is this acceptable

[Agrispeed]

well today i have collected my seiko mod, however, it seems to have scratches on the Face, along with black smudges, the second hand is bent (upwards) and the hands are scratched, there is also some scratches on the case, where he fitted the bracelet. I will upload pics later.

what i want to know is this the norm, or should the face be better than it is, only the hands and bezel were replaced, and i was charged a tenner, and only noticed when i had left the shop also, I didn't check whether it was pressure tested assuming it was as he didnt mention it, however now i have doubts...

cheers.

Edit; pictures

Edited by Agrispeed on Friday 16th March 16:18

[bigrich4]

I wouldn't have been happy with it myself and I would have gone back and raised the issue straight away.

[Agrispeed]

bigrich4 said:

I wouldn't have been happy with it myself and I would have gone back and raised the issue straight away.

Kicking myself for not realising earlier will have to go there 1st thing monday I think, luckily i have photos of it before which are somewhat grainy, but show no damage to the face.

[bigrich4]

Defo take it back, that second hand alone would annoy the st outta me!

[Agrispeed]

well, being an idiot i only got round to checking the back of the case, and making sure to photo it if there were any problems and.. while rubbing a bit of gunk off the case-back, the whole bloody thing tightened! so it was less than hand tight, Thumb-tight even...

[Eighteeteewhy]

Is it even the same watch?

[CardShark]

It doesn't really matter how much you paid, that isn't what you asked for! I've had a mod made up from a complete set of individual components and it was completely free of any marks what-so-ever, you'd think it was all OE.

Take it back, in no way is that acceptable.

[Stuart]

Is the second hand definitely bent? Sometimes the glass can cause the illusion of this.

[Agrispeed]

Stuart said:

Is the second hand definitely bent? Sometimes the glass can cause the illusion of this.

I did think it possibly could be, but the crystal (plastic) is not domed, and it looks bent next to the minute hand... anyway, they are scratched to buggery, so i don't know what to do with them really...

[CardShark]

Stuart said:

Is the second hand definitely bent? Sometimes the glass can cause the illusion of this.

They're flat crystals on these, IMO that looks pretty shonky. Could be worth a second look though.

[Eighteeteewhy]

The day/date isn't lined up very well.

[Agrispeed]

Eighteeteewhy said:

The day/date isn't lined up very well.

that's because i wound it to a time where you could see the marks, its fine usually - and it wasn't a part that was buggered with

[Agrispeed]

well, I am going back there tomorrow, to either ask them to sort it out ($10 for new face, possibly new hands ($25), or they can pay for me to get someone to do it properly (I'm tempted to get them to send it to Seiko and they can fix it, but apparently they will remove mods aswell)

Being a Law student I found the act relating to this (don't I have fun Friday nights ), and i figured it could help someone else out in future...


Supply of goods & services act 1982.

S.4.2A - standard must be deemed acceptable by a reasonable person.

S.2 - Implied quality of the goods or services.(i think this could be counted as being a Seiko dealer, and having a card saying '1st class repairs')

sections not amended by Sale & Supply of goods act 1994.

hopefully, i wont have to use that , and they will deal with it properly.

[Agrispeed]

Well, a further update...

I went there today, and got fobbed off, bigtime.

the bloke claims that the hand should be bent as it is to clear the other hands (by that much?!)

that the hands were scratched when i got them (fair enough, wont argue that)

and that the smudge on the dial is grease and it will dry up (bullst)

I asked about the scratches, and got ignored...twice, so they obviously don't exist.

Now i suppose i have to go to another place and get a 2nd opinion. what a fking hassle. probably end up paying for it aswell.

[Agrispeed]

NeMiSiS said:

Did you want the Omega pointers so your watch would be different to everyone elses?

Well if so, that is job done, as you will never see another Seiko like yours.

The issue he has had is that the profile of the Omega pointers are formed and not flat, so he has had to space and bend them to avoid them crashing out. Pretty poor really.

As for the smudge marks, well, did he cut keys and re-heel smelly shoes as well?

actually, they should clear the others fine, as the many pictures by Yobokies show (great service, quick delivery and nice quality, would definitely recommend him!) and I didnt want to copy Omega, just i liked the hands and wants too keen on the original ones, but hey, i know nothing... seems a bit unfair to comment on that someone wanted their watch to be different isnt it, or would you prefer everyone to wear the same?

The whole reason i gave it to this place is that they are a fking Seiko dealer, and said that they would have no problem doing it and then putting it all back fine. They didnt even put the fking back on finger tight!!!

[GC8]

The second hand is certainly bent. Ive just checked by SKX009 and the hand appears true no matter how you alter the viewing angle.