Broken Washer/dryer
Author
Discussion

stifler

Original Poster:

37,069 posts

217 months

Tuesday 13th January 2009
quotequote all
bks.
Only 18 months old. programme control board has blown. Replacement board is worth more than I value the machine at, £200. I only paid £267 for it in a shop sale. The call out bloke said that he gets more calls about indesit machines than any other make and 9 times out of 10 its the PCB.

So dug into the savings and got a nice shiny new LG washer dryer. £499 mad

Seriously though, are things only made to last just over the manufacturers guarantee? What happened to making quality products?

Alfa_75_Steve

7,489 posts

229 months

Tuesday 13th January 2009
quotequote all
You bought cheap tat. And have done again.

Miele.

Costs more to buy, but lasts at least a decade.

Engineer1

10,486 posts

238 months

Tuesday 13th January 2009
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Alfa that's fine if it doesn't take you a decade to pay it off,

Alfa_75_Steve

7,489 posts

229 months

Tuesday 13th January 2009
quotequote all
Engineer1 said:
Alfa that's fine if it doesn't take you a decade to pay it off,
If the OP had spent £949 on a Miele 18 months ago, it would still be working and still be under a 5 year guarantee.

He's already spent £766 on stuff that has, and will, break....

My Miele washing machine and tumble dryer, combined, cost me more than the car I was running when I bought them!

funbobby

1,705 posts

287 months

Tuesday 13th January 2009
quotequote all
indest are very poor and good luck with the lg im afraid! miele are very good but if it goes wrong god help you if you need parts, cost the earth and there call out is not what you call cheap!

Mars

10,088 posts

243 months

Tuesday 13th January 2009
quotequote all
Couldn't these guys help? I've found them to be extremely useful at finding unusual parts at very compettive prices:

http://shop.ukwhitegoods.co.uk

BigBen

12,155 posts

259 months

Tuesday 13th January 2009
quotequote all
Mars said:
Couldn't these guys help? I've found them to be extremely useful at finding unusual parts at very compettive prices:

http://shop.ukwhitegoods.co.uk
Was just going to recommend the same also the forum is sort of like a pistonheads for white goods

mybrainhurts

90,809 posts

284 months

Tuesday 13th January 2009
quotequote all
Alfa_75_Steve said:
You bought cheap tat. And have done again.

Miele.

Costs more to buy, but lasts at least a decade.
WashingMachineRepairMan once told me they're all as good/bad as each other...

Mars

10,088 posts

243 months

Tuesday 13th January 2009
quotequote all
BigBen said:
Mars said:
Couldn't these guys help? I've found them to be extremely useful at finding unusual parts at very compettive prices:

http://shop.ukwhitegoods.co.uk
Was just going to recommend the same also the forum is sort of like a pistonheads for white goods
Well yes, but I didn't want to admit to being a member of that forum as well as previously admitting to being a member of Candlepower forums too. paperbag

What a geek I am. laugh

pokethepope

2,667 posts

217 months

Tuesday 13th January 2009
quotequote all
Miele are definately very good, its why they can afford to offer 5 and 10 year warranties (its their promotion, not the shops).

Its too late for the OP now, but theres plenty of places that do reconditioned/repaired/used circuit boards for w/m's, got ours for £80 when brand new it was a similar price to that which you were quoted.

Alfa_75_Steve

7,489 posts

229 months

Tuesday 13th January 2009
quotequote all
BAHN-STORMA said:
Alfa_75_Steve said:
My Miele washing machine and tumble dryer, combined, cost me more than the car I was running when I bought them!
Obviously the reliability/performance of your washing machine [whatever said item is/does??? will check with Missus Storma in the morning, if I make it home...] is more important than your car!

PH - Washing Machines Matter!
Heh.

The domestic appliances are still here, long after the car was sold....

I enjoy shopping for cheap cars, I hate shopping for domestic appliances - so buy the best I can afford meaning it's a once a decade experience.

twistedsanity

493 posts

267 months

Wednesday 14th January 2009
quotequote all
I spent every day of my life for 20+years repairing firstly domestic kitchen and laundry equipment then commercial, I was workshop manager of one of the largest domestic appliance repair companies in london, The only pcb's that i found faulty were subject to water ingression, PCB's don't fail.
Engineers who are too lazy/stupid to fault find always blame the PCB, its a good get out clause and a very poor excuse especially with boiler engineers

Vipers

33,496 posts

257 months

Wednesday 14th January 2009
quotequote all
Answer is quite simple.

INSURANCE, very cheap, engineer is only a call away. When my drier failed, board cost more than the drier, full refund to buy a new one.

smile

scumbagjag

5,740 posts

260 months

Wednesday 14th January 2009
quotequote all
Rent one.

funbobby

1,705 posts

287 months

Wednesday 14th January 2009
quotequote all
pcb's dont fail?? where on earth did you get that from?? work in a family business best part of twenty years and they do fail especially at the lower end of the market, complete tosh they are. whitegoods is a good site very helpful.

barney123

495 posts

240 months

Wednesday 14th January 2009
quotequote all
mybrainhurts said:
Alfa_75_Steve said:
You bought cheap tat. And have done again.

Miele.

Costs more to buy, but lasts at least a decade.
WashingMachineRepairMan once told me they're all as good/bad as each other...
+1 we bought a hotpoint washer and a drier 7 years ago, still working fine. Starting to get a bit tierd now (2 kids - much washing), but will probably just replace with the same.


john_p

7,073 posts

279 months

Wednesday 14th January 2009
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What exactly fails on the PCB ?


BigBen

12,155 posts

259 months

Wednesday 14th January 2009
quotequote all
john_p said:
What exactly fails on the PCB ?
Could be failure of individual components and repair chap does not goto that level of detail (or knowledge in most cases) or due to the high level of vibration seen in a washing machine the tracks on the PCB could simply crack and become open circuit. They are in a pretty harsh environment yet designed for tiny cost, not an ideal pairing!

stifler

Original Poster:

37,069 posts

217 months

Wednesday 14th January 2009
quotequote all
Well the LG that we now have has been working non-stop all night. we have a 3 month old baby but it seems to be me that has run out of clothes to wear, probably because i live in about two pairs of jeans.

Anyway, the guy that we got ours from has given us 2years full guarantee and 5 years parts guarantee. the motor has 10 years on it from LG.

So, lesson learned. Buy cheap, buy twice.

MrV

2,748 posts

257 months

Wednesday 14th January 2009
quotequote all
Doesn't the fit for purpose description work on all goods where they should have a life expectancy of more than the 12 month guarantee ?