Paypal - really fckued off with it - help wanted

[anonymous-user]

[redacted]

[mouseymousey]

I had the same problem. In the end I had to use a different email address to setup a new account. Didn't seem to mind using the same home address though.

[soxboy]

Good luck!

Only had one problem but when I did I basically hit a brick wall in trying to get a meaningful response. It was a case of 'do as we say or you're claim will be dsimissed' without any opportunity for me to provide a reasoned explaination as to how it could be sorted.

[Simpo Two]

1) You can complain to the FOS.

2) When my account was frozen because I refused to comply with 'Money Laundering Regulations' I spoke to some bloke in Ireland who was very clever and argued me round in circles.

3) After six months my account became open again and I promtly cleared it out and vowed never to take any money by Paypal every again. That also means I can never sell on eBay again, but hey, so what? I'd rather throw stuff away than deal with wrs.

Edited by Simpo Two on Tuesday 23 September 22:45

[Flintstone]

I don't use it or eBay.

I lose no sleep.

[RRH]

I wonder how long they'll be able to carry on with that 'you have to offer paypal as a payment option' nonsense on ebay?

IIRC they were stopped from doing it in Australia. there again, I shouldn't really be surprised I suppose.

[Simpo Two]

RRH said:

IIRC they were stopped from doing it in Australia. there again, I shouldn't really be surprised I suppose.

Australia - Land of the free

GB - Land of the sheep

Ironic eh?

[danoli777]

To reactivate mine it took a half hour on the phone and I had to email them a copy of a utility bill.

[Simpo Two]

danoli777 said:

To reactivate mine it took a half hour on the phone and I had to email them a copy of a utility bill.

That's the thing - they want 'proof of address', ideally by your credit card number. I argued for utility bill as well. BUT - they already have your bank account details - and to get a bank account you need proof of address, right? So what's the REAL issue here? Why do they REALLY want your CC details? That's what they won't tell you.

On the subject of 'money laundering', your normal bank - the one that has thousands going in and out of it very month - doesn't play these silly games - so why does Paypal?

[DucatiGary]

if you call and make a complaint today youll get sent round in circles on an automated system and once you have pressed every option you will still not get through to anyone to fix the problem.

shortly after you put the phone down in frustration you will get an automatic email asking you to rate your telephone experience.

fill that out with the intention of telling them they are ste and it wont allow you to send it.

genius

[Famous Graham]

danoli777 said:

To reactivate mine it took a half hour on the phone and I had to email them a copy of a utility bill.

Anyone know the email address for that? I've hit the same money laundering 3300 USD thing and I can't withdraw any of the cash. Ironically, all my ebay sales that I've been offloading these last few days can't be shipped out UNTIL I get that cash out as I'm skint. Hmmph. (And I had no idea about the limits - I got hte 1300 USD warning and then 2 hours later my account was frozen when it hit 3300).

Apparently I can send them a copy of my bank statement (my problem is I don't have a CC or a debit card) but they only gave me a fax number.

[Pesty]

I'm having the same thing when some dodgy website tried to take $20 they closed me down.

Tried to varify adress on phone, did what it said, but didnt work. so far they have told me they have sent 3 letters with a code I need to type in.

No letters recieved. I mean come on 3 leters gone missing? its getting on for 3 months now.

saved me a fortune on ebay

Edited by Pesty on Tuesday 30th September 01:16

[Egbert Nobacon]

DucatiGary said:

if you call and make a complaint today youll get sent round in circles on an automated system and once you have pressed every option you will still not get through to anyone to fix the problem.

shortly after you put the phone down in frustration you will get an automatic email asking you to rate your telephone experience.

fill that out with the intention of telling them they are ste and it wont allow you to send it.

genius

I tried to report a fraud to them yesterday, ( one of their customers operating from a ficticious address), what a palaver. That automated system is ste and if you get the Irish number and phone tham they couldn't give a st

" o no siiir we don't be doin wi dat here... "

Sent an email outlining the issue to them and eventually got one back from some tt in Holland which may as well have been written in Swaheli for all the sense it made.

Utter utter tossers

Edited by Egbert Nobacon on Tuesday 30th September 10:01

[ali_kat]

Famous Graham said:

danoli777 said:

To reactivate mine it took a half hour on the phone and I had to email them a copy of a utility bill.

Anyone know the email address for that? I've hit the same money laundering 3300 USD thing and I can't withdraw any of the cash. Ironically, all my ebay sales that I've been offloading these last few days can't be shipped out UNTIL I get that cash out as I'm skint. Hmmph. (And I had no idea about the limits - I got hte 1300 USD warning and then 2 hours later my account was frozen when it hit 3300).

Apparently I can send them a copy of my bank statement (my problem is I don't have a CC or a debit card) but they only gave me a fax number.

I've news for you, they won't release the funds until the buyer leaves positive feedback, or 21 days has passed and the buyer hasn't started a dispute

[Yoshiwaan]

mouseymousey said:

I had the same problem. In the end I had to use a different email address to setup a new account. Didn't seem to mind using the same home address though.

I had the same problem also, I'd advise ringing them.
I had to send in a copy of ID and a proof of address I think.

They're a fking useless company IMHO, I really try to avoid them these days, for that and other incidents, not to mention the fees.

[chris_w666]

I had a similar issue with paypal, in the end I added a new email address and opened a second ebay account that I used for a month, seemed to confuse them enough to reactivate my paypal on the old email address.

[V8S]

I hadn't used my account at all and it had been frozen due to lack of use or funny goings-on or something. Anyway, after I'd changed passwords and so forth, I found some option to request reactivation where they called your landline at the registered address.

A week later it was all reactivated.

[andymc]

try 08707301880, and good bloody luck, if you cant use paypal then ebay make it near impossible to trade

[jcwuk]

www.Paypalsucks.com

Forums there show you are not alone!

Never use Paypal - Be Warned !

[Simpo Two]

Two things are odd. Firstly, proper banks will happily transact thousands of pounds for you every year without citing 'money laundering regs' and making you dress up like Big Bird and hop down the M1 singing 'I do like to be beside the seaside' to get your money back.

Secondly, if PayPal is really so desperate to enforce 'money laundering regs' as to alienate all its users, why is it so simple just to open another account using a different e-mail address?

Paypal's founder, Elon Musk, is one of the richest men in the US.