1st experience with itunes, and it isn't good!
1st experience with itunes, and it isn't good!
Author
Discussion

zebedee

Original Poster:

4,595 posts

307 months

Monday 24th December 2012
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OK, so got my wife an ipod for christmas, wanted to put her music on it as a further surprise. Currently copying everything over from media player into itunes and no album art on it. So I look into it and it says I need to create an account to be able to do that. So I create an account. So I try and get the artwork again. So it says I need to log into the account. So I try to log in and it says that the ID hasn't been used with the iTunes store and I have to review my account info. So I click on review and nothing happens, it just goes back to the store. This is horribly glitchy stuff, I thought Apple were suppose to be the geniuses of intuitive!

Anyone got any ideas how I can sort this out, I'm just glad it isn't wasting my Christmas. Windows Media Player 3, iTunes 0 at the moment...

CrabDan

568 posts

172 months

Monday 24th December 2012
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iTunes is a horrendous bit of kit - A necessary evil at best.

zebedee

Original Poster:

4,595 posts

307 months

Monday 24th December 2012
quotequote all
ok, so it turned out it was going to a page asking me to go and create an account, which I assume I had just done, turns out it wanted payment info before it would let me use it. So there is a credit card I will now have to cancel, how dare they ask for payment info before I even want to order anything. Serious bad taste left in mouth!

CrabDan

568 posts

172 months

Monday 24th December 2012
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I guess they're working on the assumption that you're going to be using it regularly so you might as well enter your payment details once when you first get it... I dunno.... I hate iTunes. Well, the software anyway. Apart from that I find the service itself rather excellent.

zebedee

Original Poster:

4,595 posts

307 months

Monday 24th December 2012
quotequote all
possibly, I really don't like people having payment info unless necessary though. It is now bringing up some of the artwork, very slowly. Surprised that Apple seem to be way behind Windows in terms of the interface, speed and ease of finding album art and titles/track names etc from stuff from cd, but then I guess they only care about the stuff you download from them.

zebedee

Original Poster:

4,595 posts

307 months

Monday 24th December 2012
quotequote all
It reckons it has done searching now, but found less than half the covers I reckon. Some you'd forgive, but Eminem, Amy Winehouse, Pearl Jam?! Come on... FFS.

bga

8,134 posts

280 months

Monday 24th December 2012
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zebedee said:
It reckons it has done searching now, but found less than half the covers I reckon. Some you'd forgive, but Eminem, Amy Winehouse, Pearl Jam?! Come on... FFS.
Which PJ artwork is it not picking up? I have it for all their albums through iTunes.
I have to agree that the software is pretty awful

Mastodon2

14,322 posts

194 months

Monday 24th December 2012
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It is rubbish, put me off using my ipod. Why would I bother when Zune and my Windows phone is a much easier and faster way to do it? Apple have somehow convinced people that their products are amazing, that their software is super-intuitive and everything is an absolute doddle, which is a result of clever marketing at it's best. It ain't the truth!

TheHeretic

73,668 posts

284 months

Monday 24th December 2012
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You do not need to enter credit card details into iTunes. I do not have any, as I just use gift cards.

http://support.apple.com/kb/HT2534

As for the album artwork, the metadata that iTunes uses is not complete. If it is not finding the album artwork then they are probably 'obtained from a dubious source', or they have been ripped without adding the data on from source.

You do not need to use itunes though. If you have a Windows machine you can use mediamonkey or Sharepod, and on OSX Detune, and the like.

As usual, the nice and helpful folk who just say "it is evil" are in fact nothing of the sort.



Edited by TheHeretic on Monday 24th December 23:42

zebedee

Original Poster:

4,595 posts

307 months

Monday 24th December 2012
quotequote all
You do need a credit card to open an itunes store account, and you need an account before you can get the artwork. I tried not entering a credit card and it wouldn't let me proceed.

Pearl Jam Rearviewmirror - a two disc set you probably never got as it will be the same tracks on your other albums. Still a fairly common album though, and none of them are dubious sources, they were all ripped from my CDs and almost all had album art on windows media library that they were being transferred from

TheHeretic

73,668 posts

284 months

Monday 24th December 2012
quotequote all
No, you don't need a credit card to open an iTunes account. See my screengrab. I have NEVER had a credit card on the account, I have only ever used giftcards.

How does WMP handle artwork? Is it part of the track ID3/metadata, or done a different way? I rip CD's, get them 'online' and so on, and they quite happily add straight with artwork.

anonymous-user

83 months

Tuesday 25th December 2012
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Getting the artwork & tidying things up us a typical computer job. You think it's easy, 5 hours later you get there & wonder where the afternoon went!!

nogsk

347 posts

197 months

Thursday 27th December 2012
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I use MP3 tag for files, free and easy to use, you can search for auto album details and artwork or use your own. I've often copied an image from
Amazon and used that as cover artwork.

I use Winamp for i device transfer, has the advantage of being able to download from devices too. Probably takes a little more getting used to than iTunes, but once you get your head round it its fast and less resource hungry/restrictive than iTunes.

zebedee

Original Poster:

4,595 posts

307 months

Friday 28th December 2012
quotequote all
TheHeretic said:
No, you don't need a credit card to open an iTunes account. See my screengrab. I have NEVER had a credit card on the account, I have only ever used giftcards.

How does WMP handle artwork? Is it part of the track ID3/metadata, or done a different way? I rip CD's, get them 'online' and so on, and they quite happily add straight with artwork.
I've seen the screen grab, I've also told you the process that I needed to go through to get an itunes store account, without which it will not let you download artwork. Believe me, it does ask you for credit card details and believe me, it won't let you progress off the screen asking you for that info if you leave it blank. It must have changed since you opened yours.

TheHeretic

73,668 posts

284 months

Friday 28th December 2012
quotequote all
zebedee said:
I've seen the screen grab, I've also told you the process that I needed to go through to get an itunes store account, without which it will not let you download artwork. Believe me, it does ask you for credit card details and believe me, it won't let you progress off the screen asking you for that info if you leave it blank. It must have changed since you opened yours.
I'll repost this then...

http://support.apple.com/kb/HT2534

You may notice that I posted it earlier.

Edited by TheHeretic on Friday 28th December 10:57

zebedee

Original Poster:

4,595 posts

307 months

Monday 31st December 2012
quotequote all
I'm pretty sure there was no option for 'none' on payment type when I set it up, nor was this guidance displayed. I was in a rush to set it up but I'm pretty sure I'd have seen 'none' if it was there. There was just a list of different types of credit card and you then had to put in name, card number, expiry, leaving any blank wouldn' let you progress.

Anyway, the experience hasn't got any better, all the tunes that were on compilation cds are listed on the ipod as if they are all from separate albums with the same name, so you can't for example just select a mix cd and get it to play through from track 1 to the last track. Again, not a problem windows media player has.

TheHeretic

73,668 posts

284 months

Monday 31st December 2012
quotequote all
If you are looking at the 'list' in artist view, then they will show as separate. If you are looking via album view, they will show together. If you label the album artist as 'various' you can use that in 'album artist' view. There is also a 'group by album artist' option in the music settings. Try that in conjunction with 'various'. I have used WMP, and it too has 'album artist', as well as 'artist' and if they are tagged the same in WMP you will have the same problem. The 'variables' are entirely the same.





Edited by TheHeretic on Monday 31st December 11:07

gbbird

5,197 posts

273 months

Monday 31st December 2012
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i feel sorry for you OP. had a similiar rigmarole when the wife bought an iphone.

This thread is the very reason i do not subscribe to any Apple product. Having to do everything through iTunes is big brother-ish and a pita

TheHeretic

73,668 posts

284 months

Monday 31st December 2012
quotequote all
Big-brother? hehe

egomeister

7,591 posts

292 months

Monday 31st December 2012
quotequote all
TheHeretic said:
I'll repost this then...

http://support.apple.com/kb/HT2534

You may notice that I posted it earlier.

Edited by TheHeretic on Friday 28th December 10:57
That's not exactly obvious is it? It's almost as if Apple make it awkward so you give in and stick in your card details....