Operations Coordinator US
Author
Discussion

The real Apache

Original Poster:

39,731 posts

311 months

Friday 22nd October 2010
quotequote all
Co-ordination of operational activities in the US. This includes managing administrative activities in the US office and ensuring PS performance metrics are achieved.

The goals of the role include improvement in communication, effectiveness, and consistency in delivery of TAP products and services leading to an improvement in customer satisfaction levels.

• Co-ordinate US resource logistics and priorities:
• Own schedule of planned activities
• Communicate plans and changes to customers
• Liaise with field team to agree schedule, changes and unplanned activities
• Provide organisational support including:
• Travel & Transportation
• Shipping of demo equipment
• Tracking of customer orders
• Preparation for marketing shows
• Preparation for customer instals
• Office management:
• Liaison with utilities
• Upkeep of space
• Ownership of workshop/lab
• Conference room coordination
• Health & Safety representative
• Maintenance of policies and agreements including vendor contracts
• Parts management:
• Work with Product Service Specialists on stock levels
• Manage through ERP system Symix
• Promote the sale of service parts and consumables with customers
• Assist in US sourcing of parts as necessary
• Oversee US office processes and ensure they are in synch with UK processes
• Communicate regularly with UK peers and establish improved process continuity
• Act as US champion for company initiatives such as “Customer First”
• Assist in the management of HR processes

Has minimum 5 years’ office manager and or secretarial experience, used to working for people within a dynamic, fast moving environment.

Demonstrated success in working directly with customers, suppliers, and global teams, managing multiple logistics including travel, equipment




cazzer

8,883 posts

275 months

Friday 22nd October 2010
quotequote all
America is a big place.

Doofus

34,075 posts

200 months

Friday 22nd October 2010
quotequote all
What am I missing? Is this an advert? Is it your job? Is it funny? Is it interesting?

The real Apache

Original Poster:

39,731 posts

311 months

Friday 22nd October 2010
quotequote all
Jesus, I can see why it's hard to recruit these days.

cazzer

8,883 posts

275 months

Friday 22nd October 2010
quotequote all
I was making a valid point. Sorry I should have been more specific.
Where in america is the job?

The real Apache

Original Poster:

39,731 posts

311 months

Friday 22nd October 2010
quotequote all
Sorry, writing this on an iPhone and it's not easy. greenville office if that helps

cazzer

8,883 posts

275 months

Saturday 23rd October 2010
quotequote all
Greenville, North Carolina?
Greenville, South Carolina?
Greenville, Mississippi?
Greenville, Texas?
Greenville, Michigan?
Greenville, Rhode Island?
Greenville, New York?

Etc...etc...etc.

I'm asking because my Mrs would walk that job. And being american has no work visa issues. Plus I can get a green card no problem.
But if its miles from her parents she wont consider it.

GeraldSmith

6,887 posts

244 months

Saturday 23rd October 2010
quotequote all
cazzer said:
I'm asking because my Mrs would walk that job. And being american has no work visa issues. Plus I can get a green card no problem.
Which is good, because a new recruit without the right to work in the USA won't get a visa to do that job.

The real Apache

Original Poster:

39,731 posts

311 months

Sunday 24th October 2010
quotequote all
cazzer said:
Greenville, North Carolina?
Greenville, South Carolina?
Greenville, Mississippi?
Greenville, Texas?
Greenville, Michigan?
Greenville, Rhode Island?
Greenville, New York?

Etc...etc...etc.

I'm asking because my Mrs would walk that job. And being american has no work visa issues. Plus I can get a green card no problem.
But if its miles from her parents she wont consider it.
Delaware, sorry again for being vague my access is limited

GeraldSmith

6,887 posts

244 months

Sunday 24th October 2010
quotequote all
The real Apache said:
Delaware, sorry again for being vague my access is limited
yikes I thought the only industry in that Greenville was rich people counting their money!

The real Apache

Original Poster:

39,731 posts

311 months

Monday 6th December 2010
quotequote all
vacancy filled