LIVE Services Down
Author
Discussion

spiritof'76

Original Poster:

1,424 posts

252 months

Monday 11th February 2013
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Just for information ......... Spoken to a nice man at TomTom this morning about my lack of Live Services and apparently Europe has been down since Friday but they hope to have it back by this afternoon or maybe tomorrow smile

Thats all wavey

Dibs

95 posts

196 months

Tuesday 19th March 2013
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I haven't been able to connect to any Live services since Friday morning. Looks like it's their issue though http://uk.support.tomtom.com/app/answers/detail/a_...

Anyone else seeing the same problem?

Getting fed up now as I wasted half an hour on the A1 yesterday morning....

Dibs

mmm-five

12,275 posts

312 months

Tuesday 19th March 2013
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That's strange, as my HD Traffic was working as normal over the weekend and in Monday morning traffic coming down from Liverpool to London.

Don't use any of the other Live service though.

JimmyTheHand

1,001 posts

170 months

Tuesday 19th March 2013
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mmm-five said:
That's strange, as my HD Traffic was working as normal over the weekend and in Monday morning traffic coming down from Liverpool to London.

Don't use any of the other Live service though.
I think it might have mainly/only been the older devices (x40/x50) that use TomTom Home as opposed to MyTomTom to connect to computer having problems

Mine reconnected on journey home tonight

Dibs

95 posts

196 months

Wednesday 20th March 2013
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I found a long thread on the Tomtom support forum which showed it was affecting lots of people. Probably forgot to pay the Vodafone bill again wink

Mine started working again last night - just need to raise a ticket now to get them extend my subscription by the four days it was down.......

Dibs