Rolex Service in London
Rolex Service in London
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Discussion

Cheib

Original Poster:

25,468 posts

206 months

Saturday 12th April 2014
quotequote all
My SS Daytona is overdue a service.....in the past I have gone with an independent once and the official Rolex service on another occasion....I may have been unlucky with the former but the genuine service was much better if eye wateringly expensive.

Can anyone one recommend an independent that does a good job ? The movement needs a service and also the bracelet is scratched and could do with a polish etc.

yeti

10,704 posts

306 months

Saturday 12th April 2014
quotequote all
Any Rolex accredited independent has to charge Rolex prices, all part of the 'control'.

These guys do great work http://www.superlativetime.com/

GC8

19,910 posts

221 months

Sunday 13th April 2014
quotequote all
AKA Rolex Service Cartel.

Cheib

Original Poster:

25,468 posts

206 months

Monday 14th April 2014
quotequote all
Will give them a try...I assume they are quicker than going to Rolex themselves.

erics

2,721 posts

242 months

Monday 14th April 2014
quotequote all
Eyal Shocker 07816634920. Tell Eric sent you.
He restored my 50 year old Breguet and did an amazing job.

He serviced family member Rolex as well.

Very nice guy to boot.

yeti

10,704 posts

306 months

Monday 14th April 2014
quotequote all
erics said:
Eyal Shocker 07816634920. Tell Eric sent you.
I'm curious; what will happen when he mentions your name?

I also think it's high time we saw your Type XX again please smile

Eleven

28,176 posts

253 months

Monday 14th April 2014
quotequote all
Cheib said:
Will give them a try...I assume they are quicker than going to Rolex themselves.
Dominic H just sold me a watch that he'd had serviced by Rolex. It was away one month. Not too bad really.

Cheib

Original Poster:

25,468 posts

206 months

Monday 14th April 2014
quotequote all
Eleven said:
Cheib said:
Will give them a try...I assume they are quicker than going to Rolex themselves.
Dominic H just sold me a watch that he'd had serviced by Rolex. It was away one month. Not too bad really.
If that's what the Rolex timescale is I might try them then.

I tries Superlative twice today....not picking up the phone and no reply to e-mails! Work looks good but I get nervous when nobody answers the phone!

JRewing

17,551 posts

210 months

Monday 14th April 2014
quotequote all
I'm surprised that Rolex turned it around in one month, in my experience it's more like 8-10 weeks.....

Eleven

28,176 posts

253 months

Monday 14th April 2014
quotequote all
JRewing said:
I'm surprised that Rolex turned it around in one month, in my experience it's more like 8-10 weeks.....
They are reformed characters. Mind you, unless my watch starts keeping something like good time soon they are likely to have the opportunity of seeing it again.


sooty61

750 posts

202 months

Monday 14th April 2014
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Just had my wife"s Rolex serviced and it took 11 weeks

Buster73

5,635 posts

184 months

Tuesday 15th April 2014
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Had my sub non date 14 years , never been serviced yet.

JRewing

17,551 posts

210 months

Tuesday 15th April 2014
quotequote all
Eleven said:
They are reformed characters. Mind you, unless my watch starts keeping something like good time soon they are likely to have the opportunity of seeing it again.
Maybe you're more important than me?

Eleven

28,176 posts

253 months

Tuesday 15th April 2014
quotequote all
JRewing said:
Maybe you're more important than me?
I think that goes without saying. Have you considered calling Rolex and pretending you are me?

Dominic H

3,289 posts

263 months

Tuesday 15th April 2014
quotequote all
Eleven said:
JRewing said:
I'm surprised that Rolex turned it around in one month, in my experience it's more like 8-10 weeks.....
They are reformed characters. Mind you, unless my watch starts keeping something like good time soon they are likely to have the opportunity of seeing it again.
Morning 11, hoping the watch is improving, call me if not.

To add to the discussion, this was one of two that were left with Rolex St James. Both watches were serviced and ready for collection exactly 4 weeks later. The new facility at Kings Hill, Kent has allowed Rolex to operate a far more effective, prompt service...

Cheib

Original Poster:

25,468 posts

206 months

Tuesday 15th April 2014
quotequote all
Dominic H said:
Morning 11, hoping the watch is improving, call me if not.

To add to the discussion, this was one of two that were left with Rolex St James. Both watches were serviced and ready for collection exactly 4 weeks later. The new facility at Kings Hill, Kent has allowed Rolex to operate a far more effective, prompt service...
Is this a Rolex office or a retail store? I used to work round the corner from there...can't think of a Rolex shop near there. I know there was/is one on Bond St.

JRewing

17,551 posts

210 months

Tuesday 15th April 2014
quotequote all
Eleven said:
JRewing said:
Maybe you're more important than me?
I think that goes without saying. Have you considered calling Rolex and pretending you are me?
"Hi Rolex, I'm Eleven"
"Shouldn't you be at school?"

Rgee

249 posts

278 months

Tuesday 15th April 2014
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Cheib said:
Is this a Rolex office or a retail store? I used to work round the corner from there...can't think of a Rolex shop near there. I know there was/is one on Bond St.
It is the Rolex UK head office that includes a walk in service centre to drop off/pick up your watch for a service but they also do while you wait adjustments on the bracelet etc. It is on the corner of St James and King St, pretty non descript building with the Rolex logo above the door but you could quite easily walk past and miss it.

Eleven

28,176 posts

253 months

Tuesday 15th April 2014
quotequote all
JRewing said:
Eleven said:
JRewing said:
Maybe you're more important than me?
I think that goes without saying. Have you considered calling Rolex and pretending you are me?
"Hi Rolex, I'm Eleven"
"Shouldn't you be at school?"
"No, it's Easter holidays now service by fking watch and make it snappy"

That should do it.

Cheib

Original Poster:

25,468 posts

206 months

Tuesday 15th April 2014
quotequote all
Rgee said:
Cheib said:
Is this a Rolex office or a retail store? I used to work round the corner from there...can't think of a Rolex shop near there. I know there was/is one on Bond St.
It is the Rolex UK head office that includes a walk in service centre to drop off/pick up your watch for a service but they also do while you wait adjustments on the bracelet etc. It is on the corner of St James and King St, pretty non descript building with the Rolex logo above the door but you could quite easily walk past and miss it.
Great, I'll drop it in there then.