Joe @ Anglesey Watches
Discussion
I’ve used the services of Mr Horner several times in the past and I’ve always been very happy with the results.
I emailed Mr Horner back in late December, (4 months ago), about a couple of watches of mine that required restoration and I still haven’t heard anything back from him. Not even a ‘sorry, I’m really busy and I have a six month waiting list’.
I currently using someone else more local who has serviced two of my watches and is in the process of servicing / restoring two more.
I emailed Mr Horner back in late December, (4 months ago), about a couple of watches of mine that required restoration and I still haven’t heard anything back from him. Not even a ‘sorry, I’m really busy and I have a six month waiting list’.
I currently using someone else more local who has serviced two of my watches and is in the process of servicing / restoring two more.
silentbrown said:
Is he still in business? I have a couple that need servicing and haven't found a way to reach him.
If no, then who?
He's just done a service on my Stowa, and a good job he did too. I managed to message him via Facebook:If no, then who?
https://www.facebook.com/AngleseyWatchesAndClocks
he replied to Facebook messages very quickly.
Cheers
944 Man said:
This settles the 'has Joe Horner retired?' nonsense that regularly crops up. No, but his email accounts are spammed to death so either call on days when he is in the shop or use FB Messenger.
Contact details and opening hours on his website are completely different to those on the facebook page, which probably doesn't help. That is because he is a one man band and because he is a great bloke, a great repairer and extremely fairly priced, he is snowed under with work.
Whenever his name comes up people ALWAYS say: ring on the days when he is in the shop; message via FB and look at the FB page for opening times. Still people are too self-important to do this an email him, then whine when they do not receive a reply. He is probably better off without these clowns, who walk amongst us, but sadly they berate him here when the only fool in the equation is them.
Whenever his name comes up people ALWAYS say: ring on the days when he is in the shop; message via FB and look at the FB page for opening times. Still people are too self-important to do this an email him, then whine when they do not receive a reply. He is probably better off without these clowns, who walk amongst us, but sadly they berate him here when the only fool in the equation is them.
944 Man said:
Whenever his name comes up people ALWAYS say: ring on the days when he is in the shop; message via FB and look at the FB page for opening times. Still people are too self-important to do this an email him, then whine when they do not receive a reply. He is probably better off without these clowns, who walk amongst us, but sadly they berate him here when the only fool in the equation is them.
Oh well, at least I know where I stand then now.In the past I’ve always communicated with Mr Horner via email without any issue that I was aware of, just as I would do with any other business. Emails have always previously been answered within a couple of days.
If in the opinion of Mr Horner this makes me a clown and he’s better off without my future and repeated custom, well, that’s a shame, but so be it. I’m just sorry that putting a grand+ or so’s worth of work his way via email, (with plenty more to come as I get my 30+ strong collection serviced / restored over the coming months), and highly recommending him to a great many others has been such an inconvenience for him.
As I don’t, nor will I ever have Facebook, and as my working days start well before usual office hours and end long after usual office hours, and every day is literally non-stop, without even ten minutes for lunch, phoning someone during regular office hours is also out of the question. I wasn’t aware that such a hectic work schedule made me a clown and a fool, but at least I do now.
105.4 said:
944 Man said:
Whenever his name comes up people ALWAYS say: ring on the days when he is in the shop; message via FB and look at the FB page for opening times. Still people are too self-important to do this an email him, then whine when they do not receive a reply. He is probably better off without these clowns, who walk amongst us, but sadly they berate him here when the only fool in the equation is them.
Oh well, at least I know where I stand then now.In the past I’ve always communicated with Mr Horner via email without any issue that I was aware of, just as I would do with any other business. Emails have always previously been answered within a couple of days.
If in the opinion of Mr Horner this makes me a clown and he’s better off without my future and repeated custom, well, that’s a shame, but so be it. I’m just sorry that putting a grand+ or so’s worth of work his way via email, (with plenty more to come as I get my 30+ strong collection serviced / restored over the coming months), and highly recommending him to a great many others has been such an inconvenience for him.
As I don’t, nor will I ever have Facebook, and as my working days start well before usual office hours and end long after usual office hours, and every day is literally non-stop, without even ten minutes for lunch, phoning someone during regular office hours is also out of the question. I wasn’t aware that such a hectic work schedule made me a clown and a fool, but at least I do now.
944 Man said:
If it was you who ended up using a repairer in Rotherham, then no, it wasn’t aimed at you: although you did insist that he was retired which is untrue.
This does make you appear foolish, though.
Yes, I have been using a guy up in Rotherham. So far I’ve been happy with the results and communication with him via email is perfectly fine.This does make you appear foolish, though.
For clarification, I “didn’t insist that Mr Horner had retired”.
I said that I was under the impression that he had retired, but I was happy to be corrected if I was wrong.
In the very next post, you corrected me, I admitted my mistake and I apologised for it.
blingybongy said:
After reading the 'look at me' entitled reply perhaps it was.
When I’m emailing a company letting them know that I have quite a bit more work to put their way and the company doesn’t even have the Grace to email me back after four months, even just to say that they’re too busy to take on the extra work, then a friend of the company in question writes a sarky reply berating me for daring to email the company in question to try and give them some work, I wouldn’t say that it was entitled to come to the conclusion that that reply was aimed at me.944 Man said:
If it was you who ended up using a repairer in Rotherham, then no, it wasn’t aimed at you: although you did insist that he was retired which is untrue.
OP here: So that diatribe was aimed at me, I suppose? Do tell where I "berated" him. FYI, I'd already tried FB messenger, emailed to different addresses, tried different phone numbers... I appreciate he's busy, but don't think my q was unreasonable. I'll try FB again.
105.4 said:
When I’m emailing a company letting them know that I have quite a bit more work to put their way and the company doesn’t even have the Grace to email me back after four months, even just to say that they’re too busy to take on the extra work, then a friend of the company in question writes a sarky reply berating me for daring to email the company in question to try and give them some work, I wouldn’t say that it was entitled to come to the conclusion that that reply was aimed at me.
Reading this, it does apply to you too. Apologies.Gassing Station | Watches | Top of Page | What's New | My Stuff