Any HR Advisors who can answer this?
Any HR Advisors who can answer this?
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Custard Test

Original Poster:

1,184 posts

233 months

Monday 22nd February 2010
quotequote all
This is the scenario:

An employee is employed to do a job (Office Manager for three companies). At a later date their role changes to incorporate more specialised areas (Sole responsibility for all HRM for the three companies that the person works for) but they are expected to carry out the original tasks as part of their daily role. There is no letter to back up this "promotion"

2 years later the employee is so inundated with work that they start to show stress and repeated requests for assistance go ignored.

Last year their work suffers, the employee begs for assistance again. This is stonewalled and the company puts yet more work on this employee.

Now my question is, what would you do as the person who is in this situation? The person in question only has the Operations Director to approach and this is the same person whom is stonewalling their requests for help.

I am at a loss as to how to advise.

P.s: This is not the whole situation, there are a lot more issues but wanted to address this as the key problem that needs looking at first.

edc

9,506 posts

275 months

Monday 22nd February 2010
quotequote all
Identify the work, timeline it, prioritise it. Identify tasks that can be passed on (or don't need doing). Work through priorities with manager; or create business case for additional resource.


Custard Test

Original Poster:

1,184 posts

233 months

Monday 22nd February 2010
quotequote all
Thanks EDC.

JRM

2,065 posts

256 months

Monday 22nd February 2010
quotequote all
And make sure all requests etc are written down and that a diary is kept of when and where the issues take place.

Oh and look for a new job!

S1M VP

949 posts

258 months

Monday 22nd February 2010
quotequote all
An intrinsic part of the day to day running of 3 businesses, with no say in any of them and the bosses don't care about such a valuable/vital asset???!

Don't waste any more time of your useful life and just leave and get a job somewhere that appreciates and rewards.

Sounds like a tin pot outfit anyway, or 3 tin pot outfits



Custard Test

Original Poster:

1,184 posts

233 months

Tuesday 23rd February 2010
quotequote all
S1M VP said:
An intrinsic part of the day to day running of 3 businesses, with no say in any of them and the bosses don't care about such a valuable/vital asset???!

Don't waste any more time of your useful life and just leave and get a job somewhere that appreciates and rewards.

Sounds like a tin pot outfit anyway, or 3 tin pot outfits
Have started sending out spec applications to a few of the larger companies to get my CV out there. Stressed/depressed are not a good enough words for how I feel.

Jasper Gilder

2,166 posts

297 months

Wednesday 24th February 2010
quotequote all
Explain to the Ops Director about the Walker Case where an employee was placed under so much stress he had a nervous breakdown. Whilst he was recovering his employer made a number of commitments about covering his work whilst he was off, giving him a helper and reducing his workload.
He returned to work to find a six week backlog and no support as promised.

After his second nervous breakdown he took his employer ( a County Council) to Court under the Health and Safety at Work Act. They were found to be at fault and he was paid £175,000

AJS-

15,366 posts

260 months

Friday 26th February 2010
quotequote all
edc was spot on IMO, simply tell them that the work load is too much, only so much can be achieved in the given time frame, and put it back on to them to decide which is the highest priority, and which can be done by someone else or at a later date.

If they can't tell you the priorities and time scales they need given tasks completed in, then use your judgement to prioritise, but let them know that you are doing this first.