Tom Tom 910 GO. Useless expensive box of stress?

[committed]

Last year I bought a Tom Tom 910GO for £499. Ever since I've spent hours & hours trying to make it work. It's been back for repair 3 times & it still doesn't work. It freezes up, usually when you're just short of your destination in an unfarmiliar location & the reset doesn't change anything, the mic doesn't work when using bluetooth for phone calls. It makes me sound like Norman Collier. The rubber gromit fell out of the back after a couple of weeks. It takes anything between 1-10 minutes to locate satellites on start up either inside or outside a car or building. I have friends with them who are experiancing the same problems. Dixons replaced my first one but this one's sticking. It's about to go back for its 4th repair in 16 months. They said they'd replace it after 3 repairs but now they're saying there was no fault on the second repair. Did I just send it away for a laugh? Sad thing is, when it worked it was great! I feel like going to watchdog at the moment. If I acheive nothing else from this rant, I hope it at least makes people think long & hard before parting with their cash. Surely it was some sort of admission when the 910 became cheeper than the 710! Has anyone else had similar problems? Has anyone had a result? Has anyone lost it & destroyed one? I've come so so close!!!

[Globulator]

My (<2 month old) Go910 failed the other day - GPS just became blind and it didn't know where it was. I'm currently waiting for the return box to arrive.

It doesn't give me much confidence in the 'after warranty' period to come. Mind you the GPS was always a bit dodgier than my mates 710, after a long trip it used to start jumping about the map, and needed switching off then on to fix it.

Also 64MB of memory is not enough, with a big voice file and a bit of faffing and recalculation the voice dies (no memory) and you need to switch it off then on again to clear the memory.

It's also annoying that the FM transmitters in the UK are the stupid £50 price, and the US £20 ones on Amazon are 'no allowed' to ship to the UK.

[committed]

If you're sending it in for repair keep a concise record so you can prove the history of failures. Their main get out is only replacing the unit if they have had 3 attempts to repair "The same fault". Hope you have more luck than me. They did intimate that the store from which it was purchased may consent to an exchance but you'll have to find a top Manager to fight your corner.

Come on guys, I don't believe that we're the only ones with Tom Tom woes????

[GTIR]

I used to be a multi drop driver, doing between 10 and 40 drops a day, and at every drop I would un clip the 910 from its base holder. This caused the connections to mess up and it would not charge even though the light was on.

Apart from the freezing and inability to find satalites its been pretty crap. I have had it for 12 months, started to mess up after 2 months its been for repair three times and now it sits in my cupboard as I bought a basic ONE TOM TOM and its great.

Rubbish and a waste of money.

Edited by GTIR on Wednesday 31st October 10:18

Edited by GTIR on Wednesday 31st October 10:19

[Globulator]

I nearly bought the One Europe, had it in my hand, paid for, then noticed it was the 'new' V3/4 non SD card version that I definitely didn't want.

I was sucked in by the worldwide mapping and mp3 ability. Not so much use when it's in the post to be fixed mind you...

[Silver993tt]

Buy a Garmin. Compare it to the difference between a Ford and a BMW

Edited by Silver993tt on Wednesday 31st October 19:43

[casbar]

Not much help, but I bought a Garmin 660 a few weeks ago, its a brill bit of kit, Bluetooth works well, traffic works well, camera database is good, and it actually navigates too

Well pleased!!

[GTIR]

casbar said:

Not much help, but I bought a Garmin 660 a few weeks ago, its a brill bit of kit, Bluetooth works well, traffic works well, camera database is good, and it actually navigates too

Well pleased!!

Smug git!

[Globulator]

GTIR said:

casbar said:

Not much help, but I bought a Garmin 660 a few weeks ago, its a brill bit of kit, Bluetooth works well, traffic works well, camera database is good, and it actually navigates too

Well pleased!!

Smug git!

I feel like a lower sub-class now with my TomTom. I want a Garmin 670 that can play mp3s now (well, when they add mp3 capability).

[casbar]

My 660 plays MP3's, have a 4 gig sd card in mine with music on, plus it hooks upto my head unit in the car via a lead, so uses the car's speakers etc.

I'd wait for the 7 series though, as the one thing the 6 series can't do is allow you to plan a route from the PC and then download it to the Garmin to follow. I believe all Tom Toms have this feature. But the 760 which will be out this month will. I was in a hurry to buy, but if I could have waited I would have

[Globulator]

casbar said:

My 660 plays MP3's, have a 4 gig sd card in mine with music on, plus it hooks upto my head unit in the car via a lead, so uses the car's speakers etc.

Can't hear you LALALALALALALALA













Anyone want to buy a newly repaired TomTom 910?

[committed]

Whilst my 910GO is away being repaired again I'm using a Garmin & I must say it's much smaller & still does all that I need. The phone mic works properly as well. Pity I've got £500 notes tied up in the Tom Tit.

[Globulator]

WooHoo!!

Got my TomTom Go910 back today - with a new GPS module installed, which does indeed appear to know where it is again - useful for a SatNav, so Hurrah!!

The returns schedule is slightly bizarre - relying on email and web rather a lot but turnaround is surprisingly quick - I needed the box tonight and here it is again.

So besides the awkward shape and dodgy stand the 910 can start earning back it's brownie points by working properly for a while now.

Fingers crossed