Conflict at work
Author
Discussion

HedgeyGedgey

Original Poster:

1,319 posts

117 months

Monday 29th October 2018
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So to cut a long story short, I suffer with really bad depression (something I am working on) and consequently have other mental health problems, eating and sleeping is a challenge on my bad days.
Anyway, I work in a night club, absolutely love my job, it gets me out and allows me to focus on other stuff rather than the rubbish thoughts that are in my mind. The managers know this, and keep a close eye on me and try their best to help me recover and put a smile on my face. Now about 2 weeks ago, my team leader for that night was really really rude to me, called me all sorts of names. So I obviously spoke to the manager about this and was told I wasn't the only person to have complained, next thing I know said team leader is being rather petty with me, getting me to do all the crappy jobs, running to the cellar and collecting more stock but i wasn't allowed to use the trolley we have?!?! And so I sat down with a glass of water after carrying all the stock down 3 flights of stairs, took me a good hr. Only to be met with them again, yelling and throwing abuse at me because i sat down for 2 minutes to catch my breath as I was quite worn out (not eaten in a few days so had very little energy as it is). Now I've woken to a rather spiteful message, saying I'm lazy, making fun of my mental health, and insinuating I need to quit my job. What do I do next? Clearly the managers nose is too brown with the team leader as that avenue I've already explored and it's made the situation worse for me. It's causing extra stress and really not helping my mental health, and I've no clue what to do next

Edited by HedgeyGedgey on Monday 29th October 01:41

Ruskie

4,381 posts

223 months

Monday 29th October 2018
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Do you have any union representation? What is happening to you isn’t acceptable and classes as bullying and harrassment.

768

19,150 posts

119 months

Monday 29th October 2018
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Show a manager the message, if they're not fully aware you can't blame them too much for not knowing what's going on. If that doesn't motivate them to resolve it, I'd be looking for work elsewhere.

Jasandjules

72,010 posts

252 months

Monday 29th October 2018
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I wonder if a constructive dismissal and discrimination Tribunal claim would be in order... It all depends on what you can cope with and what you consider is in your best interests - is it more harmful to leave the job you enjoy or to stay there and get this kind of abuse?

V8mate

45,899 posts

212 months

Monday 29th October 2018
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Is the club a single entity business or part of a larger firm/chain?

If the latter, show the manager the message, remind them that you have brought up the supervisor's behaviour before, and tell them that if nothing is done to address the issue you will have no option but to take grievance action against both the manager and supervisor with the business owner/senior managers/HR.

NewbishDelight

118 posts

91 months

Monday 29th October 2018
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HedgeyGedgey said:
So I obviously spoke to the manager about this and was told I wasn't the only person to have complained, next thing I know said team leader is being rather petty with me, getting me to do all the crappy jobs, running to the cellar and collecting more stock but i wasn't allowed to use the trolley we have?!?! And so I sat down with a glass of water after carrying all the stock down 3 flights of stairs, took me a good hr.

Clearly the managers nose is too brown with the team leader as that avenue I've already explored and it's made the situation worse for me. It's causing extra stress and really not helping my mental health, and I've no clue what to do next
I would actually read this quite positively. While the Team Leader is being more of a prick, the manager has clearly spoken to him. Suggest that you go back to the manager and show him the message.

You should thank the manager for speaking to the TL (bit of brown on your nose here, but can't hurt), but that the TL has become increasingly aggressive and is clearly giving two fingers to the manager's intent.

untakenname

5,263 posts

215 months

Monday 29th October 2018
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Gather evidence, if they communicate with you via phone then get a phone call recording app. If they are making you not use a trolley then that should be on cctv as well.


ozzuk

1,397 posts

150 months

Monday 29th October 2018
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Jasandjules said:
I wonder if a constructive dismissal and discrimination Tribunal claim would be in order... It all depends on what you can cope with and what you consider is in your best interests - is it more harmful to leave the job you enjoy or to stay there and get this kind of abuse?
woudn't OP need to exhaust the grievance process before tring to claim constructive dismissal, I don't think just having a word is enough? I'd suggest raising grievance anyway.

anonymous-user

77 months

Monday 29th October 2018
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Sounds a little bit like Harassment, which can be a civil claim in which the employer can be vicariously liable. In which case, the management should be highly motivated to ensure their supervisory staff behave professionally at all times.

Stopping you from using company equipment designed to protect you from injury, calling you names and making fun of you due to your mental health problems are all well outside tolerable conditions.

I know your job isn't CEO of Google but, if you like your job and it (normally) works for you, that's exactly why there are company and statutory policies that protect you against the kind of behaviour you describe.

If all the problem is with one spiteful individual, you need to raise a grievance and go through that procedure. It's likely your employer will have a company handbook where the procedure is outlined.

Warning. If you have worked there for less than 2 years, you have little protection from dismissal. The exceptions are various protected characteristics (such as race, disability, age and so on) or actions (e.g. whistleblowing). Whether one of those protected characteristics applies to you (i.e. mental health) will depend on the facts. But just bear in mind, if you've been there less than 2 years, they may choose to remove you ahead of disciplining someone else.

People will often suggest after-the-event legal action, however this can be expensive from both a money and mental health perspective and often the best remedy is to find work somewhere better.

BlueHave

4,716 posts

131 months

Monday 29th October 2018
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If the manager won't do anything about the team leader constantly bullying, which is what it is. Then could be worth recording your shift at work to capture any further put downs or verbal insults.

Should it come to a tribunal and they deny all wrongdoing whipping out recordings could be a winner.

Not sure of the legalities of this but what's the alternative besides leaving.

HedgeyGedgey

Original Poster:

1,319 posts

117 months

Tuesday 30th October 2018
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So it continues, a few heated messages were exchanged last night, I try my best not to let depression and anxiety get in the way of my work but obviously it does show on the really bad days. Ended up telling her to fk off in the end as she was using this against me. Not the best of ways to deal with it, but tbh I don't care now. Today on the group page she has put a post up saying how EVERYONE needs to come to work in a good mood. Again a sly, immature thing to do expecting me to bite.

This team leader in particular, I've witnessed stealing booze and drinking it behind the bar on shift, so I'm going to write down next time I catch her, and file an official complaint when I leave. As I'm only here till the end of my degree, so 6 months or so, I've just got to wait this out and karma will come. 6 months of gathering evidence it is

C70R

17,596 posts

127 months

Tuesday 13th November 2018
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If it's only a part-time, temporary job, could you not just find another bar job to tide you over for 6mths? Seems silly to put yourself through the strife for something which will be over in 6mths...

ruggedscotty

5,943 posts

232 months

Tuesday 13th November 2018
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untakenname said:
Gather evidence, if they communicate with you via phone then get a phone call recording app. If they are making you not use a trolley then that should be on cctv as well.
if they are stopping you from using a trolley then ask them for a method statement on how you should carry out the task and also ask them to complete a risk assessment taking into consideration what they are asking you to do. if you are doing manual labour have you had an assessment and are you provided with the appropriate PPE, like your own steel toecaps and hand gloves etc. You can go back at them and really annoy the supervisor enough.

InitialDave

14,356 posts

142 months

Tuesday 13th November 2018
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Any further discussions had with managers?