Anyone else having online purchases declined ???

[NewNameNeeded]

My debit card seems to have heard about the credit crunch and is taking the law in to its own hands. For the last couple of weeks payments to sites i've used without problems for years are being declined (play.com; amazon.co.uk, etc).

I've money in my account, the card isn't out of date and a trip to the bank had them scratching their heads as everything looks ok.

Anyone else having this problem ?

[esselte]

I had a problem with a card yesterday,but tried again with the same card on the same site two minutes later and it worked OK........

[SirTainly]

Had this last week on credit card, sometimes the automatic fraud scanners at the bank get a false positive on your card being used for fraudulent activity and block your card. The bank should ring you to check, but rarely do. Call your bank and ask them why they are refusing your card, and get them to remove the block they've probably put on it.

They flagged my card after using it to by a carparking ticket, which I have done at the same machine at the same time for the last 8 months, thinking they'd spotted fraud...wtf ?

[Geronimo]

Did you by any chance sign up to the Verified by Visa (or other similar internet card security scheme) recently?

[NewNameNeeded]

SirTainly said:

Had this last week on credit card, sometimes the automatic fraud scanners at the bank get a false positive on your card being used for fraudulent activity and block your card. The bank should ring you to check, but rarely do. Call your bank and ask them why they are refusing your card, and get them to remove the block they've probably put on it.

They flagged my card after using it to by a carparking ticket, which I have done at the same machine at the same time for the last 8 months, thinking they'd spotted fraud...wtf ?

That's the thing - no block from my bank. I went in on Friday and they gave it the all clear - no unusual activeiy flagged or any reason why it should be blocked.

Tried again this morning and still no joy.

[tinman0]

I'm having something similar with shop payments. Card gets declined first time, try it again and its fine. Visa Delta Debit type card from Barclays for what its worth.

[pembo]

Yep, one purchase is taking ages to go through, I called the seller and they couldn't understand what was going on, no money out of my account and no item delivered. Also, Paypal is giving me a bit of a nightmare at the moment as well, no idea when they'll decide to accept my card again, I've been owe a guy through it for about 2 weeks and he doesn't want a cheque.

[hornet]

Geronimo said:

Did you by any chance sign up to the Verified by Visa (or other similar internet card security scheme) recently?

Verified by Visa is really winding me up. Quite apart from another password to remember, the login screen is a popup, so you have no way of knowing if it's genuine or not, at least not that I know of. I struggle to see how that improves security.

[jesta1865]

SirTainly said:

Had this last week on credit card, sometimes the automatic fraud scanners at the bank get a false positive on your card being used for fraudulent activity and block your card. The bank should ring you to check, but rarely do. Call your bank and ask them why they are refusing your card, and get them to remove the block they've probably put on it.

They flagged my card after using it to by a carparking ticket, which I have done at the same machine at the same time for the last 8 months, thinking they'd spotted fraud...wtf ?

i got flagged this time last year, the missus paid off a loan from our joint account in the morning (£17,500) and yet when i tried to buy a scarf in the afternoon for £15 it was blocked, just as well it wasn't fraud as otherwise the horse would have well and truly bolted

[Herman Toothrot]

pembo said:

Yep, one purchase is taking ages to go through, I called the seller and they couldn't understand what was going on, no money out of my account and no item delivered. Also, Paypal is giving me a bit of a nightmare at the moment as well, no idea when they'll decide to accept my card again, I've been owe a guy through it for about 2 weeks and he doesn't want a cheque.

I've the same issue with Paypal at present, new credit card and it claims it has been declined by my bank when I try and make it the new default card. It hasn't and is fine everywhere else.

[Crusoe]

Paid a decent sized deposit on a car at the weekend by switch, ended up with a phone call to the bank to verify, 101 questions from the usual security ones to which bank the dealer banked with. Over 10min before they finally gave a code to put into the swipe machine to authorise it.

[_Batty_]

they're also being alot tighter with items being delivered, they *HAVE* to go to the cardholders address now, i was told.

[celticpilgrim]

There is a certain purveyor of alcoholic beverages in Trowbridge (Bargain Booze if you must know) that without fail doesn't decline the transaction on my debit card, but without fail, asks that I sign the chit to verify it is me. Doesn't happen in any other shop - wierd!!!

[NewNameNeeded]

tinman0 said:

I'm having something similar with shop payments. Card gets declined first time, try it again and its fine. Visa Delta Debit type card from Barclays for what its worth.

Likewise - Visa Debit from Barclays. Although subsequent attempts don't allow the payment to go through.

Barclays have issued me with a new card (the equivalent of confused IT support staff asking you to switch it off, then back on again).

[esselte]

_Batty_ said:

they're also being alot tighter with items being delivered, they *HAVE* to go to the cardholders address now, i was told.

Really? We've recently (last week) had stuff delivered (by request) to my Mrs' workplace.In fact I think it's option on Dabs and ebuyer...

Edited by esselte on Monday 10th November 16:37

[Altrezia]

Unfortunately mine keeps on working. Mmm useless-tech-toys.