IWC, 18 onths old with a fault

[Tiggsy]

18 months ago I bought a Portofinio Chrono on impulse...worn it about 3 times so have decided to sell. Getting it for pics I noticed the "day" is very slightly out of line (as though its started to move to the next day as it does at midnight)

Not sure if it was always like that (its hardly noticeable) or something that has happened since I got it......but as it will effect resale, how do I go about fixing that?

Would it be a warranty issue? Just ask IWC for a repair or a local place?

[Lorne]

Tiggsy said:

18 months ago I bought a Portofinio Chrono on impulse...worn it about 3 times so have decided to sell. Getting it for pics I noticed the "day" is very slightly out of line (as though its started to move to the next day as it does at midnight)

Not sure if it was always like that (its hardly noticeable) or something that has happened since I got it......but as it will effect resale, how do I go about fixing that?

Would it be a warranty issue? Just ask IWC for a repair or a local place?

I expect the cogs on the day wheel are running slightly proud of the tooth on the movement, so a new day wheel will probably solve it. The movement and disks are based on the eta 7750 they used to use, but being in house you're best going back to them.

Nice watch for an impulse buy.

[Tiggsy]

but not a warranty claim? Likely cost?

[poocherama]

Is it in warranty? If so get them to fix it. You may have to bh and moan a bit but otherwise you'll be looking at several hundred £ + in my experience.

[Mark Stevens]

If 18 months old from new I would certainly be taking it back as it should be covered 100%.

[Tiggsy]

yep - 18 months since new - off to IWC then