Problem with my Girard-Perregaux
Problem with my Girard-Perregaux
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Henry Hawthorne

Original Poster:

6,550 posts

247 months

Wednesday 9th November 2011
quotequote all
Hi all,

Got a new ww.tc a couple of weeks ago and now it's stopped working. I pressed the button to reset the second hand to the 12 o'clock position as I was changing the time, then pulled out the crown and changed it. Pushed the crown back in and the watch won't restart... I've wound using the crown, I've wound having it on my wrist and nothing. I've tried every combo of the two buttons which send the second hand to stop at 12 o'clock and to start again and nothing.

Is there something glaring I'm missing? I'm out of London for a while so will be a pain to head to Selfridge's to get it looked at, but will go if necessary.

Thanks,


HH

bry1975

1,246 posts

194 months

Wednesday 9th November 2011
quotequote all
Have you tried moving the hour and min hands forward whilst fully wound?

DS3R

13,505 posts

197 months

Wednesday 9th November 2011
quotequote all
I had a service on a GP recently.

It only took 6 weeks and was a fantastic job.

Aside from the £525 basic price, and the rest for the fiddly bits.... I'm still smarting a bit.

So if it needs something, get it done under warranty!!!

DS3R

13,505 posts

197 months

Thursday 10th November 2011
quotequote all
In fact I'm still smarting so much I thought I'd cut & paste from the original GP email confirming prices for work to be done...

"We estimate around 6 weeks to complete a service/overhaul although we are often quicker than this. The repair delivery lead time is taken from the date of confirmation to proceed with the cost-estimate is received.

No pricing is confirmed until we have completed a full evaluation but I can confirm the following service pricing.


1. Automatic Chronograph RRP £525

2. Automatic only RRP £455

Further service pricing is available depending on the movement (manual, complication, etc).

All service/overhaul pricing including a full case/bracelet polish which is completed to the best possible standard. We do not guarantee to remove all scratches and dents but often the results are very good. The pricing also includes general case and movement parts if required and bracelet or clasp repairs. It does not include main parts such as replacement dials, hands, crystals, straps, bracelets or clasps

Please return your watch to me full a full evaluation. This process will normally take around 3-4 days".

Henry Hawthorne

Original Poster:

6,550 posts

247 months

Saturday 12th November 2011
quotequote all
bry1975 said:
Have you tried moving the hour and min hands forward whilst fully wound?
I have wound it via the crown but have no idea when it's fully-wound, so no.

Also, the right dial on the chron is stopped at 11o'clock position whereas all the others are stopped at the 12 o'clock position - could this be the issue?

Luckily a little while before I'll need to service it!


ETA: This is what I mean about the right chron

Edited by Henry Hawthorne on Saturday 12th November 18:50

bry1975

1,246 posts

194 months

Saturday 12th November 2011
quotequote all
Sounds like a light service is needed.

Have you not got a good independent?

Bry

Henry Hawthorne

Original Poster:

6,550 posts

247 months

Sunday 13th November 2011
quotequote all
bry1975 said:
Sounds like a light service is needed.

Have you not got a good independent?

Bry
Okay. I have no idea if I have a good independent nearby. In Bath at the moment, and Mallory, the main high-end jeweller that I know of, told me the nearest place was Selfridges.

bry1975

1,246 posts

194 months

Sunday 13th November 2011
quotequote all
Ralphy,

Recommends the Bristol firm below:-

http://www.watchworks.co.uk/

NJH

3,021 posts

240 months

Monday 14th November 2011
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I have used them before and found Rocco to be a brilliant guy to deal with, also very good VFM. I believe many ppl on TZ-UK have used them, the only negatives I have heard being the non-flash receipts/paperwork you get at the end and timescales in some cases. They are incredibly busy, I have been in there on a Friday afternoon and the front of shop was filled up with the queue.

One of the things they specialise in is what one could call sympathetic restoration and service of vintage watches, in particular stuff like old Tudor and Rolex subs.