Anybody approching 1000 mile service on their new 111R soon?
Discussion
Mine was done 10 days ago now, but something has been bugging me since...
In the little green service history book, is there a "Free 1st Lotus service Token" type page in there..? I may have dreamt it but I thought I'd seen it somewhere
The page where it could have been has now been cut out of mine (if that's indeed what it was) so I can't check. It could have just been a notification slip for Lotus or something, but something still niggles that it was a 'complimentary' type thing
Obviously, I've since been sent the bill and wonder whether that was right..? Not in dispute, but just checking
Cheers!
In the little green service history book, is there a "Free 1st Lotus service Token" type page in there..? I may have dreamt it but I thought I'd seen it somewhere
The page where it could have been has now been cut out of mine (if that's indeed what it was) so I can't check. It could have just been a notification slip for Lotus or something, but something still niggles that it was a 'complimentary' type thing
Obviously, I've since been sent the bill and wonder whether that was right..? Not in dispute, but just checking
Cheers!
Ta for that - the invoice does indeed show labour as £0.00
Ta for the photocopy offer Peril - no need as others' answers have cleared it up for me
Mobil One Oil 41.25
Filter 8.85
Sump Washer 0.78
Screen Wash 1.15
Interior Protection 0.99 <- whatever that is?!?!
Spire Nut M5 0.75
+VAT = £63.18
Replacement for missing mat screw - £0.00
Ta for the photocopy offer Peril - no need as others' answers have cleared it up for me
Mobil One Oil 41.25
Filter 8.85
Sump Washer 0.78
Screen Wash 1.15
Interior Protection 0.99 <- whatever that is?!?!
Spire Nut M5 0.75
+VAT = £63.18
Replacement for missing mat screw - £0.00
gooby said:
Interior Protection 0.99 <- whatever that is?!?!
The plastic cover they put on the seat.
And they charge for that?!?!
Humm... I was kinda told "I'd be looked after" after agreeing to the purchase deal... and they wouldn't shift a 'goodwill' penny on a pipercross induction they were very keen to fit at the time neither. But the again I suppose they did manage to wash the car down with some dirty water / chamois free of charge... it was spotless when it went in too. Big humm
However 'hollow' Audi customer attention actually may be, I do remember the car and me feeling a just a little special each time I was there. Oh yes I paid for that of course - but at least I got it!
Nah, no big gripe really - just don't want one to develop I guess
Ah the Pipercross induction that I've seen a warning from somewhere (SELOC I think) where one of the engineers at Hethel warned against fitting (and other's actually) as it/they may damage the engine and invalidate the warranty?
Dealerships getting a special rate from Pipercross or what?
That takes the piss. £1.15 for screenwash FFS and 99p for a seat cover. Refuse to pay.
Dealerships getting a special rate from Pipercross or what?
That takes the piss. £1.15 for screenwash FFS and 99p for a seat cover. Refuse to pay.
How come some dealers don't charge for materials at the 1000 mile "free" service ?. I was also charged the obligatory £70, which I consider a rip off for just changing the oil (oh, and filling the washer bottle that I had just filled the same morning). Anyway, it's the last time mine will see the dealer, I prefer to do all servicing myself (family business is a garage) despite the "warranty" issues. I've seen so many "dealer serviced" cars 2 or 3 years old that have had tbe bare minimum done (eg. wheels never been removed/pads never been out), just to have a stamp in the book. If you want to pay ridiculous labour rates just to pay for their overheads then that's your choice. Personally I consider main dealers to be a huge rip off. Find a competant independant garage for regular servicing, take it to the dealer for something specific like geometry set-up. Anyway, I thought the warranty requirements regarding dealer stamps was being changed ?
No idea about the Main Dealer servicing and Warranty thing changing..? I do very much doubt it though
I have no real intentions of staying with Main Dealer for servicing if I'm brutally honest - just this start has left me cold on that (and a few less than 'glowing' comments). Going elsewhere before the 2 Year Warranty has expired isnt in the equation though - for all the obvious reasons
Also, I don't personally know of anyone else with plenty Lotus experience that I'd trust with it... heard great things about Sinclaires & Steve Williams etc. but they're half the country away!
When it comes to some charging and some not - I guess it's down to what deal you got from them in the first place and how much emphasis they place on keeping customers against charging what they can for everything... I'd have thought buying a new 111R would have stood me in a favourable light
I have no real intentions of staying with Main Dealer for servicing if I'm brutally honest - just this start has left me cold on that (and a few less than 'glowing' comments). Going elsewhere before the 2 Year Warranty has expired isnt in the equation though - for all the obvious reasons
Also, I don't personally know of anyone else with plenty Lotus experience that I'd trust with it... heard great things about Sinclaires & Steve Williams etc. but they're half the country away!
When it comes to some charging and some not - I guess it's down to what deal you got from them in the first place and how much emphasis they place on keeping customers against charging what they can for everything... I'd have thought buying a new 111R would have stood me in a favourable light
I think the dealers do themselves no favors when they charge you for everything and then show it on the bill! If they have to charge for the screen wash (which i filled up before i took it in!) replacement of the little lotus badge on the gear knob (which i took off myself!!) and for the disposal of engine oil, just put it on the total service cost and then we don't know we have been ripped off! independant garages everytime!
That's how I believed it worked. Problem is most people tend to be convinced that they must take the car back to the dealer throughout the warranty period. Personally, if I was buying a 2nd hand car, I wouldn't value a dealer stamped service book, as I know this means very little with regards to actually looking after the car. A stamped service book from an independant (reputable) garage is worth more. What really hacked me off was that while I was waiting at the dealer to hand the car in for the service, the "technicians" were arriving for work. All were "max power" types in souped up pugs/citroens. Now I know you must not tar everyone with the same brush etc. etc., however I'm not happy to have some boy racer oink working on my car. It's also an Aston Martin dealership, bet you'd be happy forking out >£80K on a car to have some spotty yoof revving the nuts off it on a "test drive". Rant over, sorry if I've offended any boy racers out there....
Yeah, fair comments guys - and the bit about boy-racers enjoying your hard earned pride and joy has to figure highly in many people's nightmares!
Although, of course there are good guys out there too! Just like 'Builders from Hell' type things - there are complete cowboys that spoil public opinion for the guys who really do still have 'pride in the job'
Proper and competent servicing is indeed the real key to ownership, warranty and re-sale plus points. Many who find a good mechanic who won't rag their babies and bill them disproportionately for the pleasure will always stay with that garage. The trouble is, how do you find one..?
Although, of course there are good guys out there too! Just like 'Builders from Hell' type things - there are complete cowboys that spoil public opinion for the guys who really do still have 'pride in the job'
Proper and competent servicing is indeed the real key to ownership, warranty and re-sale plus points. Many who find a good mechanic who won't rag their babies and bill them disproportionately for the pleasure will always stay with that garage. The trouble is, how do you find one..?
That's the problem. Word of mouth I guess is the only way. My old man has customers that have been coming to him for 30 years +. He's built a good reputation therefore has a solid customer base. He served his apprenticeship in that bygone era where young people respected those teaching them (I think it was called "the 50's"
and has carried this attitude throughout the years. Nowadays you can't tell folk to sweep the floor in case you undermine them, progress ?, I don't think so.
and has carried this attitude throughout the years. Nowadays you can't tell folk to sweep the floor in case you undermine them, progress ?, I don't think so.Wee Loon said:
My old man has customers that have been coming to him for 30 years +
Nowhere near the South West is he..?
Just seen a strong recommendation for a 'specialist' on A30 in Devon / Cornwall... but have also seen some really rough comment for the same place too... who do you believe? There are so many factors to take in in each case of course, but there rarely seems to be a completely consistent
for many 
>> Edited by Janitor on Sunday 26th March 22:44
Gassing Station | Elise/Exige/Europa/340R | Top of Page | What's New | My Stuff