Does what a salesman wear REALLY make a difference?
Does what a salesman wear REALLY make a difference?

Poll: Does what a salesman wear REALLY make a difference?

Total Members Polled: 96

What they're wearing isn't a big deal. - BUY: 33%
What they're wearing is an issue - BUY: 44%
What they're wearing is an issue - NO WAY: 23%
Author
Discussion

ironictwist

Original Poster:

7,127 posts

228 months

Monday 2nd March 2009
quotequote all
My role in the past 2yrs has changed dramatically...I've always worn my "casual" jeans & tops as my role has been a mix of sales/warehouse but with my now role now being 100% sales orientated there's been a realisation from myself & my colleagues/bosses that what I wear needs to change to maintain a smarter look. After all, clients are coming to see me as well as see our product.

So as a result, it got me thinking. Does wearing something like "casual clothing" really affect a sale if you do your job properly & still wrangle a sale?

Steve Evil

10,801 posts

252 months

Monday 2nd March 2009
quotequote all
All depends on what you're selling. I think I'd find your typical early 20's estate agent a lot more approachable and less of a slimy cock if he wasn't wearing a next suit, tie with a knot the size of my fist and loafers.

Elskeggso

3,100 posts

210 months

Monday 2nd March 2009
quotequote all
If they are competent then there isn't an issue IMO. A polo shirt with the company name on does me just fine, as my job can suddenly change from sales advice to hard manual labour, so something inbetween is OK.

Funk

27,349 posts

232 months

Monday 2nd March 2009
quotequote all
I think there's also the issue of expectation; some people will expect sales people to be professionally-attired.

I have to wear a suit and tie every day but if I know the client and have a good relationship with them, I'll often lose the tie. Sometimes a 'relaxed-but-still-smart' look can create a better atmosphere.

ETA: Depends on the meeting too - there's some clients I know well but would not even THINK about taking my tie off for.

Edited by Funk on Monday 2nd March 15:52

Simpo Two

91,361 posts

288 months

Monday 2nd March 2009
quotequote all
Depends.

If they come to the door they've got two seconds to make an impression. If it's some bloke offering to cut down my tree then scruffy is almost expected, but otherwise, if they look like Swampy and have half a curtain rail embedded in their eyebrow, I won't buy it whatever it is.

Elskeggso

3,100 posts

210 months

Monday 2nd March 2009
quotequote all
Funk said:
I think there's also the issue of expectation; some people will expect sales people to be professionally-attired.

I have to wear a suit and tie every day but if I know the client and have a good relationship with them, I'll often lose the tie. Sometimes a 'relaxed-but-still-smart' look can create a better atmosphere.
Yeah definately agree, sometimes being over the top can seem a bit 'commissiony'

10 Pence Short

32,880 posts

240 months

Monday 2nd March 2009
quotequote all
I always used to try and wear the same sort of clothes as the people I was selling to.

In my market that meant a decent pair of trousers, shirt and tie. Didn't bother with a full suit, though.

Selling to very small business and sole traders, it wasn't a great idea to turn up in a £1000 suit with all the trimmings.

okgo

41,527 posts

221 months

Monday 2nd March 2009
quotequote all
Steve Evil said:
All depends on what you're selling. I think I'd find your typical early 20's estate agent a lot more approachable and less of a slimy cock if he wasn't wearing a next suit, tie with a knot the size of my fist and loafers.
An estate agent cannot look like they are not an estate agent, its not possible.

I tried, and I still did, even though I wore decent suits, nice ties, and normal shoes. Its impossible biggrin

Steve Evil

10,801 posts

252 months

Monday 2nd March 2009
quotequote all
okgo said:
Steve Evil said:
All depends on what you're selling. I think I'd find your typical early 20's estate agent a lot more approachable and less of a slimy cock if he wasn't wearing a next suit, tie with a knot the size of my fist and loafers.
An estate agent cannot look like they are not an estate agent, its not possible.

I tried, and I still did, even though I wore decent suits, nice ties, and normal shoes. Its impossible biggrin
It's the Mini!

ironictwist

Original Poster:

7,127 posts

228 months

Monday 2nd March 2009
quotequote all
The company sells a prestige product...Normal clients are a mix from architects/developers, hard-working young families to millionaires, builders to interior designers. Quite a broad spectrum I guess...We're a very very small but relaxed company. But thinking about it, when it comes to a prestige product you would expect that level of professionalism, anything different would maybe considered "eccentric" or for want of a better term "lazy barstewards" smile

threesixty

2,068 posts

226 months

Monday 2nd March 2009
quotequote all
Depends what your idea of casual is too, if its ironed, cleaned and well fitting jeans and shirt then thats fine. If it looks like you found them under your bed this morning thats not.

The only salesman i regularly encounter who's appearance prevents him selling to me is a fat man from BT who smells of coleslaw. He could be giving away free phone calls for life and i'd still leave him in reception until he gets the message and fks off.

okgo

41,527 posts

221 months

Monday 2nd March 2009
quotequote all
Steve Evil said:
okgo said:
Steve Evil said:
All depends on what you're selling. I think I'd find your typical early 20's estate agent a lot more approachable and less of a slimy cock if he wasn't wearing a next suit, tie with a knot the size of my fist and loafers.
An estate agent cannot look like they are not an estate agent, its not possible.

I tried, and I still did, even though I wore decent suits, nice ties, and normal shoes. Its impossible biggrin
It's the Mini!
Balls, it was, wasn't it.

Don

28,378 posts

307 months

Monday 2nd March 2009
quotequote all
You can't influence me to buy something by dressing well.

But by dressing badly you can ensure I won't bother visiting your showroom.

I don't need people to wear suits. I DO need them to be wearing clothes that are clean, respectable and in good repair.

It helps if you don't stink, too, as I have to sit or stand near you for a while to buy your product. You'd be amazed at how many people get that wrong!

off_again

13,917 posts

257 months

Monday 2nd March 2009
quotequote all
I work in sales for an enterprise software company and we are expected to talk and work with very senior people such as CEO, CTO and CISO. To NOT wear a suit would be suicide. Although there are regional differences across Europe, I stick to a boring suit and tie combo with no silly hair cuts. Makes things easy. Avoid comedy ties like the plague though.

cloggy

4,959 posts

232 months

Monday 2nd March 2009
quotequote all
Simpo Two said:
if they look like Swampy and have half a curtain rail embedded in their eyebrow
laugh

randomman

2,215 posts

212 months

Monday 2nd March 2009
quotequote all
Depends really. Spotty teenager in a suite is just as bad as a 50 something with paint covered jeans.

I think 35 and up - suite

Below 35 - Anything but jeans/trainers/hoody!

HRG

72,863 posts

262 months

Monday 2nd March 2009
quotequote all
My Yell rep was wearing stockings... I bought hehe

crofty1984

16,895 posts

227 months

Monday 2nd March 2009
quotequote all
Depends on what you're selling. I wouldn't turn down an impressive product based on the salesman's attire. But if I was to try and sell some multi-million pound equipment to a professional company, I think dressing smartly is a sign of respect.

TedMaul

2,092 posts

236 months

Monday 2nd March 2009
quotequote all
Simpo Two said:
Depends.

If they come to the door they've got two seconds to make an impression. If it's some bloke offering to cut down my tree then scruffy is almost expected, but otherwise, if they look like Swampy and have half a curtain rail embedded in their eyebrow, I won't buy it whatever it is.
Agreed, facial furniture is normally a deal killer, but aside from that attitude counts for a fair bit more than attire.

sleep envy

62,260 posts

272 months

Monday 2nd March 2009
quotequote all
Steve Evil said:
okgo said:
Steve Evil said:
All depends on what you're selling. I think I'd find your typical early 20's estate agent a lot more approachable and less of a slimy cock if he wasn't wearing a next suit, tie with a knot the size of my fist and loafers.
An estate agent cannot look like they are not an estate agent, its not possible.

I tried, and I still did, even though I wore decent suits, nice ties, and normal shoes. Its impossible biggrin
It's the Mini!
cuffs and gel dude, cuffs and gel