"We charge more for a cash sale sir"
"We charge more for a cash sale sir"
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Discussion

zagato

Original Poster:

1,136 posts

230 months

Friday 5th December 2008
quotequote all
I just had a sales guy quote me a £10 surcharge for wishing to pay for my new mobile using cash.

Apparently the lower advertised price in store is only available if I pay using a card. (Despite the fact card companies charge them 5% I seem to recall). I told him to forget it and walked away.

Is this practice even legal?

Mannginger

10,263 posts

286 months

Friday 5th December 2008
quotequote all
Which store? Sounds a little odd?

illmonkey

19,815 posts

227 months

Friday 5th December 2008
quotequote all
Thats 3 pints down his local.

Lurking Lawyer

4,535 posts

254 months

Friday 5th December 2008
quotequote all
If the price is publicised at the lower rate and there is no mention of this higher price for cash (and whoever heard of that anway, FFS?!), it's an offence - giving a misleading price indication, or something like that, from memory.

Drop your local trading standards a line if you want to make life awkward for the shop in question...

MrVelox

2,974 posts

216 months

Friday 5th December 2008
quotequote all
zagato said:
I just had a sales guy quote me a £10 surcharge for wishing to pay for my new mobile using cash.

Apparently the lower advertised price in store is only available if I pay using a card. (Despite the fact card companies charge them 5% I seem to recall). I told him to forget it and walked away.

Is this practice even legal?
I would have told him to go fk himself and THEN walked away.

FiveStar

760 posts

233 months

Friday 5th December 2008
quotequote all
Was it a pay as you go mobile? Same thing happened to me. I thought it must be so they have a registered card/ name/ address on the mobile. i.e. a drug dealer would pay cash and never register the sim card to hide his identity

Edited by FiveStar on Friday 5th December 09:53

mouseymousey

2,642 posts

266 months

Friday 5th December 2008
quotequote all
Changes in legislation were made quite recently which allows for different prices to be charged dependant on payment method. This is how the likes of Ikea can charge more if you pay using a credit card.

Not sure what the rules are on displaying the price though.

Welshbeef

49,633 posts

227 months

Friday 5th December 2008
quotequote all
That is insane - unless maybe they have had a spate of forged notes and have had to invest in antifraud note scanners/checkers and are trying to recoup that... but frankly Im clutching at straws as to why cash is no longer king.

Clearly there is a cost to the shop for banking the cash (no idea what % of the amount that equates to though) also there is a charge for banking chq's - but most shops no longer accept this & there is a 2% fee for credit cards Amex is 3% IIRC.

DucatiGary

7,765 posts

254 months

Friday 5th December 2008
quotequote all
id pref payment any other way than cash

but i wouldnt charge extra for it even if we do get charged extra for banking cash

siscar

6,887 posts

246 months

Friday 5th December 2008
quotequote all
Welshbeef said:
That is insane - unless maybe they have had a spate of forged notes and have had to invest in antifraud note scanners/checkers and are trying to recoup that... but frankly Im clutching at straws as to why cash is no longer king.

Clearly there is a cost to the shop for banking the cash (no idea what % of the amount that equates to though) also there is a charge for banking chq's - but most shops no longer accept this & there is a 2% fee for credit cards Amex is 3% IIRC.
It's because card payments are so much easier. There is no need to bank the cash, no need to cash up the till at the end of the day, no danger that some light fingered employee will slip a tenner into their pocket. It's all done electronically, full audit trail, easy. Now most people pay that way it's a pain to have a few want to give you cash.

zagato

Original Poster:

1,136 posts

230 months

Friday 5th December 2008
quotequote all
It's a major chain in Camden high street. With an O in the name. Plus a single digit number too.

10 Pence Short

32,880 posts

246 months

Friday 5th December 2008
quotequote all
zagato said:
It's a major chain in Camden high street. With an O in the name. Plus a single digit number too.
V0dafone?

esselte

14,626 posts

296 months

Friday 5th December 2008
quotequote all
FiveStar said:
Was it a pay as you go mobile? Same thing happened to me. I thought it must be so they have a registered card/ name/ address on the mobile. i.e. a drug dealer would pay cash and never register the sim card to hide his identity

Edited by FiveStar on Friday 5th December 09:53
And £10 extra would stop a dealer....?

MURRAY007

530 posts

224 months

Friday 5th December 2008
quotequote all
i'm affraid its to do with the terroist act.
all mobile phone companys are doing this. if you pay with debit or credit card, they then can get access to your name & address.

they give option for cash, normally £20 more. to try and make people pay with card.




Neil_H

15,418 posts

280 months

Friday 5th December 2008
quotequote all
zagato said:
It's a major chain in Camden high street. With an O in the name. Plus a single digit number too.
Hmmmmm. scratchchin


Any more clues?

Does sound bizarre, maybe they give a discount on cards so that they get all your personal details for their marketing -> make more money out of you?

zagato

Original Poster:

1,136 posts

230 months

Friday 5th December 2008
quotequote all
10 Pence Short said:
zagato said:
It's a major chain in Camden high street. With an O in the name. Plus a single digit number too.
V0dafone?
No!

Right, the only letter in the name is an O.

No more clues hehe

Matt_N

9,035 posts

231 months

Friday 5th December 2008
quotequote all
10 Pence Short said:
zagato said:
It's a major chain in Camden high street. With an O in the name. Plus a single digit number too.
V0dafone?
More likely they also share their name with an arena that used to be a dome?

The Londoner

3,964 posts

267 months

Friday 5th December 2008
quotequote all
MURRAY007 said:
i'm affraid its to do with the terroist act.
all mobile phone companys are doing this. if you pay with debit or credit card, they then can get access to your name & address.

they give option for cash, normally £20 more. to try and make people pay with card.
That's going to scare those big bad terrorists off isn't it rolleyes

Toni896

2,188 posts

255 months

Friday 5th December 2008
quotequote all
carphone warehouse do the same

esselte

14,626 posts

296 months

Friday 5th December 2008
quotequote all
I'm not sure some shops like cash,they have to hold it all day then someone has to bank it in the evening or they have to arrange a Securicor type of collection....seems a lot more bother than just swiping a card....