Netflix dropping out.
Author
Discussion

mickrick

Original Poster:

3,748 posts

197 months

Monday 25th December 2017
quotequote all
Hoodoo, I wonder if anyone has any ideas, that will help me fix a problem I have with Netflix.
I’m using Apple TV box and airport box to watch Netflix.
I have no problem watching sky news, you tube video’s, or movies downloaded through iTunes.
The apple box is hardwired into my tv via HDMI, and the apple box is wirelessly connected through my AirPort Extreme.
Netflix seems to lose signal, and I have to keep going back into the menus to restart.
I have tried connecting the Apple TV directly to my router, and airport box with a Cat5 cable, but it makes no difference.
I have 14gb internet connection, via dish.
Any ideas?
TIA
Mick.

FurtiveFreddy

8,577 posts

261 months

Monday 25th December 2017
quotequote all
This happened to me for the first time last night, so it might just be a temporary issue with Netflix.

mickrick

Original Poster:

3,748 posts

197 months

Monday 25th December 2017
quotequote all
It’s been happening for a couple of weeks.
I signed up for the month trial, and it was perfect for the first week.
Same thing happened a couple of months ago, perfect for the first week, then kept dropping out. so I canceled it, thinking my internet speed was too slow.
I thought I’d give it another go, but it’s still playing up.

Bobajobbob

1,561 posts

120 months

Monday 25th December 2017
quotequote all
It happens to me if I use the Netflix app built into my Samsung telly. If I use the Apple TV it works fine.