Paypal and Intrum Justitia
Paypal and Intrum Justitia
Author
Discussion

jcwuk

Original Poster:

1,127 posts

225 months

Monday 10th November 2008
quotequote all
My friend got conned by ebay scammer who collected goods in person then filed a non delivery claim.


Anyway fast forward and after refusing to pay the paypal account , Intrum Justitia Debt Collection are called .

After telling them the money was not due he decides to pay them to avoid a ccj.

He makes payment but then upon meeting with bank manager it comes to light that they have overcharged the debit card by 5 times the amount over the course of the day.

Now they wont pass his call to a senior member to resolve the matter.

Surely this is illegal taking money from the card without authority ?

Is it best to carry out a chargeback and who can we complain to about this act ?

Thanks Guys

V8DNW

102 posts

254 months

Monday 10th November 2008
quotequote all
Are you sure that the 4x original amount "excess" is not the debt collectors fee for handling the case?


shadowninja

80,047 posts

311 months

Monday 10th November 2008
quotequote all
Good luck.

That's the 5th time this month I've heard of problems with Ebay/Paypal. I can only come to one conclusion. (Where's that picture of Fonejacker when you need it?)

jcwuk

Original Poster:

1,127 posts

225 months

Tuesday 11th November 2008
quotequote all
shadowninja said:
Good luck.

That's the 5th time this month I've heard of problems with Ebay/Paypal. I can only come to one conclusion. (Where's that picture of Fonejacker when you need it?)
Thanks for the reply.
They are refunding card today !
Surprise !

SystemParanoia

14,343 posts

227 months

Tuesday 11th November 2008
quotequote all


Wheres my money you s!




...ahhh the money in your bank account was dirty.. we've taken it away to be cleaned



I dont give a fk, give it back now or i swear ill....



...Please hold...



.....



you like upgrade downgrade you broadband?



... wh.. WTF are you talking about? who are you?



i upgrade downgrade your broadband half speed um



..Jesus H.. MONEY! WHERES MY fkING MONEY!



...



...



...




..you buy broadband now?




..*click*..




M400 NBL

3,552 posts

241 months

Tuesday 11th November 2008
quotequote all
hehe at SP
furious at paypal

Morpeth

666 posts

224 months

Tuesday 11th November 2008
quotequote all
I DESPISE PAYPAL

wildoliver

9,308 posts

245 months

Tuesday 11th November 2008
quotequote all
I'm sorry to say but he should have allowed pp to take him to court. They would soon have backed down I suspect.


Andy Zarse

10,870 posts

276 months

Tuesday 11th November 2008
quotequote all
jcwuk said:
After telling them the money was not due he decides to pay them to avoid a ccj.
How on earth would your friend get a CCJ if it went to Court?

Unless of course he's a liar...

Hyperion

16,952 posts

229 months

Tuesday 11th November 2008
quotequote all
You can't get a CCJ from a PayPal debt as there is no signed credit agreement between you and PayPal.
In fact, you just tell their debt collection people to fk off as there is NOTHING they can do.

I thought everybody knew this?

www.paypalsucks.com

jcwuk

Original Poster:

1,127 posts

225 months

Thursday 18th December 2008
quotequote all
Hyperion said:
You can't get a CCJ from a PayPal debt as there is no signed credit agreement between you and PayPal.
In fact, you just tell their debt collection people to fk off as there is NOTHING they can do.

I thought everybody knew this?

www.paypalsucks.com
Problem was resolved as Intrum Sent Account back to Paypal.

Intrum are a strange bunch though!
Anyone else had an experience with them?

Geoffers

889 posts

282 months

Thursday 18th December 2008
quotequote all
Had a bill from Intrum some time ago for "outstanding ebay fees". I was sure I had paid these,so asked for a copy invoice listing dates etc (I had closed this ebay account some months prior) I never got a breakdown, just lots more demands,susiquently found I did pay the bill at the time, but Intrum still contact me and send letters!!!!!
They are a bunch of muppetts!!!

meloe

48 posts

215 months

Thursday 18th December 2008
quotequote all
I've got a dispute going with paypal and intrum justia for over a year for a mere £40. Had a buyer claim goods were never received, completed the dispute process with paypal and even after giving them the tracking number they decided against me!! Spoke to paypal a few times who tell me its my duty to ensure goods get delivered and i'm liable, which seems absurb. If you're entrusting goods to a third party how can it be my responsibility to ensure delivery. Anyway i've had at least a dozen letters of intrum and god knows how many arguments over the telephone, (easily twenty, they called me yesterday in fact). I keep telling them that i want to know what the alleged debt if for and they refuse to tell me everytime; all they tell me is that i have to pay them. Total bunch of tossers. I've sent them many letters, never replied to by them and when asked about this they tell me that they don't acknowledge any letters not sent by recorded delivery! I just told them my policy was exactly the same.

Avoid paypal like the plague because if you do get involved in a situation you will get harassed by Intrum justia

Edited by meloe on Thursday 18th December 08:56

anonymous-user

83 months

Thursday 18th December 2008
quotequote all
Morpeth said:
I DESPISE PAYPAL
They really are a bunch of useless sts when things go wrong.

jcwuk

Original Poster:

1,127 posts

225 months

Thursday 18th December 2008
quotequote all
meloe said:
I've got a dispute going with paypal and intrum justia for over a year for a mere £40. Had a buyer claim goods were never received, completed the dispute process with paypal and even after giving them the tracking number they decided against me!! Spoke to paypal a few times who tell me its my duty to ensure goods get delivered and i'm liable, which seems absurb. If you're entrusting goods to a third party how can it be my responsibility to ensure delivery. Anyway i've had at least a dozen letters of intrum and god knows how many arguments over the telephone, (easily twenty, they called me yesterday in fact). I keep telling them that i want to know what the alleged debt if for and they refuse to tell me everytime; all they tell me is that i have to pay them. Total bunch of tossers. I've sent them many letters, never replied to by them and when asked about this they tell me that they don't acknowledge any letters not sent by recorded delivery! I just told them my policy was exactly the same.

Avoid paypal like the plague because if you do get involved in a situation you will get harassed by Intrum justia

Edited by meloe on Thursday 18th December 08:56
We just charged Intrum for lost working time in dealing with the matter for our friends.
This shut them up pretty quickly and they sent so called matter back to paypal.


Hyperion

16,952 posts

229 months

Thursday 18th December 2008
quotequote all
If you look on the paypalsucks.com website, someone has drafted a letter which you can send them to get them to go away for good.

Timsta

2,779 posts

275 months

Thursday 18th December 2008
quotequote all
Try quoting the Administration Of Justice Act, Section 40, along with harassment, and threaten lagal action if they don't desist. That normally sends shivers.

http://www.debthelpuk.co.uk/administration-of-just...

plasticpig

12,932 posts

254 months

Thursday 18th December 2008
quotequote all
meloe said:
I've got a dispute going with paypal and intrum justia for over a year for a mere £40. Had a buyer claim goods were never received, completed the dispute process with paypal and even after giving them the tracking number they decided against me!! Spoke to paypal a few times who tell me its my duty to ensure goods get delivered and i'm liable, which seems absurb. If you're entrusting goods to a third party how can it be my responsibility to ensure delivery. Anyway i've had at least a dozen letters of intrum and god knows how many arguments over the telephone, (easily twenty, they called me yesterday in fact). I keep telling them that i want to know what the alleged debt if for and they refuse to tell me everytime; all they tell me is that i have to pay them. Total bunch of tossers. I've sent them many letters, never replied to by them and when asked about this they tell me that they don't acknowledge any letters not sent by recorded delivery! I just told them my policy was exactly the same.

Avoid paypal like the plague because if you do get involved in a situation you will get harassed by Intrum justia

Edited by meloe on Thursday 18th December 08:56
If they cant prove the debt to the person who supposedly owes it how do they expect to prove it in court? I would tell them the proper forum for resolution of a disputed debt is a court and that is the only place you are willing to discuss the matter. There is no way they will go to court over £40.