Garmin Fenix 8 - HR sensor & update 23.31
Garmin Fenix 8 - HR sensor & update 23.31
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daddy cool

Original Poster:

4,106 posts

258 months

Couldnt find a specific Fenix 8 thread... yesterday evening mine did a software update to 23.31.
Waking up this morning ive noticed the HR sensor hasnt been working since, and so consequently its also not tracking my sleep stats and HRV data - and if i go for a run later, i wont get VO2 data etc

Only found one mention on a reddit post which said turning the HR off, then restarting the phone, then turning the HR back on, fixes it. Didnt for me...

Also, when i receive a whatsapp i get the notification on my watch but not the vibration.

I'll call Garmin when they open this morning but wondered if anyone else had this...

daddy cool

Original Poster:

4,106 posts

258 months

Shortest thread ever biggrin
Managed to fix it by doing this:

Hold the Menu button (middle left key).
Scroll to and select Watch Settings.
Select System.Scroll to About.
Press the Light button roughly 8 times until a hidden menu or option appears.
Select Reinstall Software.

Maybe that'll help someone

redrabbit29

2,717 posts

162 months

I have a Fenix 8 and did the update yesterday too.

I'll bear this in mind just in case I have the same issue.

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