Trivial complainworthy ( or not) incident with checkout girl
Discussion
I popped into one of Deevlash's colleagues' store and bought a few items... total sum £2.75
I was next in line at the checkout queue and could easily hear the conversation between the checkout girl and the paying customer in front of me. From overhearing the conversation, was easy to know checkout girl has a 1 year old child.
I pay for my few items with a £20 note, checkout girl gives me a slightly quizzical look then carefully selects a £10 note, covers it with a fiver and then hands over the other change. Because of her carefulness and body language I'm immediately suspicious and suspect she's given me a forgery...it wasn't, but it was an old £10 note.
I immediately point out that it was an old tenner and ceased being legal tender years ago, she replies 'you were quick to find that', but no obvious embarrassment or apology...more a slightly annoyed expression that I'd found it.
An old tenner can be easily exchanged for a new one at a bank so it's not that big a deal...so was wondering why she felt a need to cover it up. I'm a retail manager and have had occassional incidences when my staff take old notes, I go to the bank and change it and tell them they have to change the next one they take. BUT they all know it's a minor problem and not something I'd have a go at them for.
I'm of the opinion I should just ignore it as I haven't got the spare time to spend taking it further...but I'm also aware that 'dodgy dealings' need to be reported. In this case she seems to be more frightened of her taking the old tenner to be known by her manager than trying to pass it off onto a customer.
I was next in line at the checkout queue and could easily hear the conversation between the checkout girl and the paying customer in front of me. From overhearing the conversation, was easy to know checkout girl has a 1 year old child.
I pay for my few items with a £20 note, checkout girl gives me a slightly quizzical look then carefully selects a £10 note, covers it with a fiver and then hands over the other change. Because of her carefulness and body language I'm immediately suspicious and suspect she's given me a forgery...it wasn't, but it was an old £10 note.
I immediately point out that it was an old tenner and ceased being legal tender years ago, she replies 'you were quick to find that', but no obvious embarrassment or apology...more a slightly annoyed expression that I'd found it.
An old tenner can be easily exchanged for a new one at a bank so it's not that big a deal...so was wondering why she felt a need to cover it up. I'm a retail manager and have had occassional incidences when my staff take old notes, I go to the bank and change it and tell them they have to change the next one they take. BUT they all know it's a minor problem and not something I'd have a go at them for.
I'm of the opinion I should just ignore it as I haven't got the spare time to spend taking it further...but I'm also aware that 'dodgy dealings' need to be reported. In this case she seems to be more frightened of her taking the old tenner to be known by her manager than trying to pass it off onto a customer.
h sacked, the bare faced cheek of it!
jamesson said:
What does the checkout girl having a one year old child have to do with an old £10 note?
It doesn't apart from me thinking that she needs the job and perhaps the manager is a bully. I'm wondering why she's trying to pass off an old tenner onto a customer, when it's not a big problem just to confess you've taken one and it can be easily changed at the bank.
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