Posting a watch

[giw12]

Hi All

I'm planning to send my Breitling Superocean to the service centre in Tunbridge Wells but a question or two before I do....

I'm planning to use RM Special Delivery (up to £2500 compensation) but in the unlikely event of it disappearing I can see problems claiming successfully. Reason being, I bought the SO on eBay about 6 or 7 years ago and I don't have any sort of documentation with it (I know it's genuine though as it was serviced by Breitling right after I bought it).

Does anyone know what evidence of ownership I would need to have if it went missing? Come to think of it, I'd also need something for insurance purposes?

Any help much appreciated.

Many thanks.

[huytonman]

why dont you send it via an authorised dealer if you are concened? You can probably get the same dealer to give you a replacement valuation for insuranec purposes, take photos of it too and keep it as a record.

[giw12]

The dealer will relieve me of an additional £100 for the privilege I'm afraid

[huytonman]

In that case get yourself along for a valuation, then you should be OK. Thats a hell of a handlign charge though!

[davefleet]

I recently sent my Tag Heuer for a service via Royal Mail Special Delivery and it was lost (substitute stolen!) somewhere between the post office and the sorting office.

It has taken 2.5 months to get my compensation, I had the original receipt and they have paid the full purchase cost without argument. I was worried that they would try to lower the payout based on depreciation.

I would make sure you get a decent valuation certificate and make sure you are comfortable with the terms and conditions. See http://www.royalmail.com/portal/rm/content2?catId=...

[The Leaper]

giw12,

Let me start by saying two things: like you I live in Surrey, and my Omega needed a full service recently.

Like you, I was concerned about posting my watch and never seeing it again. So, after some research I decided to use this firm who are Omega's approved UK service company:

www.swisstimeservices.co.uk

They are near Southend.

I decided to take the watch there myself; a 150 or so mile round trip. They were very good. I met an engineer who inspected the watch, told me what was required, and gave me a written quote on the spot that I accepted. I asked how long it would take and was told 2 weeks! This is far better than the three months I was told by a high street retailer. In the event it took only one week. The cost was £180 so I avoided the high streeet mark up. All in all a satisfactory deal.

While I was at their facility I asked about other watches and they confirmed they do repair many other makes for a significantly less cost (they have to charge Omega's set prices for these watches). So, I'd recommend that you give them a call, mention you have a Brietling needing attention, and if they can do the job I suggest you deliver it yourself for a speedy stress free service.

Hope this helps.

R.

[leginigel]

Swiss Time Services 01702 543100 or try T.W.R 01268 780956 did my seamaster servive very pleased again they are just outside Southend.