Old manager messed up my new job
Old manager messed up my new job
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Discussion

Lois

Original Poster:

14,706 posts

279 months

Monday 14th September 2009
quotequote all
I have recently left my old job. Just over a month before I left I completed everything I needed to do for a promotion. I have this in writing and was therefore due a pay rise. Unfortunately my old manager was more than a little incompetent and "lost" all the paperwork for my promotion and therefore never bothered to process it. Now I have started in my new job I have to start from scratch again because I no longer have "proof" of my level of experience from my last job. Old manager has written a weedy letter to my new manager saying yes I'd done it, but because it was never actually processed I've been told recruitment are very unlikely to accept it.
This is not only extremely frustrating to not have all my previous experience recognised but it has also screwed me out of 4k over the next year.
Do I have any rights to complain higher up in my old job or will they simply not give a hoots now I'm an ex employee??

mattikake

5,106 posts

226 months

Tuesday 15th September 2009
quotequote all
This is Capitalism. No-one will give a toss. You're simply not important enough.

Trust no-one but yourself. Backup and record your own work. Keep all your emails, correspondance and even convertly record important converstations on your 3G phone. Hand-hold any line manager - expect them to fail you and enjoy the pleasant surprise if they don't. The most important lesson in being a Capitalist drone is to look after yourself, because the only thing you can be sure about is that no-one else will.

You've learned these lessons the hard way. Sad, pessimistic but true.

Lois

Original Poster:

14,706 posts

279 months

Tuesday 15th September 2009
quotequote all
Thanks for that but it doesn't help me.
I have kept records about the promotion but being unable to process it with payroll myself there's little else i can do for myself.

anonymous-user

81 months

Tuesday 15th September 2009
quotequote all
What sort of a tin pot outfit do you work for? Sounds like a place I'd want to get out of!

Lois

Original Poster:

14,706 posts

279 months

Tuesday 15th September 2009
quotequote all
The NHS....says it all

anonymous-user

81 months

Tuesday 15th September 2009
quotequote all
anonymous said:
[redacted]
Doesn't it just! rolleyes

Kermit power

29,622 posts

240 months

Tuesday 15th September 2009
quotequote all
anonymous said:
[redacted]
At the risk of stereotyping, doesn't that mean you can take it to a union and get them to press your case?

AJS-

15,366 posts

263 months

Wednesday 16th September 2009
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garyhun said:
anonymous said:
[redacted]
Doesn't it just! rolleyes
Kind of makes the earlier comment about this being capitalism seem a bit hollow though, seeing as it's possibly the most Stalinist organisation still in existence.

anonymous-user

81 months

Wednesday 16th September 2009
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join your union just for this if they don't sort it for you then leave. that's what everyone else does. in the public sector.

NDT

1,766 posts

290 months

Monday 28th September 2009
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anonymous said:
[redacted]
Use the system.
Find the right person to speak to and go direct. Why can't you speak to the HR people in your old job and explain what happened, with the backing of your old manager?

Deva Link

26,934 posts

272 months

Monday 28th September 2009
quotequote all
anonymous said:
[redacted]
My daughter is in the same position - but she hasn't changed jobs! Her manager just won't process her grade increase.

It's all very well people (like me!) saying go to HR or the union etc, but the ability of management in the NHS to avoid doing things is on a level which is unimaginable to people in the real world.

And now there's an even bigger threat of cut-backs hanging over everybody so no-one wants to make a fuss.

Lois

Original Poster:

14,706 posts

279 months

Monday 28th September 2009
quotequote all
HR, payroll etc can't/wont do anything without the correct form.

Might go to the chief exec, the hospital's had enough bad press recently.

Jasper Gilder

2,166 posts

300 months

Monday 28th September 2009
quotequote all
The correct way to deal with this would be to use your employer's formal grievance procedure to raise a grievance. Write to your current boss indicating that you wish to raise a grievance about the issues associated with the failure to process teh appropriate paperwork ( hopefully you've got copies)

The organisation is obliged to call a meeting for a hearing and then to respond to you in writing, you then have a chance to appeal to a higher authority if you are not satisfied

I think that when your formal letter arrives there's likely to be a lot of running around and panicing in the process of which the papers will mysteriously appear

Alternatively - if you can get another job resign and take'em to Employment Tribunal for Unfair Constructive Dismissal - but don't do this until you've exhausted the grievance process

Tykey

79 posts

214 months

Tuesday 29th September 2009
quotequote all
mattikake said:
This is Capitalism. No-one will give a toss. You're simply not important enough.

Trust no-one but yourself. Backup and record your own work. Keep all your emails, correspondance and even convertly record important converstations on your 3G phone. Hand-hold any line manager - expect them to fail you and enjoy the pleasant surprise if they don't. The most important lesson in being a Capitalist drone is to look after yourself, because the only thing you can be sure about is that no-one else will.

You've learned these lessons the hard way. Sad, pessimistic but true.
Very true. You've summed up experiences of mine over the last year well. Hasn't always been like that though, not all places/people are like that. And i refuse to be a bd to others and although i look out for myself, it wont be to the detriment of others. If im worse off for it, so be it.

cymtriks

4,561 posts

272 months

Wednesday 30th September 2009
quotequote all
mattikake said:
This is Capitalism. No-one will give a toss. You're simply not important enough.

Trust no-one but yourself. Backup and record your own work. Keep all your emails, correspondance and even convertly record important converstations on your 3G phone. Hand-hold any line manager - expect them to fail you and enjoy the pleasant surprise if they don't. The most important lesson in being a Capitalist drone is to look after yourself, because the only thing you can be sure about is that no-one else will.

You've learned these lessons the hard way. Sad, pessimistic but true.
Seconded!!!

Without records you are stuffed. Managers will close ranks, HR will just follow them.

I wish I'd had records handy when I was blamed for a previous manager's ignorance and arrogance. Make that three times. I also wish I'd had a pile of records to shove under the nose of a bare faced liar a while back.

Print out every email and letter you send.
Keep a diary. Any disagreement must be recorded. Anything opinion you give must be recorded.
Keep your own copy of anything important (I still have a complete list of every project I was involved in at my previous employer for example with all the file references)

Another tip; make liberal use of the cc function in all emails. This makes certain that you have a big interlocking grid of communications with lots of people involved. It makes it a lot harder to lie about what you said and when you said it.

Engineer1

10,486 posts

236 months

Wednesday 30th September 2009
quotequote all
Not wanting to be wise after the event, but does your promotion hinge on qualifications? if it does check with the course providers they should have records, after all they will have billed the NHS for your place on the course. From now on keep a personal professional record or what ever it is offically called that nurses keep.

Lois

Original Poster:

14,706 posts

279 months

Wednesday 30th September 2009
quotequote all
I am fully up to date with my professional portfolio.
The promotion partly depended on that and various other experiences and competencies.

mattikake

5,106 posts

226 months

Thursday 1st October 2009
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One of the first things I do when joining any new company is set up an 'rse cover' folder in my email and set it up to backup to some personal folders. I also stick any camphone pics and vids in there. In most cases this will be automatically backedup by network services.

Also when you get a new phone, set up a shortcut/Myown button that starts the voice recorder (dictaphone). On any symbian phone you can start a voice recording at any time, even while you're in the middle of a conversation on the same phone...

It's a sad reflection of the times that you should trust no-one but yourself.

I have no doubts the digital age will eventually give the heirarchical system a much needed kick up the rse.