can u get season ticket refunds due to the snow?

[petemurphy]

new to season tickets but have one but theres been no trains for 3 days can i get a refund?

[Soovy]

Try reading their website, maybe?

[petemurphy]

i dont believe anything on their website...

[john_p]

Did you read the terms and conditions before handing over a large lump of cash?

[petemurphy]

john_p said:

Did you read the terms and conditions before handing over a large lump of cash?

no as have no choice its a monopoly theres only one train track...

[anonymous-user]

petemurphy said:

i dont believe anything on their website...

Why would you believe anything here then?
I suspect, from your comment, that unless you get told what you want to hear you'll disregard it.

[Chrisgr31]

Rail companies should give a refund for the days lost due to no service. However there has to have been no service! If the service was just unreliable so you choose not to go they wont refund!

The difficult bit is applying for the refund as they aren't keen on refunding money! Some will have a refund form hidden deep on their website, others will expect you to apply on renewal. Best solution is to ask at your local ticket office.

Incidentially some rail companies (particularly Southern) operate Delay Repay which means that you can also claim for the days when the train was late, which I will be doing. Be interesting to see how much they pay out!

[ccr32]

As has been said, depends on the company on how you apply for a refund, but you should be able to get something back for the days of disruption.

If it's SWT that you use, let me know and I'll pass you the contact details you'll need.

[petemurphy]

thanks for some good advice at last! its south eastern