Mobile Phone tarriffs...nowts ever easy!!

[dave_s13]

My 18month contract with T-mob is up and I've been on the phone trying, in vain, to negotiate a better deal than they want to give me. Apparently paying out nearly 30 quid a month for last 18months and pay as you go for 18m before that isn't particularly loyal! Cvcnts!!

Best they can muster is the flext 20 plan with web-n-walk included for nothing (I already have flext20 but pay for web). Trouble is I regularly go over my call allowance, so in reality I will be paying somewhere around £25/month, not 20. Also they charge for retrieving voicemail, which is rubbish as I get a few of those a week, and it's the only way you can clear the voicemail logo off your phone! It's also an 18m contract and I really don't want to be tied in. The sales guy used this as a positive stating that at the end of the next 18m they would be able to further discount my bill in the future.....how how about fvvck off mate.

So I'm looking around and o2 are doing the simplicity job, only a 30day contract (which I like).
1200txts, 600mins (enough for me) and free web bolt on, free voicemail. That's only £19.58/month.

Anyone know of any better deals out there?
Oh and are T-mobile obliged to unlock my current phone given I've paid for it now, I'm happy to keep it, don't need a new one?

Edited by dave_s13 on Wednesday 4th March 20:20

[topless_mx5]

I rang up o2 when I was due for an upgrade, and after asking for my pac code he gave me a much better deal than what they could initially do.

o2 do seem a lot better at this than other networks. Threaten to leave T-mobile and say you get a better deal else where. If they match it then fair enough, if not go somewhere else.

[Scraggles]

got pay as you go with virgin, linked to the bank account, so no fluffing around with update codes, voicemail is free and detailed bills, bought the phone outright for £10 - nokia 1112, got a 12 mb camera, why would I want one that takes postage stamp sized ones ?

[RupertTheFridge]

My girlfriend is with T-Mobile, anytime she sees a better tariff with another company for the same monthly fee with T-mobile she rings them up, and they match it or beat it !!!

[The Ben]

No they are not obliged to unlock it.... but networks will usually do it for about 30 sheets... but they send it away, its usually the only way you can keep your phone warranty and unlock the phone.

Orange do 600 mins unlimited texts for £20 p/m 30 day contract


plus if your not good value for a network they wont give you anything if you want to leave... infact they probs will shut the door behind you and let you spend sweet FA with another network regardless how long you have been with them!!! Not that im suggesting you have spent sweet FA!

Edited by The Ben on Wednesday 4th March 20:30

[dave_s13]

topless_mx5 said:

I rang up o2 when I was due for an upgrade, and after asking for my pac code he gave me a much better deal than what they could initially do.

o2 do seem a lot better at this than other networks. Threaten to leave T-mobile and say you get a better deal else where. If they match it then fair enough, if not go somewhere else.

I'm hoping T-mob will do this to save messing about. If I get the same chap who spoke to me like it was them doing me a favour they can bugger off though.

Anyone know about getting it unlocked? I know I can take to a phone shop and done for a fee but I shouldn't have to really, it belongs to me now. It's an n95 btw.

[dave_s13]

RupertTheFridge said:

My girlfriend is with T-Mobile, anytime she sees a better tariff with another company for the same monthly fee with T-mobile she rings them up, and they match it or beat it !!!

??? How

What I find really infuriating is that they won't give you the deals advertised on their own fvcking website!!

The deal he offered me is exactly what a new customer would get, which is underhand, to say the least.

[dave_s13]

The Ben said:

No they are not obliged to unlock it.... but networks will usually do it for about 30 sheets... but they send it away, its usually the only way you can keep your phone warranty and unlock the phone.

Orange do 600 mins unlimited texts for £20 p/m 30 day contract


plus if your not good value for a network they wont give you anything if you want to leave... infact they probs will shut the door behind you and let you spend sweet FA with another network regardless how long you have been with them!!! Not that im suggesting you have spent sweet FA!

Edited by The Ben on Wednesday 4th March 20:30

Compared to mikken I have

I'm only a light user in the grand scheme I suppose but still, I thought we were in a downturn.

Cheaper to get it unlocked myself then!
That orange one is ok too but I need internet access (how else can I surf on here whilst on the bog at work?)

Edited by dave_s13 on Wednesday 4th March 20:34

[The Ben]

dave_s13 said:

The Ben said:

No they are not obliged to unlock it.... but networks will usually do it for about 30 sheets... but they send it away, its usually the only way you can keep your phone warranty and unlock the phone.

Orange do 600 mins unlimited texts for £20 p/m 30 day contract


plus if your not good value for a network they wont give you anything if you want to leave... infact they probs will shut the door behind you and let you spend sweet FA with another network regardless how long you have been with them!!! Not that im suggesting you have spent sweet FA!

Edited by The Ben on Wednesday 4th March 20:30

Compared to mikken I have

I'm only a light user in the grand scheme I suppose but still, I thought we were in a downturn.

I work for Orange, We had a record year last year in terms of new connections and we are exceeding our first quarterly target for this year. It seems that mobile phones are no longer a luxury but a very important part of everyday living for many... bit like the tinterweb me thinks! No downturn in in the mobile industry that I can see!!!

[RupertTheFridge]

dave_s13 said:

RupertTheFridge said:

My girlfriend is with T-Mobile, anytime she sees a better tariff with another company for the same monthly fee with T-mobile she rings them up, and they match it or beat it !!!

??? How

What I find really infuriating is that they won't give you the deals advertised on their own fvcking website!!

The deal he offered me is exactly what a new customer would get, which is underhand, to say the least.

She was on 600 mins & 500 texts with T-Mobile for £30, saw a deal with vodafone for 750 mins with unlimited txts, said to them that if they couldn't match it she would leave T-Mobile & go with Vodafone, they passed her through to the customer retention department and after about 5 mins on hold they agreed to match it provided she renewed her contract for a further 18 months, she said she didn't want any more than 12 months & got it.

Ta da

[dave_s13]

The Ben said:

dave_s13 said:

The Ben said:

No they are not obliged to unlock it.... but networks will usually do it for about 30 sheets... but they send it away, its usually the only way you can keep your phone warranty and unlock the phone.

Orange do 600 mins unlimited texts for £20 p/m 30 day contract


plus if your not good value for a network they wont give you anything if you want to leave... infact they probs will shut the door behind you and let you spend sweet FA with another network regardless how long you have been with them!!! Not that im suggesting you have spent sweet FA!

Edited by The Ben on Wednesday 4th March 20:30

Compared to mikken I have

I'm only a light user in the grand scheme I suppose but still, I thought we were in a downturn.

I work for Orange......

Any chance you can sort me out then

I want to pay £20/month, no more no less, and be able to browse the web.

[skip_1]

If you set a pin for the voicemail and then call yourself to retrieve it, it comes out of your free allowance. I assume the symbol will clear off the phone too.

[moleamol]

The Ben said:

dave_s13 said:

The Ben said:

No they are not obliged to unlock it.... but networks will usually do it for about 30 sheets... but they send it away, its usually the only way you can keep your phone warranty and unlock the phone.

Orange do 600 mins unlimited texts for £20 p/m 30 day contract


plus if your not good value for a network they wont give you anything if you want to leave... infact they probs will shut the door behind you and let you spend sweet FA with another network regardless how long you have been with them!!! Not that im suggesting you have spent sweet FA!

Edited by The Ben on Wednesday 4th March 20:30

Compared to mikken I have

I'm only a light user in the grand scheme I suppose but still, I thought we were in a downturn.

I work for Orange, We had a record year last year in terms of new connections and we are exceeding our first quarterly target for this year. It seems that mobile phones are no longer a luxury but a very important part of everyday living for many... bit like the tinterweb me thinks! No downturn in in the mobile industry that I can see!!!

That's why they can afford to lose customers who have been with them for 8 years then.

[dave_s13]

skip_1 said:

If you set a pin for the voicemail and then call yourself to retrieve it, it comes out of your free allowance. I assume the symbol will clear off the phone too.

Sneaky, I like it

[The Ben]

dave_s13 said:

The Ben said:

dave_s13 said:

The Ben said:

No they are not obliged to unlock it.... but networks will usually do it for about 30 sheets... but they send it away, its usually the only way you can keep your phone warranty and unlock the phone.

Orange do 600 mins unlimited texts for £20 p/m 30 day contract


plus if your not good value for a network they wont give you anything if you want to leave... infact they probs will shut the door behind you and let you spend sweet FA with another network regardless how long you have been with them!!! Not that im suggesting you have spent sweet FA!

Edited by The Ben on Wednesday 4th March 20:30

Compared to mikken I have

I'm only a light user in the grand scheme I suppose but still, I thought we were in a downturn.

I work for Orange......

Any chance you can sort me out then

I want to pay £20/month, no more no less, and be able to browse the web.

I get 30% off for friends and family for 3 people per year( form 1st jan)... but they have been used unfortunatly, otherwise I would have, no point in them going to waste.
It cant be sorted with internet bundle for that in store, but it is a fiver per month for 500mb... if you ring Orange direct(phonr) up or go on the web they might be able to sort you out with a good deal as they often have different deals than we do in store!!