Bloody BT again!
Author
Discussion

DJC

Original Poster:

23,563 posts

266 months

Sunday 5th October 2008
quotequote all
Hi folks...yes, another suffering the joys of BT here frown

Can whoever had the email details of the MD/CEO of BT PM me with them so I can fling an email off to him about my current troubles and so get access and help from the high level customer team that seems to get your issues resolved?

Thankyou from a despairing bloke who is getting a kicking from his wife over her continued exasperation with our wireless system!

bimsb6

8,795 posts

251 months

Sunday 5th October 2008
quotequote all
ian.livingston@bt.com

Edited by bimsb6 on Sunday 5th October 13:18

Simpo Two

92,914 posts

295 months

Sunday 5th October 2008
quotequote all
You're paying the price for choosing BT I'm afraid...

However they've recently fallen from my top 'most hated' spot behind PayPal and eBay...

1066

238 posts

228 months

Sunday 5th October 2008
quotequote all
bimsb6 said:
ianlivingston@bt.com
Stick a dot in between the two names and that's the one I used to great success.

anonymous-user

84 months

Sunday 5th October 2008
quotequote all
I've used them for 6 years or so and never had any problem at all.

I know it doesn't answer the OP's question but credit where it's due etc

DJC

Original Poster:

23,563 posts

266 months

Sunday 5th October 2008
quotequote all
Thankyou folks.

What really annoys me is that Ive got the older BT system in the other house and that works perfectly...its hardly ever failed us. This newer white box thing is utter rubbish!

Simpo Two

92,914 posts

295 months

Sunday 5th October 2008
quotequote all
DJC said:
What really annoys me is that Ive got the older BT system in the other house and that works perfectly...its hardly ever failed us. This newer white box thing is utter rubbish!
Because it came from China and cost BT 50p?

DJC

Original Poster:

23,563 posts

266 months

Sunday 5th October 2008
quotequote all
Must say, fair play to this Ian Livingston chap. I only just emailed him and got a reply within 10minutes saying his senior boys would be in touch first thing monday!

Simpo Two

92,914 posts

295 months

Sunday 5th October 2008
quotequote all
Nice one!

A pity his attitude doesn't filter down - but I suppose it's like trying to reform the NHS - it just can't be done, it's too big.