Michel Roux - Service
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F i F

Original Poster:

48,564 posts

279 months

Thursday 13th January 2011
quotequote all
He is taking 8 kids and showing them, and us, just what it takes to be a really top class person front of house.

Comments so far.

Bet it makes a lot of people more appreciative of good waiting staff and an understanding of the various roles and perhaps why they exist.

Some, but not all, of these kids come across as a bit... would it be too sniffy to say "common?"

Michel Roux and his ex employee, the maitre d' chap, don't take any nonsense; bet it's the first time in their lives some of these kids have ever been told to behave or do as they are told by someone who a) means it and b) has the authority and bearing to carry it off. At least by a person not in possession of a warrant card and a pair of cuffs. hehe

Be interesting to see where it goes, at times cringeworthy for many reasons, one example due to the basic inability of the kids to pronounce foreign words that they have already had explained to them. Poor listeners.

Quite liked Michel Roux already, but so far very impressed with his style and manner he is coming across very well.

Edited by F i F on Thursday 13th January 08:05

escargot

17,123 posts

245 months

Thursday 13th January 2011
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We certainly enjoyed it. As you say, Michel Roux is clearly a great chap. He certainly makes the loud mouthed sweary chefs look somewhat silly. I don't think I have ever heard him swear actually.

lauda

4,389 posts

235 months

Thursday 13th January 2011
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The Mrs and I watched this last night and enjoyed it. It was particularly amusing when one of the girls asked a table if they would like a glass of prosciutto rather than prosecco!

I also felt a bit sorry for the young guy who spent half the evening trying to hide from his customers. I used to work as a waiter for a brief period and hated it. The more time during service I could spend in the kitchen, the better!

Turbodiesel1690

1,958 posts

198 months

Thursday 13th January 2011
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Just watched this having sky plussed it last night, thought it was excellent. Why has it taken Michel Roux so long to appear on TV, what a lovely man he is - he definitely has his work cut out trying to train that crew of misfits he's taken on

escargot

17,123 posts

245 months

Thursday 13th January 2011
quotequote all
Turbodiesel1690 said:
Just watched this having sky plussed it last night, thought it was excellent. Why has it taken Michel Roux so long to appear on TV, what a lovely man he is - he definitely has his work cut out trying to train that crew of misfits he's taken on
He'll do it. He's already commanded the respect of them all.

F i F

Original Poster:

48,564 posts

279 months

Thursday 13th January 2011
quotequote all
Going to be interesting to see which of them is the most transformed, not just in terms of the job but socially and strength of character.

If we have a sweepstake I'll pick the young Mum.

escargot

17,123 posts

245 months

Thursday 13th January 2011
quotequote all
F i F said:
Going to be interesting to see which of them is the most transformed, not just in terms of the job but socially and strength of character.

If we have a sweepstake I'll pick the young Mum.
Yep or that one with the funny shaved bits in her hair.

pugwash4x4

7,671 posts

249 months

Thursday 13th January 2011
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agree- both have that "spark"

the young mother really cares about doing a good job- which is so rare to see. She gets really upset if people are unhappy- the girl with the funny hair could go one of two ways i reckon.

The bloke that stays in the kitchen is really going to struggle by the looks of it- has obviously never been in any simliar situations, and doesn't seem to cope with hard work and pressure.

blooke who had front of house is quite confident and could be trained to work well

waterwonder

1,002 posts

204 months

Thursday 13th January 2011
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Where do some of these kids get off?

It makes me furious this programme as both Fred and Michel have said some of them just have zero respect. Jerome pissed me off from the moment he was introduced on the show, unless he grows up he deserves his future which will obviously amount to nothing.

I really admire Michel roux - seems like a really genuine guy but i think 2 or 3 of the group would be better with Marco Piere giving them a good shoeing! lol

Grrrrrrrrrrrrrr

At least some of them are taking it seriously and i hope they get a good career/future out of it.


northandy

3,538 posts

249 months

Thursday 13th January 2011
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The lad from Leeds could be the outsider, naive but charming.

Jarel a truly obnoxious character.

I'm really disappointed that so many of them haven't grasped what an opportunity they have been given.

Agrilla

834 posts

211 months

Thursday 13th January 2011
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Thought he handled kicking Jarel off really well, in terms of when the others came to him about his decision, he was very firm but instead of just saying "What I say goes" but put the onus back on the others by essentially saying "Now I'm relying on you guys!" and made them go away with positivity.

I can understand why he kicked Jerome off, but since he was sounding off outside work and out of earshot of the punters, it seems a little harsh.

(FYI, I've not been to Itihaas yet, but friends have been and have said it's amaaaaazing)





Edited by Agrilla on Thursday 13th January 21:03

Project C

739 posts

233 months

Friday 21st January 2011
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Pretty sweet hotel they were working at last night! I think about three are shinning a bit more than the others but Nikkita needs to be kicked out. She can be great but she can be awful - too much of a risk.

okgo

42,007 posts

226 months

Friday 21st January 2011
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nikita is a typical youth of today. aka a tt.

speaks like a chav when she thinks she's being hard, and in the I don't want anyone telling me what to do mood. Yet when she is doing the job she speaks like a normal person, what a false tt, blaming everyone else for her choices and mistakes in life.

Dodgey_Rog

2,025 posts

288 months

Friday 21st January 2011
quotequote all
okgo said:
nikita is a typical youth of today. aka a tt.

speaks like a chav when she thinks she's being hard, and in the I don't want anyone telling me what to do mood. Yet when she is doing the job she speaks like a normal person, what a false tt, blaming everyone else for her choices and mistakes in life.
She blames her circumstances on everything, so what?? Do something about it. When she has the attitude i want to reach into my TV and punch her!!! She'll be the next to go i hope.

There's some promise there, a couple of them need to rein in on a few things but i reckon Ashley will be the diamond in the rough as long as he takes on board any criticisms and works on it.

All very interesting though, just a shame more people don't go into that profession from the UK, i know people that have made alot of money and been given ample opportunities to do well, clients buying restaurants and going into partnership, we all have to begin somewhere...

21TonyK

13,227 posts

237 months

Friday 21st January 2011
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Project C said:
Pretty sweet hotel they were working at last night!
Bovey Castle, one of Peter de Savarys' creations. Various superb restaurants and not unrealistically priced. Been for lunch and dinner a few times. Never seen cars parked like that out front though, that was definitely for the cameras!

Simpo Two

92,553 posts

293 months

Friday 21st January 2011
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What I find surprising is that they are not getting consistently better. They seem to do a decent job in one place, then cock up in another. Yesterday they couldn't remember left from right and started squabbling again.

Some had problems with the big hotel because the clients were wealthy - yet had they been celebrity footballers and pop singers I suspect they'd have been fine... deny it if you like but it's called 'class'.

Project C

739 posts

233 months

Friday 21st January 2011
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21TonyK said:
Project C said:
Pretty sweet hotel they were working at last night!
Bovey Castle, one of Peter de Savarys' creations. Various superb restaurants and not unrealistically priced. Been for lunch and dinner a few times. Never seen cars parked like that out front though, that was definitely for the cameras!
This is on the website today - "Please accept our apologies if you couldn't view this website last night following the Michel Roux's Service programme. We received such high levels of interest that the site was unable to cope for a short time."

F i F

Original Poster:

48,564 posts

279 months

Friday 21st January 2011
quotequote all
Simpo Two said:
What I find surprising is that they are not getting consistently better. They seem to do a decent job in one place, then cock up in another. Yesterday they couldn't remember left from right and started squabbling again.

Some had problems with the big hotel because the clients were wealthy - yet had they been celebrity footballers and pop singers I suspect they'd have been fine... deny it if you like but it's called 'class'.
yes

Episode before a mention that footballers will be going into Heathcote's place in Alderley Edge and the faces just lit up!

I'm still not writing Nikkita off yet, but agreed that she's starting to grate, started a while ago actually. Leopards - spots.

gregd

1,802 posts

247 months

Friday 21st January 2011
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Project C said:
21TonyK said:
Project C said:
Pretty sweet hotel they were working at last night!
Bovey Castle, one of Peter de Savarys' creations. Various superb restaurants and not unrealistically priced. Been for lunch and dinner a few times. Never seen cars parked like that out front though, that was definitely for the cameras!
This is on the website today - "Please accept our apologies if you couldn't view this website last night following the Michel Roux's Service programme. We received such high levels of interest that the site was unable to cope for a short time."
We've rented one of their lodges before.. thoroughly recommend the place. You can book the lodges (ideal for a group of friends/family) via Helpful Holidays IIRC.. worked out good value for us. Nice golf course there too and you can hire a golf buggy to hoon around the grounds on for your stay.

MikeO996

2,008 posts

252 months

Friday 21st January 2011
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F i F said:
Heathcote's place in Alderley Edge
I'm running an episode behind but that place really grated with me. It was the first time that Michel changed the emphasis from service to let's screw the customers for as much as we can get out of them, and that chimed with the place -some nasty customers, some seriously over-priced food, nasty chav decor and style. Felt like the ethos was these punters have more money than class/taste let's take them for what we can (I'm exaggerating to make the point)

On a related but different point, I hate going to restaurants where what's on the menu isn't a meal i.e. you have to buy "side dishes" to make a complete plate - it's blatantly a way of disguising the price. Much better to say "steak is £15 - with chips or potatoes, salad or veg" - simple and honest. Then if you want a side order of garlic bread or whatever on top then fine (you fat bd).

I also hate the OTT concept of "personalised service" you get in places like that - I don't want to be greeted like an old friend, or patronised when ordering, "Oh, what a good choice!", (inviting the response "Why, is some of this stuff crap then???"). I prefer attentive but unobstrusive staff, respectful rather than "have you ever been to a restaurant before?", and genuine rather than fawning "would you like to suck my tits with that?"

Sorry - back to work now.....