Error in eye prescription
Error in eye prescription
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Discussion

crankedup

Original Poster:

25,764 posts

272 months

Wednesday 26th November 2008
quotequote all
Had my eye test and took prescription elsewhere for new glasses. New glasses arrived and I found them to be not correct. Took them back and they checked to find that the lense are exactly as prescribed. They checked my old glasses and found an very large difference in prescription, suggesting an error in new prescription. I now have to go back to the optician for them to check the prescription.
This is all costing me time, inconvenience and an 37 mile round trip everytime. What is reasonable if they find they have made an error?

OJ

14,209 posts

257 months

Wednesday 26th November 2008
quotequote all
crankedup said:
What is reasonable if they find they have made an error?
To buy your next pair of glasses elsewhere?

crankedup

Original Poster:

25,764 posts

272 months

Wednesday 26th November 2008
quotequote all
OJ said:
crankedup said:
What is reasonable if they find they have made an error?
To buy your next pair of glasses elsewhere?
No, you have'nt read my post correctly I think. But then I can't recommend an optician wink

ChrisE

927 posts

241 months

Wednesday 26th November 2008
quotequote all
Should have gone to Specsavers

Edited by ChrisE on Wednesday 26th November 17:09

scorp

8,783 posts

258 months

Wednesday 26th November 2008
quotequote all
crankedup said:
What is reasonable if they find they have made an error?
I'd say about £400,000 compensation should be reasonable for the trauma you have suffered.

Where there's blame...

Edited by scorp on Wednesday 26th November 17:22

OJ

14,209 posts

257 months

Wednesday 26th November 2008
quotequote all
crankedup said:
OJ said:
crankedup said:
What is reasonable if they find they have made an error?
To buy your next pair of glasses elsewhere?
No, you have'nt read my post correctly I think. But then I can't recommend an optician wink
Ah yes! In that case, you might want to phone the original Optometrist and suggest he gets a new pair of glasses!

Ferg

15,242 posts

286 months

Wednesday 26th November 2008
quotequote all
crankedup said:
....and an 37 mile round trip everytime.
Otherwise known as 'a day'. smile

trumpet600

3,527 posts

260 months

Wednesday 26th November 2008
quotequote all
I find squinting helps

ipwn

2,920 posts

220 months

Wednesday 26th November 2008
quotequote all
Ask them to burden the cost.


john_r

8,354 posts

300 months

Wednesday 26th November 2008
quotequote all
scorp said:
crankedup said:
What is reasonable if they find they have made an error?
I'd say about £400,000 compensation should be reasonable for the trauma you have suffered.

Where there's blame...
Yeah, and don't forget to tell 'em your a Lesbian as that will double the compensation apparently...

carbonjunkie

228 posts

226 months

Wednesday 26th November 2008
quotequote all
crankedup said:
Had my eye test and took prescription elsewhere for new glasses. New glasses arrived and I found them to be not correct. Took them back and they checked to find that the lense are exactly as prescribed. They checked my old glasses and found an very large difference in prescription, suggesting an error in new prescription. I now have to go back to the optician for them to check the prescription.
This is all costing me time, inconvenience and an 37 mile round trip everytime. What is reasonable if they find they have made an error?
don't get your glasses from a different optician to the one you get your eye test done. it's as simple as that, it'a always a bad idea, for precisely the reason you have found. your eyes might just have altered a lot and need time to adjust, in which case you're just screwed because no-one will be interested in doing anything to help you as technically both the prescription and glasses would be correct and neither party is going to shell out to buy you new lenses.

and if you bought them off the internet then that's just dumb.

JuniorD

9,013 posts

252 months

Wednesday 26th November 2008
quotequote all
you say they "found an very large difference in prescription". What was this difference exactly? Your prescription can change frequently and rapidly so. The prescription you had could well have been correct for the time when you did the test. Had you noticed your eyesight deteriorating prior to the test? I wouldn't rule out the possibility that the optometrist has fked up but I wouldn't say it was necessarily the case either

AdeTuono

7,626 posts

256 months

Wednesday 26th November 2008
quotequote all
JuniorD said:
you say they "found an very large difference in prescription". What was this difference exactly? Your prescription can change frequently and rapidly so. The prescription you had could well have been correct for the time when you did the test. Had you noticed your eyesight deteriorating prior to the test? I wouldn't rule out the possibility that the optometrist has fked up but I wouldn't say it was necessarily the case either
WHAT HE SAID

john_r

8,354 posts

300 months

Wednesday 26th November 2008
quotequote all
AdeTuono said:
JuniorD said:
you say they "found an very large difference in prescription". What was this difference exactly? Your prescription can change frequently and rapidly so. The prescription you had could well have been correct for the time when you did the test. Had you noticed your eyesight deteriorating prior to the test? I wouldn't rule out the possibility that the optometrist has fked up but I wouldn't say it was necessarily the case either
WHAT HE SAID
shoutNO NEED TO FECKING SHOUT - HE'S SHORT SIGHTED, NOT DEAF!

Superhoop

4,913 posts

222 months

Wednesday 26th November 2008
quotequote all
JuniorD said:
you say they "found an very large difference in prescription". What was this difference exactly? Your prescription can change frequently and rapidly so. The prescription you had could well have been correct for the time when you did the test. Had you noticed your eyesight deteriorating prior to the test? I wouldn't rule out the possibility that the optometrist has fked up but I wouldn't say it was necessarily the case either

Genius clap

And if you're driving that 37 miles, don't wear your new glasses wink

Edited by Superhoop on Wednesday 26th November 18:22

NDA

25,626 posts

254 months

Wednesday 26th November 2008
quotequote all
john_r said:
Yeah, and don't forget to tell 'em your a Lesbian as that will double the compensation apparently...
You beat me to it! smile

Percy Flage

1,770 posts

251 months

Wednesday 26th November 2008
quotequote all
My wife worked for specsavers for a few years. Apparently it is not uncommon for the plusses and minusses and degrees of astigmatism to be written down and converted incorrectly. I once had a pair of prescription sunglasses where the astigmatism was 180 degrees out. Made the eyeball feel it was being turned round in my head. eek


voyds9

8,490 posts

312 months

Wednesday 26th November 2008
quotequote all
crankedup said:

inconvenience and an 37 mile round trip everytime.
It's no further away than when you went for the original test so it can't be that inconvenient.

VXR_Driver

56 posts

219 months

Wednesday 26th November 2008
quotequote all
carbonjunkie said:
don't get your glasses from a different optician to the one you get your eye test done. it's as simple as that, it'a always a bad idea,
What on earth are you talking about?? How can one option's +2.25 be different from another's?

carbonjunkie

228 posts

226 months

Wednesday 26th November 2008
quotequote all
VXR_Driver said:
carbonjunkie said:
don't get your glasses from a different optician to the one you get your eye test done. it's as simple as that, it'a always a bad idea,
What on earth are you talking about?? How can one option's +2.25 be different from another's?
the op's problem? just because your prescription is technically correct doesn't mean you'll get on with it. plus, basically by getting your specs elsewhere you rip off the optician who did the test because the nhs gives them less than it costs to do a test.

decide where you want to buy your specs from, then get your eyes tested by them. believe me, it solves all kinds of problems.

oh and as for stuff getting written down wrong, it may be common in specsavers but that's just another reason to find a decent optician...