Motor Trade - Help needed

Author
Discussion

J5MBF

Original Poster:

260 posts

202 months

Thursday 3rd November 2011
quotequote all
Anybody work in the motor trade? I need some help.

I've been racking my brains looking for a piece of software to help monitor VHC's. I need something to help track advised work. i.e - Brake pads 40% life remaining, not upsold on the day but require checking again in X amount of days.

When previously working at a Volvo dealership, we used said program and it helped us with reminders to book customers in for work we'd advised at previous visits. With our workshop being quiet I need to look at any way of helping us get customers back and a computer program seems more effective than a paper based filing system.

Anybody understand the above and use something similar

Cheers

Mike

CarTimeNow

956 posts

168 months

Thursday 3rd November 2011
quotequote all
Pinnacle had a calender function so you can set a reminder against a customer but it's pricey and glitchy

how about just using the outlook calender? setting a reminder with name, reg and why you are going to call?

bigbubba

1,005 posts

221 months

Thursday 3rd November 2011
quotequote all
This would be a function option of the DMS like Kerridge or Kalamazoo would it not?

Rich_W

12,548 posts

214 months

Wednesday 16th November 2011
quotequote all
http://www.manheimaftersales.co.uk/index2.html

http://www.realtimecommunications.co.uk/pdf/vhc.pd...


Seems to be the future. I've used PDA and desktop computer variants.

DrGadget

1 posts

151 months

Wednesday 16th November 2011
quotequote all
Hi. Not sure if its what you are looking for but there is a programme called "Workshop Manager" you'll have to search google or a goo place for free software that might do the same thing would be www.download.com

Hope this helps
Wayne

Q86ARR

22 posts

173 months

Thursday 17th November 2011
quotequote all
vhctracker.com is what we use at work.

750turbo

6,164 posts

226 months

Saturday 19th November 2011
quotequote all
J5MBF said:
Anybody work in the motor trade? I need some help.

I've been racking my brains looking for a piece of software to help monitor VHC's. I need something to help track advised work. i.e - Brake pads 40% life remaining, not upsold on the day but require checking again in X amount of days.

When previously working at a Volvo dealership, we used said program and it helped us with reminders to book customers in for work we'd advised at previous visits. With our workshop being quiet I need to look at any way of helping us get customers back and a computer program seems more effective than a paper based filing system.

Anybody understand the above and use something similar

Cheers

Mike
What DMS do you use....