Grievance / Complaints procedure

[lawrence567]

The initial message was deleted from this topic on 24 May 2011 at 11:23

[fergywales]

Write what the problem is...

It is hardly groundbreaking stuff, is it?

Do the majority of members of PH struggle to make decisions without seeking guidance from other sources constantly, or are there just lots about at the moment?

[lawrence567]

All i wanted to know was... do i write the outline of the problem, or do i need to write a detailed description.

[fergywales]

lawrence567 said:

All i wanted to know was... do i write the outline of the problem, or do i need to write a detailed description.

Either, all your boss wants is the complaint in writing to follow the procedure (begin proceedings). If more information is required, it will be sought.

[lawrence567]

Ok cheers guys, i'vee spoken the the managers about it verbally, they just want me to put my grievance in writing so they can deal with it accordingly and they have a record of it incase they need it for future reference.
They are'nt trying to get out of dealing with it etc.

[parakitaMol.]

An ex-colleague of mine has recently undertaken a grievance procedure and found ACAS very helpful. They made him aware of many things including how to write it, what steps to follow and guidance on what to and what not to say. Your company should have provided you with a policy/handbook detailing their procedure.

http://www.direct.gov.uk/en/Employment/ResolvingWo...

[mph1977]

lawrence567 said:

All i wanted to know was... do i write the outline of the problem, or do i need to write a detailed description.

submit an outline of the problem , enough for the investigating manager to get a feel for the issue, s/he can always then meet with you and either ask you for a more more detailed statement / do a contemp. notes style interview ...

i presume you have copies of the relevant company policies to hand ...