Discussion
I know as per many threads that this is a real Marmite brand on here, but as the proud owner of a 'Big Bang' I wanted to share some recent feedback and thoughts on the brand, pricing and customer service:
Good:
- Bold designs
- Very rare and original
- Unknown to many non-aficionados
Cons
- Watches aside, everything they do is massively overpriced, I looked at a cheapish looking (and feeling) hexagonal shaped Hublot pen in the London boutique recently and couldn't believe when I was told it was GBP 1, 200!
- Their watch prices are also very ambitious compared to other premium brands
- The servicing of watches takes a long time
- Customer service seems very 'Goldsmiths' in their stores, given this is a premium brand, their staff seem strangely disconnected and not overly bothered about customer service or concerns
So in summary, I'm totally pleased I own such a rare and original watch, but I certainly can't say the overall brand management and pricing helps support that...
Good:
- Bold designs
- Very rare and original
- Unknown to many non-aficionados
Cons
- Watches aside, everything they do is massively overpriced, I looked at a cheapish looking (and feeling) hexagonal shaped Hublot pen in the London boutique recently and couldn't believe when I was told it was GBP 1, 200!
- Their watch prices are also very ambitious compared to other premium brands
- The servicing of watches takes a long time
- Customer service seems very 'Goldsmiths' in their stores, given this is a premium brand, their staff seem strangely disconnected and not overly bothered about customer service or concerns
So in summary, I'm totally pleased I own such a rare and original watch, but I certainly can't say the overall brand management and pricing helps support that...
Edited by Blue One on Wednesday 7th September 09:49
Edited by Blue One on Wednesday 7th September 09:49
Edited by Blue One on Wednesday 7th September 09:50
1. they are not rare, nearly every prem footballist, F1 driver, American footballist has / had one
2. massively overpriced for tarted up ETA movements
3. due to the screw design they can't be lined up properly and look messy
4. most are too big
5. non-aficionados don't really care about any watch brand, mainly just looks
6. aficionados aren't that bothered on the main part (see points 1-4)
All of course IMO, if you like it, you enjoy it. The most sensible purchase of anything for oneself is for self enjoyment.
2. massively overpriced for tarted up ETA movements
3. due to the screw design they can't be lined up properly and look messy
4. most are too big
5. non-aficionados don't really care about any watch brand, mainly just looks
6. aficionados aren't that bothered on the main part (see points 1-4)
All of course IMO, if you like it, you enjoy it. The most sensible purchase of anything for oneself is for self enjoyment.
Given that luxury watches are all a total indulgence (one or two exceptions) the whole market is subjective based on taste and preference for an overpriced wrist adornment.
Not sure the comment on screw head allignment, to me shows the baseplate/besal is genuinely held in by screws rather than faux ones for show (although presumably on other makes these are more bolt heads thus allowing easy allignment?)
Not sure the comment on screw head allignment, to me shows the baseplate/besal is genuinely held in by screws rather than faux ones for show (although presumably on other makes these are more bolt heads thus allowing easy allignment?)
Blue One said:
Given that luxury watches are all a total indulgence (one or two exceptions) the whole market is subjective based on taste and preference for an overpriced wrist adornment.
Not sure the comment on screw head allignment, to me shows the baseplate/besal is genuinely held in by screws rather than faux ones for show (although presumably on other makes these are more bolt heads thus allowing easy allignment?)
Ooh, what are the exceptions?Not sure the comment on screw head allignment, to me shows the baseplate/besal is genuinely held in by screws rather than faux ones for show (although presumably on other makes these are more bolt heads thus allowing easy allignment?)
Blue One said:
Well I was thinking professional divers or pilots who insist or need a specialist premium brand watch
Ahh, I get you, but I think you'd find in nearly all cases that a specialist watch isn't a luxury watch. In the example of a pro diver, they'd use a diver computer, not a luxury 'sports' watch considering their life depends on itDebaser said:
Few years ago I heard dealers had bought Hublots, which turned out to be fake. Hublot had to send a document to their ADs clarifying the (very slight) differences.
Do they still use mainly ETA movements?
Per my original post, the 'dealer network' seems very weak, and I don't think they have the built-in security markings Rolex has (not that I can see anyway). I think (like Tudor) they are phasing out ETA with their own in-house movement.Do they still use mainly ETA movements?
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