exige cup 240

[mark kitchen]

Well finally guys i got a phone call from the dealer,that my car would be ready for collection on thursday of last week,well asyou can imagine my excitement,so i set off from preston at about 7.30,i get a phone call from the dealer,saying good morning mr kitchen,have you set off yet,by this time i was half way there,basically to cut a long story short,i didnt pick my new car up i finally get to the dealership at 12.30 very tired and very angry,the car was still not ready,some problem with the ecu unit? so i waited for 1 hr with still no joy,so the best they could offer me was a 111r which i have got already,and they said they would get the car to me on a trailer,which is suppost to b tomorrow,i can tell you i wasnt very happy,as you can all imagine, i finally got to see the car in the workshop just before i left,i must tell you it looked awsome,but still tha fact of the matter is i still dont have my car,this deal has been going on for more than 3 mths,and i think i am entitled to some compensation WHAT DO YOU THINK ANY SUGGESTIONS MK

[stuart1969]

Hi, I think this sounds highly unacceptable. What have been the reasons for the delays. My interest is that I ordered one last week in Black. Dealer was at the factory and saw the car prior to motorsport doing their bit, I have been told 2 to 3 weeks.
What colour did you go for?

[mark kitchen]

stuart1969 said:

Hi, I think this sounds highly unacceptable. What have been the reasons for the delays. My interest is that I ordered one last week in Black. Dealer was at the factory and saw the car prior to motorsport doing their bit, I have been told 2 to 3 weeks. What colour did you go for?

I went for black as well,the reason for the delay wasthe fly-by-wire throttle cable!!!!!!!!

[stuart1969]

Are they using "fly by wire" on any of their other cars at the moment, I thought the sport elise with the stripes that was released recently was using it.

[mark kitchen]

stuart1969 said:

Are they using "fly by wire" on any of their other cars at the moment, I thought the sport elise with the stripes that was released recently was using it.

yes thats right,thats what the dealer told me,may be its a load of tosh,basically if the car is not delivered tomorrow i will be cancelling the order and going some where else,i have just had enough now,hope you dont have the same problems as i have had by the way the car looks awsome in black!!!!!!!

[stuart1969]

You going to bin the idea of a Cup 240 or is it the dealer attitude that is causing you the concern?

[mark kitchen]

stuart1969 said:

You going to bin the idea of a Cup 240 or is it the dealer attitude that is causing you the concern?

mate,i am not going to bin the car,but the dealer

[stuart1969]

I have had pretty good servive from Graeme Robertosn at Murray's in Edinburgh (free track days too!!!) also Rodger who works with him I know from my TVR days.
0131 442 2800 if you are interested.

[mark kitchen]

stuart1969 said:

I have had pretty good servive from Graeme Robertosn at Murray's in Edinburgh (free track days too!!!) also Rodger who works with him I know from my TVR days. 0131 442 2800 if you are interested.

cheers pal,i will give him a ring

[oc7]

Mark.

Have you tried Ribble Valley, Rishton??

A friend went and he said it was top service. The only other dealer I know near us is JCT600.

Hope to see it at CITP - Bolton Abbey this year.

All the best

Gavin.

[stuart1969]

Spoke to Murray's, he can lay his hands on 4 Cup 240's and has not had any word of "fly by wire" issues. He is going to give motorsport a ring to check out the background of your dealers story.

[mark kitchen]

stuart1969 said:

Spoke to Murray's, he can lay his hands on 4 Cup 240's and has not had any word of "fly by wire" issues. He is going to give motorsport a ring to check out the background of your dealers story.

Thanks for the help,but i have just had the call from the dealer,the car is sorted,it will be with me tomorrow about 3.00pm,and the compensation i got i thought was prety good,a tour of the factory,and then a meal with the director from lotus,and in addition also my 9000 miles service paid for, parts and labour,all in all not a bad deal i would say

regards mk

[stuart1969]

Happy for you, in response to some other threads its more than you would get from some other "sports car " dealers. Remember and let me know what you think when you get it on the road.
All the best and happy motoring.