Strava account - regaining control after facebook hack
Strava account - regaining control after facebook hack
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Discussion

anonymous-user

Original Poster:

83 months

Monday 17th April 2017
quotequote all
[redacted]

gazza285

11,112 posts

237 months

Monday 17th April 2017
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Report to Facebook that your account has been hacked, set up Strava password once you get control of your Facebook account. Try Googling instead of pissing about on here...

gazza285

11,112 posts

237 months

gazza285

11,112 posts

237 months

Monday 17th April 2017
quotequote all
Check your email on the Strava phone app, then go to the Strava log in page and click the forgot password link...

anonymous-user

Original Poster:

83 months

Monday 17th April 2017
quotequote all
Create a veloviewer account, sync it with your strava profile, pretty sure it does this without you needing to log on to strava, all the data should be transferred...

Then cough up the £10 for premium and enjoy the extra functionality over and above strava.


vxsmithers

729 posts

229 months

Monday 17th April 2017
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I think the lesson here is don't trust facebook!

Glad you have Strava back but I would never trust a faceless marketing company with my passwords or data if I thought it valuable smile

gazza285

11,112 posts

237 months

Tuesday 18th April 2017
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vxsmithers said:
I think the lesson here is don't trust facebook!

Glad you have Strava back but I would never trust a faceless marketing company with my passwords or data if I thought it valuable smile
I'm not sure I'd class old Strava data as valuable...

Your Dad

2,279 posts

212 months

Tuesday 18th April 2017
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gazza285 said:
I'm not sure I'd class old Strava data as valuable...
KOMs - if it's not on Strava it didn't happen!

Diz, did you rebuild your PC (as you were strongly advised to do so by others here on PH) after you inadvertently installed malware after you downloaded that dodgy copy of MS software?? Perhaps you will now, as you were so adamant that you had nothing remotely important on your PC (other than fricking Strava data).


okgo

42,085 posts

227 months

Tuesday 18th April 2017
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anonymous said:
[redacted]
rofl


It never stops.

okgo

42,085 posts

227 months

Tuesday 18th April 2017
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I must say, a network that has over 1 billion people using it probably is who I am siding with in terms of where the error is here.

TwistingMyMelon

6,506 posts

234 months

Tuesday 18th April 2017
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Are you sure you signed up to Strava with Facebook?

I signed up with an email and later linked it to FB for ease of use


vxsmithers

729 posts

229 months

Tuesday 18th April 2017
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gazza285 said:
I'm not sure I'd class old Strava data as valuable...
One man's trash is another man's treasure wink

TwistingMyMelon

6,506 posts

234 months

Tuesday 18th April 2017
quotequote all
Hang on I saw your post on the PC forum , didn't the hacking stem from trying to download knocked off MS software ? It's dificult to illicit sympathy if this the case . It's like people who boast to me how they download films for free and the next week can't work out why their pc keeps sending them to Russian brides websites ...

Give it another day and log a case with facebook , there will be a workaround I bet my soul on it

Also and more importantly , have you raised a support call with Strava ? Sof Facebook , go straight to strava , explain the situation clearly and have personal info on hand to prove yourself . If you pay for premium then it will be a piece of piss as you can verify yourself via your bank card and then link the account to a new email


gazza285

11,112 posts

237 months

Tuesday 18th April 2017
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anonymous said:
[redacted]
Probably because you come across as the PH version of Frank Spencer.

Your Dad

2,279 posts

212 months

Wednesday 19th April 2017
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nacnac

103 posts

220 months

Wednesday 19th April 2017
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I think if one thing can be learnt from this is if you truly have valuable data then you must take responsibility for that data. Relying on third parties to me does not seem a sensible approach, how many times have we seen large companies hacked and potential data loss?

Mr Pointy

13,329 posts

188 months

Wednesday 19th April 2017
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There's no way of knowing if you got rid of all of the malware, hence the strong advice to re-install your OS & software from scratch. If your PC doesn't have an SSD then maybe take this opportunity to upgrade to one.

okgo

42,085 posts

227 months

Wednesday 19th April 2017
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There is no way on this earth that there is no solve for this.

MILLIONS of people must have this every day, yet its you that finds this irreversible loophole hehe

Usget

5,426 posts

240 months

Wednesday 19th April 2017
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Third result on Google.

https://support.strava.com/hc/en-us/articles/21691...

Strava Support said:
(If you signed up via Facebook, you will need to enter the email address that is listed as the primary on your Facebook account.)

bigdom

2,357 posts

174 months

Friday 21st April 2017
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I don't use facebook, although it appears they can help on this page?

https://m.facebook.com/help/213395615347144?helpre...