Having to pay for a P45
Discussion
I left my job at the end of August and have been 'resting' since.
A few months before I left, my employer stopped providing monthly paper payslips and we were instead able to access them online.
I contacted them the other day to ask if they would let me have a copy of my P45 but they have said I'd have to pay for it as the account was 'disabled' shortly after I left and 'cannot be reactivated'.
They will provide it - presumably a hard copy - but I'll have to pay for £28 for it. Their view seems to be that I should have accessed it and downloaded it while the account was still active.
Seems a little mean but on the other hand £28 isn't going to break the bank. Thoughts?
A few months before I left, my employer stopped providing monthly paper payslips and we were instead able to access them online.
I contacted them the other day to ask if they would let me have a copy of my P45 but they have said I'd have to pay for it as the account was 'disabled' shortly after I left and 'cannot be reactivated'.
They will provide it - presumably a hard copy - but I'll have to pay for £28 for it. Their view seems to be that I should have accessed it and downloaded it while the account was still active.
Seems a little mean but on the other hand £28 isn't going to break the bank. Thoughts?
clive_candy said:
I left my job at the end of August and have been 'resting' since.
A few months before I left, my employer stopped providing monthly paper payslips and we were instead able to access them online.
I contacted them the other day to ask if they would let me have a copy of my P45 but they have said I'd have to pay for it as the account was 'disabled' shortly after I left and 'cannot be reactivated'.
They will provide it - presumably a hard copy - but I'll have to pay for £28 for it. Their view seems to be that I should have accessed it and downloaded it while the account was still active.
Seems a little mean but on the other hand £28 isn't going to break the bank. Thoughts?
I think that's poor to be honest. We archive all payslips/P60s/P45s, especially P45s because they're always issued after the Employee has finished and their IT access is deleted.A few months before I left, my employer stopped providing monthly paper payslips and we were instead able to access them online.
I contacted them the other day to ask if they would let me have a copy of my P45 but they have said I'd have to pay for it as the account was 'disabled' shortly after I left and 'cannot be reactivated'.
They will provide it - presumably a hard copy - but I'll have to pay for £28 for it. Their view seems to be that I should have accessed it and downloaded it while the account was still active.
Seems a little mean but on the other hand £28 isn't going to break the bank. Thoughts?
It's either incompetence or laziness from your Employer's payrolld ept. However do you absolutely need the P45? Your new employer will be able to get the right tax code from HMRC as far as I'm aware.
I had this with a previous employment. One quick Subject Access Request later...
With mine, if they had been polite, would have been a fairly simple find payslips for the last two months and p60s. As they were difficult, the request was 6 years of payslips, p60s, expense claims across multiple systems and all personnel correspondence
With mine, if they had been polite, would have been a fairly simple find payslips for the last two months and p60s. As they were difficult, the request was 6 years of payslips, p60s, expense claims across multiple systems and all personnel correspondence
randlemarcus said:
I had this with a previous employment. One quick Subject Access Request later...
With mine, if they had been polite, would have been a fairly simple find payslips for the last two months and p60s. As they were difficult, the request was 6 years of payslips, p60s, expense claims across multiple systems and all personnel correspondence
Tempted!With mine, if they had been polite, would have been a fairly simple find payslips for the last two months and p60s. As they were difficult, the request was 6 years of payslips, p60s, expense claims across multiple systems and all personnel correspondence
https://www.gov.uk/paye-forms-p45-p60-p11d
The new employers new starter form should cover all this if you have no joy with previous employers.
The new employers new starter form should cover all this if you have no joy with previous employers.
Cyberprog said:
Countdown said:
Is it any use if the info has been deleted?
I think HMRC would view that very unfavorably 
The P45 will not necessarily have been produced before you left. It is produced on the payroll run that paid you your last salary which is usually after you have left if you are monthly paid and leave after pay day. You dont need your P45 to start a new job it just makes it a bit less convenient so dont go paying them any money
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