What would you do in this situation?
Discussion
This involves my mate and his missus.
Basically the missus booked a room at a small hotel type thing. Went there and it was a bit different to what was described. The 'en-suite' was across the hall and shared by the whole floor (4 or 5 rooms). The room was tiny (totally different from picture) and the guy who ran it clearly carried a spare room key around with him all the time. This she didn't like.
Anyway owner left her a different key (still had his spare on keyring) and said he'd take a payment later on when her BF arrived.
No matter how much she tried to like it she couldn't feel comfy/safe there. So left the key and went somewhere else. There was no contract or signing of anything and basically all he has is her name (which he spelt wrong!) and mobile number. She now keeps getting abusive messages off him saying he has debt collectors to get the money off her.
Being the way she is, she is quite upset about this. I've told my mate there is no way he can trace her, but I wanted to get a second opinion as it is a contract phone registered to her home address.
So:
A) Can he actually trace her?
B) Should I convince my mate NOT to go round and kick his head him (he came pretty close when I was talking to him last night)
C) What would you do in this situation?
Basically the missus booked a room at a small hotel type thing. Went there and it was a bit different to what was described. The 'en-suite' was across the hall and shared by the whole floor (4 or 5 rooms). The room was tiny (totally different from picture) and the guy who ran it clearly carried a spare room key around with him all the time. This she didn't like.
Anyway owner left her a different key (still had his spare on keyring) and said he'd take a payment later on when her BF arrived.
No matter how much she tried to like it she couldn't feel comfy/safe there. So left the key and went somewhere else. There was no contract or signing of anything and basically all he has is her name (which he spelt wrong!) and mobile number. She now keeps getting abusive messages off him saying he has debt collectors to get the money off her.
Being the way she is, she is quite upset about this. I've told my mate there is no way he can trace her, but I wanted to get a second opinion as it is a contract phone registered to her home address.
So:
A) Can he actually trace her?
B) Should I convince my mate NOT to go round and kick his head him (he came pretty close when I was talking to him last night)
C) What would you do in this situation?
randomman said:
A) Can he actually trace her?
B) Should I convince my mate NOT to go round and kick his head him (he came pretty close when I was talking to him last night)
C) What would you do in this situation?
A) Yes, but it would be expensive and I doubt he'll bother, he just sounds like a tool tbh.B) Should I convince my mate NOT to go round and kick his head him (he came pretty close when I was talking to him last night)
C) What would you do in this situation?
B) Absolutely not, let him do all the kicking he wants but just make sure there's no witnesses
C) Speak to the CAB. After you've been round there with your mate (See B)
If the phone number is not a problem to change i would just sort that out and end of story.
If it is all but impossible to change the number without major s
t(I know mine would be!!!) then take a leaf out of the book of "No Name" along the lines of:-
"Excellent Mr Inn Keeper, come on by and I'll give you the cash. Do you know my address?"
"No."
"Then fk off."
If it is all but impossible to change the number without major s
t(I know mine would be!!!) then take a leaf out of the book of "No Name" along the lines of:-"Excellent Mr Inn Keeper, come on by and I'll give you the cash. Do you know my address?"
"No."
"Then f
k off."i'd ring the guy myself and tell him you have enough to go to the police with a complaint, then tell him if he still has a beef to take it up with me rather than the OH. if he persits then send him a visitor in uniform.
oh, and this:
oh, and this:
Nic Jones said:
D)Post the address/phone number on PH for us all to have some fun 
Edited by Nic Jones on Wednesday 21st January 14:09
Surely if they went/booked based upon the room being sold to them as being "A" and ends up being significantly different, then this is breach of contract or something covered by trade descriptions?
If a room is advertised and booked based on being "en suite" and actually isn't - that's misrepresentation - isn't it?
I'd answer the guy/call him citing that the description of his services and the reality is significantly different and that you're contemplating going to small claims court on those grounds (might not be able to go to court based on this, but it might shut him up).
JTW
If a room is advertised and booked based on being "en suite" and actually isn't - that's misrepresentation - isn't it?
I'd answer the guy/call him citing that the description of his services and the reality is significantly different and that you're contemplating going to small claims court on those grounds (might not be able to go to court based on this, but it might shut him up).
JTW
rude-boy said:
If the phone number is not a problem to change i would just sort that out and end of story.
If it is all but impossible to change the number without major st(I know mine would be!!!) then take a leaf out of the book of "No Name" along the lines of:-
"Excellent Mr Inn Keeper, come on by and I'll give you the cash. Do you know my address?"
"No."
"Then fk off."
If it is all but impossible to change the number without major s
t(I know mine would be!!!) then take a leaf out of the book of "No Name" along the lines of:-"Excellent Mr Inn Keeper, come on by and I'll give you the cash. Do you know my address?"
"No."
"Then f
k off." classicjames_tigerwoods said:
Surely if they went/booked based upon the room being sold to them as being "A" and ends up being significantly different, then this is breach of contract or something covered by trade descriptions?
If a room is advertised and booked based on being "en suite" and actually isn't - that's misrepresentation - isn't it?
I'd answer the guy/call him citing that the description of his services and the reality is significantly different and that you're contemplating going to small claims court on those grounds (might not be able to go to court based on this, but it might shut him up).
Possibly, but only if you complained immediately and rejected the room on those grounds. If you use the room at all then you would be deemed to have accepted the room as-is.If a room is advertised and booked based on being "en suite" and actually isn't - that's misrepresentation - isn't it?
I'd answer the guy/call him citing that the description of his services and the reality is significantly different and that you're contemplating going to small claims court on those grounds (might not be able to go to court based on this, but it might shut him up).
How old are your friends? It sounds a bit odd, if it was not as described did she mention this to the person in charge? Did she tell them she was going or just leave?
Not sure what her concern was about spare keys, does she really think that in a hotel she has the only key to the door? Bit wierd that one really.
Not sure what her concern was about spare keys, does she really think that in a hotel she has the only key to the door? Bit wierd that one really.
I have a certain amount of sympathy for the hotel. She booked a room, collected the key, stayed in it and then did a runner without paying the bill. That is what the hotel owner will say anyway.
All hotels have spare keys to rooms, and lots of people have access to them. In a small hotel it is patently obvious the owner will have a key, for a start the room needs cleaning, beds turning down (depending on class of establishment) etc in other hotels master keys will be held by the cleaners, conceirge etc.
She should have have complained when she saw the room and asked for a new room, or cancelled there and then. How does the hotel know she didn;t just use it for an illict liasion with a man?
Now at the same time the hotel owner should not be harrrassing her, and should have taken a deposit, name and address etc when she booked. Personally I think she should pay at least something for the room, as if they didn;t know she was unhappy they couldn't re-let the room.
All hotels have spare keys to rooms, and lots of people have access to them. In a small hotel it is patently obvious the owner will have a key, for a start the room needs cleaning, beds turning down (depending on class of establishment) etc in other hotels master keys will be held by the cleaners, conceirge etc.
She should have have complained when she saw the room and asked for a new room, or cancelled there and then. How does the hotel know she didn;t just use it for an illict liasion with a man?
Now at the same time the hotel owner should not be harrrassing her, and should have taken a deposit, name and address etc when she booked. Personally I think she should pay at least something for the room, as if they didn;t know she was unhappy they couldn't re-let the room.
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