Anyone own a takeaway?
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Discussion

Jer_1974

Original Poster:

1,638 posts

214 months

Thursday 2nd June 2022
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Have takeaways changed the way they do things from ten + years ago? Every time I get a takeaway it all seems a bit crap. I have just had an Indian, ten years ago I remember plump juicy bits of chicken tikka, fresh nan, and hot chips. Today the chips and nan seem to have a grey look to them and are chewy almost like they are bought frozen and cooked a few days ago. Chicken tikka is now chopped up small and dry and although the chips were always frozen they used to taste okay. No fresh ginger, garlic, coriander, or chili, and everything is salty.
I got a Neopolitan pizza last week from a new place that gets great reviews. The dough tasted like it had been frozen then left out all night and gone a bit grey before cooking.
Chicken and beef from the Chinese have got slimy and all the sauces are salty.
Chip shops are still the same but everything else I have given up on. I noticed in lockdown the local restaurant suppliers were selling to the public frozen skin on Western chips and dough balls for pizza's nan etc. Have my tastebuds changed or has Justeat etc squeezed the life out of takeaways.

Petrol Only

1,611 posts

196 months

Thursday 2nd June 2022
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I blame the just eats of this world. Taking a massive 20% cut. It's no coincidence that the best takeaways in my area are not on those sites.

Although I agree on general quality is down all round.

105.4

4,214 posts

92 months

Thursday 2nd June 2022
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Food costs up 400% on some products over the past 2.5 years.

Utilities up around 100%.

Delivery driver wages likely up due to increased fuel costs.

Maybe some ingredients aren’t available to get any more?

Rent probably up.

Just Eat etc taking a massive chunk out of each order.

Meanwhile most places that I know of haven’t increased their prices.

Corners have to be cut somewhere, and that’s likely to be either on portion size or quality of ingredients.

normalbloke

8,406 posts

240 months

Friday 3rd June 2022
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I never use any takeaway that uses Uber or Just eats, simply because of the business model, and some of the shady characters/cars being used. If they have their own driver, that’s a different game,although more often than not, I’d usually collect.

soad

34,272 posts

197 months

Friday 3rd June 2022
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The ones to blame are the people, who use various delivery apps. We always phone our order/s in directly.
Some takeaways even allow you to order using their own website.

Chicken_Satay

2,478 posts

225 months

Friday 3rd June 2022
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soad said:
The ones to blame are the people, who use various delivery apps. We always phone our order/s in directly.
Some takeaways even allow you to order using their own website.
I don't understand why people use the delivery apps. The food is always more expensive via them and sometimes they have a restricted menu for some reason too. The only reason I use Deliveroo or JustEat is if there is a special app promotion that gives me a healthy discount on the food.

Unfortunately, I've found that where local takeaways do have their own e-commerce website, they frequently don't check for orders that come in via that channel! They can do a lot to help themselves too.

TwigtheWonderkid

47,697 posts

171 months

Friday 3rd June 2022
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I cannot get my head around takeaway delivery. It's just taking laziness to far. I can't be bothered to cook so I pay someone else to cook for me, is lazy, although I do it. Not being bothered to go and get the food you couldn't be bothered to cook is shameful.

OK, there's exceptions, no transport, disabled or unwell, whatever. But just can't be arsed....dreadful.

Muppet007

450 posts

66 months

Friday 3rd June 2022
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Chicken_Satay said:
I don't understand why people use the delivery apps. The food is always more expensive via them and sometimes they have a restricted menu for some reason too. The only reason I use Deliveroo or JustEat is if there is a special app promotion that gives me a healthy discount on the food.

Unfortunately, I've found that where local takeaways do have their own e-commerce website, they frequently don't check for orders that come in via that channel! They can do a lot to help themselves too.
We use to use them as lived miles away from a takeaway and they only one that delivered you could
not order directly on their website.

Now we live even further froma a takeaway so none will deliver lol

snuffy

11,985 posts

305 months

Friday 3rd June 2022
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soad said:
The ones to blame are the people, who use various delivery apps. We always phone our order/s in directly.
Some takeaways even allow you to order using their own website.
I've found a few round me that have their own website are actually just a front end for Food Hub's website.

But I have read that Food Hub don't charge the takeaway a fee. In the past, when I did order using Just Eat, when it arrived, it would have a flyer for Food Hub stuffed in the bag, which I assume means they want you to use Food Hub as opposed to Just Eat.

SpeckledJim

32,285 posts

274 months

Friday 3rd June 2022
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TwigtheWonderkid said:
I cannot get my head around takeaway delivery. It's just taking laziness to far. I can't be bothered to cook so I pay someone else to cook for me, is lazy, although I do it. Not being bothered to go and get the food you couldn't be bothered to cook is shameful.

OK, there's exceptions, no transport, disabled or unwell, whatever. But just can't be arsed....dreadful.
Wanting (needing!) a takeaway goes pretty-much hand-in-hand with having had a drink or eight.

Motoring12345

724 posts

71 months

Friday 3rd June 2022
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I knew someone that had a popular Greek takeaway/restaurant for 30 years. They were one of the OG's with free delivery and using their own drivers.

They ended up selling up just before covid. Mostly due to delivery apps destroying the industry. They had avoided signing up to the apps but it got to a point where all the comp had signed up and even the old regulars were using the app. In the end, profit margins were pretty low, on some items it would be just breaking even.





Driver101

14,451 posts

142 months

Friday 3rd June 2022
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SpeckledJim said:
TwigtheWonderkid said:
I cannot get my head around takeaway delivery. It's just taking laziness to far. I can't be bothered to cook so I pay someone else to cook for me, is lazy, although I do it. Not being bothered to go and get the food you couldn't be bothered to cook is shameful.

OK, there's exceptions, no transport, disabled or unwell, whatever. But just can't be arsed....dreadful.
Wanting (needing!) a takeaway goes pretty-much hand-in-hand with having had a drink or eight.
It's very convenient. I do usually collect my takeaways to ensure they are as freshly cooked as possible, but sometimes I might have had a beer, in the middle of doing something or having a lazy night. I don't see any issues using a delivery driver.

Delivery has always been a thing for takeaways. Although the fees are high on the order websites some of the takeaways must be doing a lot more food through them. There is so many cyclists and delivery drivers now. It must be employing a lot of people.

SpeckledJim

32,285 posts

274 months

Friday 3rd June 2022
quotequote all
The apps are parasites. Avoid wherever possible!

Driver101

14,451 posts

142 months

Friday 3rd June 2022
quotequote all
SpeckledJim said:
The apps are parasites. Avoid wherever possible!
I do my best to avoid them.

The last few times I've used them I've been in an unfamiliar city and don't know where to go.

Foodhub was getting a little promotion on morning TV today. There is a discount code just now and I think their fees are far better for takeaways.

Gary C

14,558 posts

200 months

Friday 3rd June 2022
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I did own a Takeaway, but its gone now.

Last friday, nice haddock & chips from Atkinsons.

RobbieTheTruth

2,694 posts

140 months

Friday 3rd June 2022
quotequote all
Chicken_Satay said:
soad said:
The ones to blame are the people, who use various delivery apps. We always phone our order/s in directly.
Some takeaways even allow you to order using their own website.
I don't understand why people use the delivery apps. The food is always more expensive via them and sometimes they have a restricted menu for some reason too. The only reason I use Deliveroo or JustEat is if there is a special app promotion that gives me a healthy discount on the food.

Unfortunately, I've found that where local takeaways do have their own e-commerce website, they frequently don't check for orders that come in via that channel! They can do a lot to help themselves too.
I'm a huge takeaway fan and have been getting them multiple times a week for as long as I can remember - and I live in the city centre of one of the busiest cities in the UK so there are thousands of choices.

It's not rocket science why people use apps.

Your order is itemised so there can be no dispute over what you did or didn't order.
Your location is depicted on a map so there is (usually) no dispute over where you live
You pay on card so you don't need cash
There is a comments box so you can type any requests/customisations
The menu is all there for you so you aren't restricted on going places that you already have a menu for
The app updates you with progress and when it's on the way etc, so you're not just sitting there blindly waiting in hope

Like Uber etc, it's popular because it's a much, much better service than the old option of phoning, waiting, paying with cash etc..

For the massive upgrade in convenience, you have to pay about 20-30% over the odds.


Not really interested in people who have a favourite Chinese, and treat the family about once a month and get the same thing etc. In situations like that, you might not benefit from the app (if you're happy paying cash and getting no delivery updates etc)

For everyone else, it's great - hense the rapid rise in popularity.


Just like Uber. Remember the days of phoning for a taxi, waiting indefinitely hoping it turns up and needing cash to pay? Uber ripped that up with a massively improved service.



21TonyK

12,813 posts

230 months

Friday 3rd June 2022
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SpeckledJim said:
The apps are parasites. Avoid wherever possible!
Completely agree. Question is, is there a business model that utilises just eat, uber etc that actually makes money?

Existing high street takeaways with high rents, potentially rates etc have little chance but something on an industrial park or a rented kitchen might stand a chance.

RobbieTheTruth

2,694 posts

140 months

Friday 3rd June 2022
quotequote all
TwigtheWonderkid said:
I cannot get my head around takeaway delivery. It's just taking laziness to far. I can't be bothered to cook so I pay someone else to cook for me, is lazy, although I do it. Not being bothered to go and get the food you couldn't be bothered to cook is shameful.

OK, there's exceptions, no transport, disabled or unwell, whatever. But just can't be arsed....dreadful.
People love convenience.

If you "cannot get your head around" why millions of people like getting their meal delivered, then that's your issue really.

I cannot get my head around why people don't understand people want convenient things.


I remember someone went on Dragon's Den selling the idea of pre-boiled eggs. One of the Dragons made the utterly moronic comment of "who will buy these, surely people would just boil eggs at home".

The guy just looked at him in disbelief, citing the sheer amount of people who buy pre-made sandwiched and chopped fruit etc. Now pre-boiled eggs are sold in every supermarket, and are huge globally.

Edited by RobbieTheTruth on Friday 3rd June 18:18

SpeckledJim

32,285 posts

274 months

Friday 3rd June 2022
quotequote all
It’s great. Except the 20-30% that used to go in your mouth now vanishes into private equity bullst.

Takeaway quality has got worse. This is why.

But, yeah, convenient.

21TonyK

12,813 posts

230 months

Friday 3rd June 2022
quotequote all
SpeckledJim said:
It’s great. Except the 20-30% that used to go in your mouth now vanishes into private equity bullst.

Takeaway quality has got worse. This is why.

But, yeah, convenient.
Is it really 30%? 20% is a killer in itself, 20% VAT, 20% to Just eat? Not much left let alone 30%