Sky + signal quality

[4key]

Recently I have been having problems with the magical sky pixie, I either get a plinky plonky effect or the usual 'no satellite signal is being recieved'. Today I've changed the connections on both ends of both cables and from what I can see and feel there is little chance that the dish has moved slightly. There is a straight run from dish to box with no connections between and apart from a spider that was on the dish there is nothing blocking its view.

The stage that I am at now is that I have good signal strength but virtually no quality, any ideas on what would cause this before I have to suck up my manly pride and get an engineer round. Thank you for pointing me in any useful direction

[Magic919]

I'd try swapping the LNB first and then try another box if that fails.

[miniman]

Take it step by step. New cables first, cheapest thing to do. Then LNB. Then try a new dish, finally a new box. When I had issues the Sky engineer just changed everything and the signal strength and quality doubled and then some.

[4key]

I've just realised that I have a quad lnb, do all four connections do the same thing? It's too dark for me to go crawling around outside for now.

[Morningside]

Yes. Swap any for any other. Dont forget to unplug first. Try swapping the backend of the Skybox first.

[4key]

I tried swapping them around and ended up with a worse signal than I started with, was going to order a new LNB on ebay but cant put up with the wait until the weekend for it to arrive. I'm planning on running into B&Q on the way home from work tomorrow and getting a generic ross LNB that I can see on their website, unless anyone knows somewhere I can pick up a better quality one from? Thanks for the pointers so far

[jimbomcd28]

Have you tried taking about an inch off cable and new ends at LMB ? might be a water ingression problem and if so the inner cable will be black !!

[4key]

That wouldn't be good, there isn't much spare out there. It looked ok when I changed the ends but I didn't inspect it too closely, shall have a look in daylight.