael O'Leary would make a much better figurehead for 'The Apprentice' than Sirallun. They'd know the meaning (and consequences) of failure after having him tear them a new 4rsehole a couple of times!

[audidoody]

10 Pence Short said:

mblade123 said:

Yes it does. it doesn't matter how cheap something is as soon as they start adding "extras" people get annoyed. It's not hard to include the cost of paying by card in the price and all the other extras and then breaking it down for the customer to see, in fact I would say most people would prefer this. Its called transparency. As for saying "The flight costs £5" when in fact the actual cost is £40 this is miss selling and, If I remember right, will be or is illegal.

Assuming price is the target, it's the total cost that matters- not the way they choose to tell you they've broken it down.

Would it be less annoying if they didn't tell you?

Yes does matter. I am happy to pay his extras if I accept them. I object to being unreasonably charged to execute a transaction once the price has been offered and accepted. It's sharp practice. Moreoever, there is no need for it. A return fare of £40 is still a blinding deal.


Edited to say: It's not £4 extra to pay by card. It's £4 PER PASSENGER PER SECTOR. That means a family of four having to pay £32 EXTRA for their tickets (£4 X 4 pax X 2 flights)

The charge applies to all cards (including Electron). If you do not accept the charge you cannot complete the transaction. It's NOT an extra. You pay up or you don't fly.

Edited by audidoody on Sunday 10th August 13:54

[10 Pence Short]

Did it come up before or after you'd completed the transaction that you'd be charged for using a card?

[jamoor]

I think you can use an electron card to save costs
https://www.barclaysgiftcard.co.uk/

[Stigmundfreud]

it comes to something when your piss is boiled by paying 16 quid on top of a cheap ticket. You know the score with Ryan air stop complaining, your life sounds void and useless

[Mojocvh]

Jet2 have play same game

[norman156]

All the cheapo airlines do this. Thing is if you do it right you can get away with just paying the £5 or whatever it may be. I bought tickets to dublin a few months ago for 1p each, I used a visa electron card to avoid the credit and debit card charges, was just for a day so didn't need to worry about luggage, and the plan was to check in online to avoid the check in fee. Even with all the charges, it still works out much, much cheaper than the main airlines, something Mr O'Leary is always keen to point out.

[Stigmundfreud]

norman156 said:

it still works out much, much cheaper than the main airlines, something Mr O'Leary is always keen to point out.

and something the void victor meldrews here seem to forget

[tinman0]

Stigmundfreud said:

norman156 said:

it still works out much, much cheaper than the main airlines, something Mr O'Leary is always keen to point out.

and something the void victor meldrews here seem to forget

yes and no. there are some cheap flights around, but the moment you start specifying exact dates and times that you need to depart they soon lose their edge over proper airlines. i think i did a comparison on PH a couple of months ago that showed that BA was cheaper than EasyJet for instance, plus you went to a better airport with BA.

if the OP feels so aggrieved he needs to write to Trading Standards and make the complaint there. they seem to have a pretty dim view on RyanAir at the best of times.

[norman156]

tinman0 said:

Stigmundfreud said:

norman156 said:

it still works out much, much cheaper than the main airlines, something Mr O'Leary is always keen to point out.

and something the void victor meldrews here seem to forget

yes and no. there are some cheap flights around, but the moment you start specifying exact dates and times that you need to depart they soon lose their edge over proper airlines. i think i did a comparison on PH a couple of months ago that showed that BA was cheaper than EasyJet for instance, plus you went to a better airport with BA.

if the OP feels so aggrieved he needs to write to Trading Standards and make the complaint there. they seem to have a pretty dim view on RyanAir at the best of times.

I agree that in many instances the cheapo's can be more expensive than the main airlines, Ryanair's standard fares for example are rather pricey. But the other side of the coin is that in all the other instances it doesn work out cheaper, it's just wether or not the dates and times of the cheap fares work for you. With the whole flights to dublin thing I was on about, I really don't think you can beat 2p...

[AlVal]

for FOUR passengers, travelling luton - dublin return during peak season (mid august) - flight times are also good (had the choice of earlier in the day return for same fare)

If I had a visa electron card, I wouldnt have incurred the £9.60 card fee,

so its quite possible to have 1p flights, even in peak season at peak times.

You dont know how lucky you are with cheap affordable flying. Show me a cheaper method of travel thats viable for your trip?

PAYMENT DETAILS

• *******0.08 GBP Total Fare

• *******0.00 GBP Taxes, Fees & Charges

• *******9.60 GBP Passenger Fee: Debit Card Fee

• *******9.68 GBP Total Paid

GOING OUT

From London Luton (LTN) to Dublin (DUB)
Tue, 19Aug08 Flight FR 337 Depart LTN at 16:20 and arrive DUB at 17:30

COMING BACK

From Dublin (DUB) to London Luton (LTN)
Tue, 26Aug08 Flight FR 342 Depart DUB at 22:00 and arrive LTN at 23:05

[mybrainhurts]

I started another Ryanair thread, not wanting to hijack this thread...

http://www.pistonheads.com/gassing/topic.asp?h=0&a...