Bad service.

[Tuscanless Ali]

After a bit of advice if anyone has had a similar experience.

I put my husband's watch into a Jewellers for a new battery, they had the watch 3 weeks and charged £30. He was wearing it whilst on holiday and the face steamed up.

Took it back to the jewellers and complained that this shouldn't have happened, they took it back in and another 3 weeks later I got a phonecall to say it was ready. My daughter picked it up for me as we were away again, and it has come back with a letter stating they were unable to obtain a seal (I presume from the first time it was in.)and therefore the watch is now not water resistant and should not be worn near water in any form.

The letter also says that if I want the watch to be water resistant then it should be returned to the maufacturers.

The last time they changed the battery, I did get a piece of paper with all the readings from the pressure test, but not this time, I only realised this when it steamed up.

I will be going to speak to the manager over the weekend, but not sure where I stand.

Has the watch been damaged by getting wet in any way?

Anyone know what my legal rights are?

[Don1]

What kind of watch is this? And yes, I'd be having some words with the manager of the shop...

[Tuscanless Ali]

Don1 said:

What kind of watch is this?

It's an Aquamarin four seasons.

[Don1]

Not exactly a well-known brand? Can only find a single image on the net for it - personally I'd cut my losses....

(Unless very significant, and then I'd go direct to the manufactuer).

[ellroy]

My Tag got steamed up some years ago, eventually had to have a new face fitted to it, so yes water can cause damage.

Not a cheap solution so depends on the cost of your hubby's clock as to if it is worth it.

[ShadownINja]

They should have warned you that it was not pressure tested the first time, surely?

[skenergysolution]

Don1 said:

Not exactly a well-known brand? Can only find a single image on the net for it - personally I'd cut my losses....

(Unless very significant, and then I'd go direct to the manufactuer).

http://aquamarin.free.fr/fourseason/fswhite.htm