Rolex repair

[JOETHETOE]

My mother has a midsize ladies Rolex oyster perpetual datejust that
needs a service and the glass replaced. Do you do this? She has been
quoted £500 which seems ridiculous to us???

Anyone have any ideas????

Much obliged

Joe

[andy_s]

I just paid a tad under £400 for a crystal replacement and service (incl. changing the crown as it was slightly double threaded). So £500 looks a bit steep but maybe it's a rarer crystal or something else slightly unusual - I'd have thought about the £350 mark but not much cheaper. Mine was done by Rolex via a jewellers.

[JOETHETOE]

Thanks Andy, the 500 does seem alot doesnt its close to 20% oif the purchase price!!!

Will see if i get anymore resposnes but hanks in the meantime.

JOe

[HarmanTheKarMan]

Joe,

Rolex just quoted me £345 for a service and new crystal on a Datejust. Ernest Jones sent it off and received the quote back two weeks later.

[Andy OH]

Joe,

Just spoke to Rolex in St.James Square, London. For a ladies bi-metal Date Just they quoted £240 for a service and £49.50 + VAT for a replacement glass, so in total that's just under £300. Depending on where you are based I would go direct to Rolex and avoid going through a dealer. I have done this in the past and their service is exceptional.

Speak to Rolex direct in St.James Square, London. tel: [phone] and you can deal direct with them.

Andy.

Edited by Andy OH on Wednesday 3rd June 10:58

[JOETHETOE]

Thanks for all the help and taking the time to reply, it is appreciated.

Dom H has managed to arange the service and replacement glass for me.

Cheers

Joe