Her Majesty's Mail Rant
Her Majesty's Mail Rant
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Discussion

Lord Pikey

Original Poster:

3,258 posts

245 months

Friday 21st November 2008
quotequote all
Good Evening All,

I have just telephoned a lovely girl at the most Royalist of mail delivery companies. I have a mail redirection setup with them from my UK address to the Hotel that has been my home in Munich since July. I rang them to change the redirection from the hotel to my new apartment on the other side of town.

The girl tells me that it is not possible to change the address and I have to set up a new redirection. I said that's ok, can you refund me my remaining months (8). She said its not possible to refunded and I have to pay the full amount at the new address.

Am I wrong to be a bit pissed off at this? How hard can it be to change the entry on the database to a different location in the same city? Is this just a easy way for them to make money or am I just being tight? Do you think its worth ringing and asking to speak to a manager? (not that I am any good at that sort of thing)

Ok, not really a rant, please accept my apologies for a misleading title.

Lord Pikey

jesta1865

3,453 posts

239 months

Friday 21st November 2008
quotequote all
would it not be easier to leave it in pace, and get the hotel to send you the post, and make the RM look like the bunch of 'tards that they are? smile

Neil_H

15,418 posts

281 months

Friday 21st November 2008
quotequote all
Royal Mail are the worst company on the face of the planet. All I expect from them these days is massive incompetance, and they never disappoint me.

I have problems with them weekly, this week I'm missing some tickets for a show tomorrow that were posted on the 17th.

As an example of the average intelligence of a Royal Mail employee, one of their monkey-mailmen buzzed the intercom the other day, so I let him in thinking he had a parcel. As I walked to the door 3 letters flew through the post flap...confused...we have mailboxes downstairs.

A8VIP

10,862 posts

226 months

Friday 21st November 2008
quotequote all
Lord Pikey said:
Good Evening All,

I have just telephoned a lovely girl at the most Royalist of mail delivery companies. I have a mail redirection setup with them from my UK address to the Hotel that has been my home in Munich since July. I rang them to change the redirection from the hotel to my new apartment on the other side of town.

The girl tells me that it is not possible to change the address and I have to set up a new redirection. I said that's ok, can you refund me my remaining months (8). She said its not possible to refunded and I have to pay the full amount at the new address.

Am I wrong to be a bit pissed off at this? How hard can it be to change the entry on the database to a different location in the same city? Is this just a easy way for them to make money or am I just being tight? Do you think its worth ringing and asking to speak to a manager? (not that I am any good at that sort of thing)

Ok, not really a rant, please accept my apologies for a misleading title.

Lord Pikey
I had a Mail Redirection address changed mid-term without issue.

Lord Pikey

Original Poster:

3,258 posts

245 months

Friday 21st November 2008
quotequote all
A8VIP said:
Lord Pikey said:
Good Evening All,

I have just telephoned a lovely girl at the most Royalist of mail delivery companies. I have a mail redirection setup with them from my UK address to the Hotel that has been my home in Munich since July. I rang them to change the redirection from the hotel to my new apartment on the other side of town.

The girl tells me that it is not possible to change the address and I have to set up a new redirection. I said that's ok, can you refund me my remaining months (8). She said its not possible to refunded and I have to pay the full amount at the new address.

Am I wrong to be a bit pissed off at this? How hard can it be to change the entry on the database to a different location in the same city? Is this just a easy way for them to make money or am I just being tight? Do you think its worth ringing and asking to speak to a manager? (not that I am any good at that sort of thing)

Ok, not really a rant, please accept my apologies for a misleading title.

Lord Pikey
I had a Mail Redirection address changed mid-term without issue.
Really? I know this sounds dumb but what did you say? maybe i got a dumber than normal telephone muppet.

miniman

30,064 posts

292 months

Friday 21st November 2008
quotequote all
A8VIP said:
Lord Pikey said:
Good Evening All,

I have just telephoned a lovely girl at the most Royalist of mail delivery companies. I have a mail redirection setup with them from my UK address to the Hotel that has been my home in Munich since July. I rang them to change the redirection from the hotel to my new apartment on the other side of town.

The girl tells me that it is not possible to change the address and I have to set up a new redirection. I said that's ok, can you refund me my remaining months (8). She said its not possible to refunded and I have to pay the full amount at the new address.

Am I wrong to be a bit pissed off at this? How hard can it be to change the entry on the database to a different location in the same city? Is this just a easy way for them to make money or am I just being tight? Do you think its worth ringing and asking to speak to a manager? (not that I am any good at that sort of thing)

Ok, not really a rant, please accept my apologies for a misleading title.

Lord Pikey
I had a Mail Redirection address changed mid-term without issue.
Hey how is that supposed to make him feel any better? You're just bragging. Have a heart man!

Lord Pikey

Original Poster:

3,258 posts

245 months

Friday 21st November 2008
quotequote all
miniman said:
A8VIP said:
Lord Pikey said:
Good Evening All,

I have just telephoned a lovely girl at the most Royalist of mail delivery companies. I have a mail redirection setup with them from my UK address to the Hotel that has been my home in Munich since July. I rang them to change the redirection from the hotel to my new apartment on the other side of town.

The girl tells me that it is not possible to change the address and I have to set up a new redirection. I said that's ok, can you refund me my remaining months (8). She said its not possible to refunded and I have to pay the full amount at the new address.

Am I wrong to be a bit pissed off at this? How hard can it be to change the entry on the database to a different location in the same city? Is this just a easy way for them to make money or am I just being tight? Do you think its worth ringing and asking to speak to a manager? (not that I am any good at that sort of thing)

Ok, not really a rant, please accept my apologies for a misleading title.

Lord Pikey
I had a Mail Redirection address changed mid-term without issue.
Hey how is that supposed to make him feel any better? You're just bragging. Have a heart man!
Lol, exactly. you know what us pikeys are like parting with money

Deva Link

26,934 posts

275 months

Friday 21st November 2008
quotequote all
Lord Pikey said:
The girl tells me that it is not possible to change the address and I have to set up a new redirection. I said that's ok, can you refund me my remaining months (8). She said its not possible to refunded and I have to pay the full amount at the new address.
Are you not on expenses?

Lord Pikey

Original Poster:

3,258 posts

245 months

Friday 21st November 2008
quotequote all
Deva Link said:
Lord Pikey said:
The girl tells me that it is not possible to change the address and I have to set up a new redirection. I said that's ok, can you refund me my remaining months (8). She said its not possible to refunded and I have to pay the full amount at the new address.
Are you not on expenses?
Yes, but thats not covered. Tried that the first time i had to part with money for it.

LP