Pop goes the electric
Author
Discussion

raf_gti

Original Poster:

4,253 posts

235 months

Saturday 31st January 2009
quotequote all
For want of a better title that will have to do smile

A good few months ago we had a major power spike in our (new build) estate, several houses had a lot of equipment damage, fortunately all that went wrong with us was the blender going pop and my iPod dying.

The distribution company admitted it was their fault and quickly offered to compensate us, all very good I thought.

When I spoke with them over the phone they said it was a 'goodwill gesture' rather than admission of liability that they were offering us money but they would not pay for the iPod, only the blender. I really do not understand this as surely if the spike was caused by fault equipment in the first place they should replace whatever was damaged by it.

Apparently they had their 'experts' look at the iPod who decided it was working fine when blatently it was not working before of after they had a look at it.

If the company indeed does not have any liability in this matter then I really don't understand why they are even offering to pay for the blender.

eccles

14,366 posts

251 months

Saturday 31st January 2009
quotequote all
could you put the ipod in the blender?

singlecoil

35,825 posts

275 months

Saturday 31st January 2009
quotequote all
I don'tknow for sure, but I'm going to guess the blender is quite a bit cheaper than the Ipod?

raf_gti

Original Poster:

4,253 posts

235 months

Saturday 31st January 2009
quotequote all
singlecoil said:
I don'tknow for sure, but I'm going to guess the blender is quite a bit cheaper than the Ipod?
About £100 vs £170 so not that much of a difference.

To be clear this is a genuine case and I am not trying to scam the company smile as tempted as I was to get a new telly wink

singlecoil

35,825 posts

275 months

Saturday 31st January 2009
quotequote all
eccles said:
could you put the ipod in the blender?
Yep

http://uk.youtube.com/watch?v=B8H29jU8Wrs&feat...

jeff m

4,066 posts

287 months

Saturday 31st January 2009
quotequote all
I had something similar, two months later I needed a new fridge.

My problem was floating nuetral.
Two phase 110v in the US. Measured 143 on one leg 83 on the other.
Electric company arrived in 20 minutessmile