Wiggle
Author
Discussion

celestequattro

Original Poster:

92 posts

200 months

Wednesday 27th September 2017
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Is it just me, or has anybody else found out that on trying to place an order on Wiggle, not only are they no longer a Platinum customer, but that their account does not exist?

The helpdesk can confirm that I have never bought from Wiggle before.... Helpful.

Funny that. My new bike has plenty of its kit on.

Anybody else had this / resolved it, or do we just go and shop somewhere else?

Dannbodge

2,372 posts

150 months

Wednesday 27th September 2017
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Nope
Still showing up as having an account and being platinum

DS240

5,651 posts

247 months

Wednesday 27th September 2017
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No issues like that, but have felt their stock/reliability has gone down.

Craikeybaby

12,065 posts

254 months

Thursday 28th September 2017
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Could it be something to do with their merger with CRC?

E65Ross

36,729 posts

241 months

Thursday 28th September 2017
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They have recently had issues with new IT system meaning stock levels are all over the show at the moment, it'll be sorted eventually.

RE losing platinum discount, the only thing I can think of would be to go into your email account and filter all wiggle emails in the past 12 months, email them copies and say "no, look, I am a platinum customer"

ED209

6,017 posts

273 months

Thursday 28th September 2017
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No hairdo with my last 3 orders.

Magic919

14,457 posts

230 months

Thursday 28th September 2017
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ED209 said:
No hairdo with my last 3 orders.
I wonder if that’ll be permanent.

Scabutz

8,820 posts

109 months

Friday 29th September 2017
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ED209 said:
No hairdo with my last 3 orders.
Buy from Tredz. Get 2 packets with each order. Saves fights when you have 2 kids :-)

DS240

5,651 posts

247 months

Friday 29th September 2017
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If there prices weren’t always consistently cheaper and than other sites and returns so efficient I’d have given up on them already.

Last 3 orders have shown plenty of stock then get cancelled orders. Hopefully IT issues will sort itself out.

Still getting the haribo though... and had a Mars Bar Protein bar last time!

Paul Drawmer

5,150 posts

296 months

Friday 29th September 2017
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Had an email from them today, telling me my order was getting ready.

The tyres in question arrived yesterday and have done a few miles!

Not had any problems with Wiggle.

z4RRSchris

12,515 posts

208 months

Saturday 30th September 2017
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no haribo with my new quarq power meter. rather disappointing

PorkRind

3,053 posts

234 months

Saturday 30th September 2017
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Scabutz said:
Buy from Tredz. Get 2 packets with each order. Saves fights when you have 2 kids :-)
Dont you find tredz a bit st on delivery and more expensive though.

I was recently doing some r2w purchases and couldnt find one online retailer that sold everything i wanted !!! Argh.

Your Dad

2,278 posts

212 months

Thursday 5th October 2017
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My last delivery from Wiggle arrived 48hrs after ordering, even though I chose free delivery that was estimated to take 5 days. Got Haribo too. Ordered something at half 11 on Tuesday morning, is being delivered today again on free delivery.

Scabutz

8,820 posts

109 months

Thursday 5th October 2017
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PorkRind said:
Scabutz said:
Buy from Tredz. Get 2 packets with each order. Saves fights when you have 2 kids :-)
Dont you find tredz a bit st on delivery and more expensive though.

I was recently doing some r2w purchases and couldnt find one online retailer that sold everything i wanted !!! Argh.
I ordered a couple of things from them as no one else had it all in stock and yes it did take a few days for delivery!

Scabutz

8,820 posts

109 months

Thursday 5th October 2017
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z4RRSchris said:
no haribo with my new quarq power meter. rather disappointing
Bummer. I bought a £14 tyre from them 2 days ago and got 2 packets. Starmix though, not tangfastic. Can't have everything I suppose.

m444ttb

3,183 posts

258 months

Thursday 5th October 2017
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My ordered her free parkrun tee shirt via Wiggle the other day and had some Haribo Starmix and a Mars protein bar.

WaferThinHam

1,680 posts

159 months

Sunday 8th October 2017
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I'm sure I'm well behind the curve with this, but I only just released they'd merged with Chain! That said I do more shopping with Tredz, Sigma, or PBK at the moment.

PorkRind

3,053 posts

234 months

Tuesday 10th October 2017
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z4RRSchris said:
no haribo with my new quarq power meter. rather disappointing
How are you finding it? i think im about to pull the trigger on a Dfour ...